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"for an airport hotel, this was very nice indeed! quite close to the terminal (10 min shuttle ride), and car rental return sites (also around 10 minutes) with a surprisingly nice restaurant. Room had a tiny room just for the toilet - odd, but not a big deal and possibly convenient for some situations. Decent value too."

"The hotel is located just across the airport, which is great. The staff is kind and professional. The room is clean and spacious. However, it is quite old and needs some touch-ups. It is a shame that there are no toothbrushes and other kits provided in such high-end hotels. The restaurant is great. The breakfast is average. Overall, we had a nice stay. "

"Good airport hotel. Free shuttle service and next to the train station that takes you to central Brussels. Spacious rooms and a good breakfast too. "

"Location is great. Clean room and gentle staff."

" I would never stay at a property managed by this company again. The staff were extremely rude and unhelpful. My room wasn’t ready at check-in time, and no one seemed to care. When I finally entered the room, it was dirty, with a lot of dust, and the pillows were old and completely flat. I went to the front desk to ask for extra pillows, but the staff member told me that was impossible. If something happens, there is no one you can talk to who is willing or able to help. There is no management available, and the staff lack basic problem-solving skills. Overall, it was a very disappointing and frustrating experience."

"Great location, nice and quiet but only 5 minutes from the station. The kitchen area was good, but lacked facilities. I needed to ask for plates, bowls and cutlery. A toaster would've been useful."