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A superb hotel which must be praised for the friendly attention and professional assistant of all the international team.

A short walk from the station, very welcoming staff and a great breakfast.

We had an absolutely magical time at The Omnia. Zermatt is already an incredible destination — especially in mid-February — but what truly made our short vacation unforgettable was our stay at this exceptional hotel The Omnia!! The property itself is beautifully modern, with high-quality amenities and a stunning room offering breathtaking views. Above all, the level of service was genuinely five-star. Every member of the team went above and beyond to make our stay seamless and memorable. From...

I really enjoyed my stay here. The hotel was opposite the station but down a little walkway and right beside the Gornergrat Railway which was great for exploring the Matterhorn. The bus stop to the Matterhorn Express was right beside the little walkway. The position of the hotel meant it was quiet but it was a very short walk to the town. The room was very comfortable and clean, with a great breakfast available. Every member of staff I met was helpful and friendly. A really lovely stay I would...

Loved our stay and would definitely recommend this hotel! The shuttle service from the train station was so helpful when we arrived (messaged beforehand). We also loved the breakfast and sauna.

We absolutely loved our stay here and would be back in a heartbeat. The staff were wonderful and helpful and we loved our omelettes and fresh pancakes for breakfast. It was great to use the spa facilities after a day out exploring. The train station is nearby as is the cable car so was nice to use either modes of transport down to Lauterbrunnen and to Schiltorn. Perfect 👌

This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...

Absolutely wonderful stay - absolute gem of a find. Wonderful view of the Matterhorn from our room - which felt so luxurious with such lovely bedding and every amenity you need - so refreshing for a hotel to have a really decent hairdryer!! Breakfast was lovely every day - wonderful having warm fresh baked rolls! The use of the spa at the Alpen (5 mins max walk) was wonderful too. Was truly wonderful from the moment we arrived - all staff cannot do enough for you. Would definitely book again.

We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.

A high end hotel with space to spread out in the public areas but also many good size rooms with balconies if you want privacy. You sometimes need to search out staff with questions or to get help but once you do then nothing is too much trouble. Location is excellent next to the Matterhorn Express and 5-10 minutes walk to the Sunnega Funicular (or you can catch the free shuttle bus if you have a lift pass). Breakfast is very good and there are complementary sweet and savoury snacks laid on...

Very pretty hotel perfect service, I 'll come back soon!

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

Everything was superb from the room, staff, facilities and ambience of the hotel.

We have stayed at Mont Cervin many times. Its in the centre of Zermatt and some rooms have a good view of Matterhorn. Pool is excellent and they have a warm play pool which keeps most children out of the main pool.

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay

A couple of minutes walk from the rail link to Zermatt .Chargeable parking under hotel. Nice draught beer. Nice bedrooms.

The staff at the front desk were extremely helpful and took the time to explain everything to us in detail. One of the staff members even accompanied us to our room and walked us through all the instructions, including how to use the different facilities in the hotel. The highlight of our stay was the beautiful view of the Matterhorn. We could see it directly from our bed, and the view from the balcony was equally stunning. The hotel garden also has an amazing Matterhorn view, and the outdoor...