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"Rooms are clean but the staff is subpar"

"Incredible Service – A Business Traveler's Dream! After a grueling business travel day arriving after 8:00 p.m., the team at Mona Hotel Montreux completely turned my mood around. I was greeted by two front desk agents whose humor and genuine engagement made the stress of the day disappear instantly. Despite the late hour, they went the extra mile to personally show me the spa, Jacuzzi, and sauna facilities to ensure I could properly unwind. This is world-class hospitality at its finest. If you want a stay where you feel truly welcomed and valued, this is the place. Kudos to the team for a memorable stay!"

"Eveything"

"Room was perfect, it had an amazing view from the balcony. The staff were brilliant. Would definitely stay there again. "

"We had a beautiful corner room overlooking lake Geneva with a large bathroom. We have stayed at this hotel many times and the staff is always friendly , helpful and courteous. "

"Location was excellent. Staff was helpful, pleasant, courteous. The build"

"The hotel is beautiful with nice spacious rooms and everything you need already in the room. Helpful staff, right across from the metro station and right next to the water with the beautiful promenade. Highly recommend!"