Search Hotels in Villa Sorrento, Haines City

"Todo en general pero el desayuno muy bueno"

"Here’s a strong but professional Expedia review you can post: I rarely leave negative reviews, but this stay was beyond disappointing. We booked this resort for a special mommy-daughter vacation and experienced issue after issue from the moment we arrived. Several advertised amenities were closed, including major water attractions we specifically booked for. Communication about these closures was extremely poor. Staff claimed guests were notified in advance, yet multiple families we spoke with said they had no idea either. Our room had multiple maintenance issues including a cracked bathtub, paint/chipping inside the tub, dryer problems, and plumbing disruptions during overnight hours. We also experienced delayed maintenance responses and inconsistent customer service throughout the stay. To make matters worse, accessibility requests for my mother in a wheelchair were not accommodated despite being communicated ahead of time. For the amount of money this resort charges, the lack of accountability, communication, and overall guest care was unacceptable. While Florida itself was beautiful and we made the best memories possible, the resort experience did not match the luxury pricing or expectations at all."

"Fantastic"

"Location 10/10. Aesthetically great- very beautiful. The walls are thinner than toilet paper. It felt like the people next door were literally in our room. Accommodating… not so much. Parking is $40, there’s no free refills (if you’re used to actual Disney hotels). Food selection and coffee not good. "

"We loved everything about this hotel! We made the long trip from Australia and the Drury the was the perfect way to ease into a big trip. It was peaceful, the staff were absolutely amazing and the facilities had everything we needed. The shuttle was so handy and to walk to Disney Springs was also good - the highlight was the free breakfast, drinks and supper. Would recommend this hotel to anyone, especially families. "

"Staff was very nice. It was clean. I just srayed one night on business."

"I love everything "

"Huge resort. Our Villa was super nice."

"Fun time"