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Reviews of Super 8 by Wyndham Waco/Mall area TX

2 out of 5
Super 8 by Wyndham Waco/Mall area TX
6624 Woodway Dr, Waco, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 334 out of 1003 reviews" "
Rating 8 - Good. 391 out of 1003 reviews" "
Rating 6 - Okay. 183 out of 1003 reviews" "
Rating 4 - Poor. 67 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Harold

Travelled with group
Nothing specific
Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness
Smooth check in
Stayed 1 night in Apr 2024

8/10 Good

Kody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very clean and nice and the staff were very polite and friendly. Heavily recommend this for a place to stay if you're staying the night in Waco!
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff was informative about the area.
Stayed 1 night in Apr 2024
Response from guest services on 13 Apr 2024
We appreciate taking the time to share the wonderful 5* rating and compliments to the staff! We hope your time in the area was enjoyable and we hope to provide lodging for any future trip. With kind regards- Super8 by Wyndham Waco Mall

8/10 Good

Mark

Very nice room to stay in.
Stayed 1 night in Apr 2024
Response from guest services on 13 Apr 2024
Thank you for the wonderful compliment! The staff is encouraged knowing we met your expectations for comfort. We hope to provide lodging if your travels bring you to the Waco area. With appreciation- Super8 by Wyndham Waco Mall

8/10 Good

sally

Good
Stayed 1 night in Apr 2024
Response from guest services on 13 Apr 2024
Thank you for the wonderful rating of your stay at Super8 by Wyndham Waco Mall. We enjoyed providing a comfortable experience and hope to provide lodging for your next trip.With appreciation- Guest Services

10/10 Excellent

Timothy, Canyon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent management and very communicative. Highly recommend the Patel's hotel.
Stayed 1 night in Apr 2024
Response from guest services on 11 Apr 2024
Thank you for taking the time to share the wonderful 5* rating! We enjoyed exceeding your expectations and look forward to providing lodging for your next trip. With our appreciation- Super8 by Wyndham Waco Mall

6/10 Okay

Randall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk attendant checked us in efficiently. However our first room had a extremely strong chemical smell (the attendant later admitted the room had just had the carpet cleaned). The next room he assigned us already had someone in it. He made it right by assigning a room which was much nicer and on the opposite side of the traffic. Other than the initial hiccup, all turned out good.
Stayed 1 night in Mar 2024
Response from guest services on 1 Apr 2024
It appears that this review belongs to another hotel you stayed at. We have not had carpet in any room for many years. There was never a room change here, nor any issues during your stay with us. We hope your travels were otherwise pleasant. With kind regards- Guest Services

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We uad an excellent experience here
Stayed 2 nights in Mar 2024
Response from guest services on 26 Mar 2024
We appreciate your business and wonderful compliment to our services. Knowing we met your expectations is encouraging. We hope you will consider Super8 by Wyndham Waco Mall for your next trip to the area.With kind regards- Guest Services

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from guet services on 26 Mar 2024
Thank you for choosing Super8 by Wyndham Waco Mall and taking the time to share the positive review! We hope to provide lodging for any future sty in the area. With our appreciation- Guest Services

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Mar 2024
Response from guest services on 22 Mar 2024
We appreciate the 5* review and compliments to our services. It's always encouraging to know we met your expectations.We hope you will consider Super8 by Wyndham Waco Mall for your next trip to the area.With kind regards- Guest Services

10/10 Excellent

Martin, MANSFIELD

Stayed 1 night in Mar 2024
Response from guest services on 22 Mar 2024
Thank you for being our guest while in the Waco area! We appreciate sharing the positive rating of your experience at Super8 by Wyndham Waco Mall. We hope to provide lodging for any future trip to Waco. With kind regards- Guest Services

8/10 Good

susan

Stayed 1 night in Mar 2024
Response from guest services on 13 Apr 2024
We appreciate taking the time to post a rating of your experience. We hope you will consider us for your next trip to the Waco area. With kind regards- Guest Services

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Mar 2024
Response from guest services on 19 Mar 2024
Thank you for choosing Super8 by Wyndham Waco Mall for your recent trip! We appreciate the 5* review and kind comments. Thank you for letting us know we made a positive impression. We look forward to providing lodging for any future trip to the area.

10/10 Excellent

Layla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , front desk lady was very nice 😊
Stayed 1 night in Mar 2024
Response from guest services on 14 Mar 2024
Thank you for choosing us for your trip! We appreciate taking the time to share a review and the wonderful comments. We look forward to providing lodging for any future stay in the Waco area. With kind regards- Super8 by Wyndham Waco Mall

8/10 Good

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place to stay.
Stayed 1 night in Mar 2024
Response from guest services on 14 Mar 2024
We appreciate your business! Thank you for the wonderful rating of your experience at Super8 by Wyndham Waco Mall. We hope you will consider us for your next trip. With kind regards- Guest Services

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always… Always enjoy my stay
Stayed 1 night in Mar 2024
Response from guest services on 8 Mar 2024
Thank you for taking the time to post a review! We enjoy providing a comfortable experience and always look forward to your continued business. With appreciation- Super8 by Wyndham Waco Mall

6/10 Okay

B.

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Well it was cheap. But the bed was not great and the sheet and very thin blanket was insufficient. I forgot I don’t really enjoy Super8s. Spend a few bucks more and go to a Holiday Inn.
Stayed 2 nights in Feb 2024
Response from guest services on 8 Mar 2024
Thank you for the review of your experience. We apologize if we couldn't meet your expectations. We hope the rest of your trip through the US was a pleasant experience. With apologies- Guest Services

8/10 Good

Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Super 8 location was an old building but it was clean and safe. Convenient location and the price was right. Didn't like the big pillows but the bed was comfortable. TV had plenty of channels. We will stay there again.
Stayed 2 nights in Feb 2024
Response from guest services on 5 Mar 2024
Thank you for taking the time to share a review of your experience! We appreciate the kind comments and look forward to making your next stay as comfortable. With kind regards- Super8 by Wyndham Waco Mall

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is very old! I was on the second floor and the floor in the room was buckled. I’m glad I didn’t have my family with me.
Stayed 1 night in Mar 2024
Response from guest services on 8 Mar 2024
Thank you for the feedback regarding your stay. We are one of the few Waco original properties but strive to maintain a clean and affordable option for travelers. Most guests find we meet their expectations for comfort and value. We apologize for not meeting your expectations. With kind regards- Guest Services

10/10 Excellent

Bethany, Colorado Springs

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet, hot water works, clean… it still motel 8, but a good one!
Stayed 1 night in Feb 2024
Response from guest services on 2 Mar 2024
Thank you for staying with us and taking the time to share the wonderful review! We appreciate letting us know we met your expectations for value and comfort.We hope to provide lodging for any future trip to the area.With our appreciation- Guest Services

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service
Irish
Stayed 1 night in Feb 2024
Response from guest services on 26 Feb 2024
Thank you for taking the time to share a rating of your experience at Super8 by Wyndham Waco Mall. We enjoyed providing a comfortable and pleasant stay and hope to see you for any future trip. With kind regards- Guest Services

10/10 Excellent

Troy

Travelled with partner
Disliked: Cleanliness, amenities
Was supposed to have a king suit for suck with a double queen 😟
Stayed 1 night in Feb 2024
Response from guest services on 10 Feb 2024
Thank you for choosing us for your lodging needs and we appreciate the feedback.As you arrived a day prior to the check in date of your reservation we offered an available room. The reservation for a king bed was for the next day and the manager offered the king room, or to stay in the room you had already checked in to. We hope this clarifies the confusion. With kind regards- Guest Services

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Place needs to be safe
Stayed 1 night in Jan 2024
Response from guest services on 29 Jan 2024
Thank you for the 5* rating of your experience! We hope you will consider us for any future lodging needs. With appreciation- Guest Services

10/10 Excellent

Abigail F.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Waco, I try to stay here.
Stayed 2 nights in Jan 2024
Response from guest services on 25 Jan 2024
Thank you for your continued business! We appreciate the fantastic rating and look forward to providing another comfortable experience. With kind regards- Super8 by Wyndham Waco Mall

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Quiet area.
Stayed 2 nights in Dec 2023
Response from guest services on 18 Jan 2024
Thank you for taking the time to share your experience at Siper8 by Wyndham Waco Mall. Knowing we made a positive impression is encouraging.We hope to provide lodging for your next trip to the area. With our appreciation- Guest Services

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from guest services on 15 Jan 2024
Thank you for choosing us for your trip! We appreciate the wonderful 10* rating of your stay with us. We look forward to providing lodging for your next trip through Texas. With kind regards- Super8 by Wyndham Waco Mall

10/10 Excellent

FUBU

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from guest services on 5 Jan 2024
Thank you for choosing Super8 by Wyndham Waco Mall. We appreciate taking the time to post the 5* rating and look forward to your next stay. With kind regards- Guest Services

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from guest services on 10 Feb 2024
We appreciate taking the time to post the wonderful rating of your experience at Super8 by Wyndham Waco Mall. Knowing we met your expectations for value and comfort is encouraging.With appreciation- Guest Services

10/10 Excellent

michael

Stayed 1 night in Dec 2023
Response from guest services on 21 Dec 2023
Thank you for choosing Super8 by Wyndham Waco Mall for your trip! We appreciate the wonderful rating and enjoyed providing a comfortable and pleasant experience. With kind regards- Guest Services

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2023
Response from guest services on 28 Nov 2023
Thank you for choosing Super8 by Wyndham Waco Mall for your trip! We appreciate taking the time to post the wonderful review of your experience and hope to provide lodging for your next stay. With kind regards- Guest Services

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from guest services on 4 Nov 2023
We appreciate taking the time to post a rating of your recent stay at Super8 by Wyndham Waco Mall. Knowing we met your expectations for value and comfort is encouraging. We hope to provide lodging for any future trip to the area. With kind regards- Guest Services

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from guest services on 3 Nov 2023
Thank you for choosing Super8 by Wyndham Waco Mall. We appreciate taking the time to share the wonderful rating of your experience. We hope to provide lodging for any future trip to the Waco area.

6/10 Okay

Melissa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The rooms are dated
Stayed 1 night in Oct 2023
Response from guest services on 29 Oct 2023
Thank you for your feedback.We strive to provide a comfortable and pleasant experience. We hope you may consider us for any future lodging needs. With appreciation for your business- Guest Services

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great customer service and very comfortable stay
If I get the chance to go back to Waco I will defiantly stay at this hotel. This manger went above and beyond to help me. I had a death in the family and had to return the next day instead of staying the two nights that I had booked, and he worked with me to get this reservation changed since it was done with a third party, and I can't thank him enough. He was so nice and kind. Thank you again.
Stayed 2 nights in Oct 2023
Response from guest services on 28 Oct 2023
Thank you for the wonderful review and complimentary remarks. We strive to provide a pleasant experience for travelers. Thank you for acknowledging our efforts.We look forward to providing lodging for your next trip. With appreciation- Super8 by Wyndham Waco Mall

8/10 Good

James

Travelled with family
Hard to get to. Clean and comfortable bed
Stayed 2 nights in Oct 2023
Response from guest services on 23 Oct 2023
Thank you for choosing us for your trip and posting the feedback. We hope you will consider us for any future lodging needs. With our appreciation- Super8 by Wyndham Waco Mall

10/10 Excellent

N. W.

Liked: Amenities
Huge room and a wonderful staff
Stayed 3 nights in Oct 2023
Response from guest services on 16 Oct 2023
Thank you choosing us for your trip and taking the time to share the wonderful review! We hope to provide lodging for your next trip to the Waco area. With appreciation- Super8 by Wyndham Waco Mall

10/10 Excellent

Christina

Stayed 1 night in Oct 2023
Response from guest services on 17 Oct 2023
Thank you for choosing Super8 by Wyndham Waco Mall for your trip! We appreciate the 10* rating and look forward to providing lodging for any future stay. With warm regards- Guest Services

6/10 Okay

Darron

Travelled with family
Liked: Staff & service
Disliked: Amenities
The check in was great. The room was secure. There were lots of cosmetic problems (walls were scarred in many places). The iron dripped and I cleaned up water on floor. Towel was super dirty when I cleaned up bathroom vanity floor. The bed was very comfortable. Slept well.
Response from guest services on 16 Oct 2023
Thank you for the review and helpful insights. We have passed the info along to the housekeeping staff. We hope you will consider us for your next trip. With apologies- Guest Services

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from guest services on 16 Oct 2023
Thank you for taking the time to post the 10* rating of your experience at Super8 by Wyndham Waco Mall. Knowing we met your expectations is encouraging to the staff. We look forward to providing lodging if your travels bring you back to the Waco Area.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Kept Secret
We have stayed here multiple times and have a very pleasant experience every time!
Stayed 1 night in Oct 2023
Response from guest services on 12 Oct 2023
We appreciate your continued business! We enjoy meeting your expectations for value and comfort.

6/10 Okay

Aiden

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from guest services on 28 Oct 2023
Thank you for choosing us for your recent trip to the Waco area! We appreciate the rating and hope you may consider us for any future lodging needs.

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from guest services on 14 Oct 2023
Thank you for choosing us and taking the time to post a rating of your experience. We hope you will consider us for any future lodging needs.With appreciation- Super8 by Wyndham Waco Mall

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from guest services on 14 Oct 2023
Thank you for taking the time to post a rating so we can improve the guest experience. We hope you may consider us for your next trip. With kind regards- Guest Services

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Great place to stay that is kind of a hidden secret and hidden physically.
Stayed 1 night in Sep 2023
Response from guest services on 28 Sept 2023
Thank you for your continued business! We appreciate the kind and creative description of Super8 by Wyndham Waco Mall. We are fortunate and grateful you located us for your lodging needs. We look forward to making your next stay another 10* experience.

6/10 Okay

Jacob

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The house keeper wanted to fight. My heavy friends did not disappoint.
Stayed 2 nights in Sep 2023
Response from guest services on 26 Sept 2023
We welcome guest reviews to address to any issues. However this review is perplexing as we have a profession staff that is not combative. The housekeeping staff has minimal interactions with guests, as rooms are always cleaned while unoccupied.The General Manager would like more information.

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from guest services on 28 Sept 2023
Thank you for choosing us for your recent trip to the Waco area and for letting us know we made a positive impression. We hope to provide lodging for your next stay. With appreciation- Super8 by Wyndham Waco Mall

8/10 Good

Susan

Stayed 2 nights in Sep 2023
Response from guest services on 14 Oct 2023
Thank you for choosing us for your trip to the Waco area! We appreciate taking the time to post a rating of your experience. We hope you will consider us for any future lodging needs.With kind regards- Super8 by Wyndham Waco Mall

10/10 Excellent

Badruddin

Everything was awesome !
Stayed 1 night in Sep 2023
Response from guest services on 24 Sept 2023
We couldn't ask for a better review of your experience! Thank you for letting us know we made a positive impression. We hope to provide lodging for your next trip to the Waco area. With appreciation- Super8 by Wyndham Waco Mall

6/10 Okay

Kermit

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Run down but clean. Barely adequate but cheapest option for game weekend.
Stayed 1 night in Sep 2023
Response from guest services on 24 Sept 2023
Thank you for your feedback of your experience. We strive to provide a comfortable, clean and affordable option for travelers. Most guests appreciate our efforts and enjoy saving their hard earned money for other Waco activities. With appreciation for your business- Guest Services