Vĩnh Nguyên Trip

Elevators can be full and slow during peak times like breakfast. They need more beach chairs. There are only approximately two dozen chairs to support hundreds of rooms. The breakfast buffet is good, but becomes repetitive during a longer stay. Introducing more variety would help.

Took off a star because internet in the room was non existent. Essentially, no wifi until you get to the lobby. Room did not have plates or utensils or pots and pans for the fact that it had a mini kitchen, which was odd. Room is amazing. I got a two bedroom ocean view and it did not disappoint with a HUGE wraparound porch. Every room had a new of the water. Room was clean, had a mini kitchen. The staff is friendly. From the front desk to anyone who happens to work for the hotel who is in the elevator. Just friendly and super helpful! My son had a bad experience at the restaurant and the hotel made everything right for us. Super attentive and apologetic. Honestly, it was not the staff’s fault. It was simply the hotel/company set up. The infinity pool was a great pool with view of the water. Come to the beach early like 6am and you’ll get the lounge chair. Towels are given to you at the beach. It’s sectioned off as part of Vinpearl but the public can still access so use caution. Awesome beach. Couldn’t have been more pleased.