Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews of Novotel Vijayawada Varun Hotel

3.5 out of 5
Novotel Vijayawada Varun Hotel
Bharthi Nagar, Gunadala, Vijayawada, Andhra Pradesh

Reviews

7.8

Good

Rating 10 - Excellent. 49 out of 110 reviews" "
Rating 8 - Good. 28 out of 110 reviews" "
Rating 6 - Okay. 14 out of 110 reviews" "
Rating 4 - Poor. 8 out of 110 reviews" "
Rating 2 - Terrible. 11 out of 110 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krishna

Stayed 1 night in Apr 2024
Response from Sudharshan Motupalle on 14 May 2024
Dear Krishna,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sudarshan MotupalleGeneral ManagerNovotel Vijayawada Varun

10/10 Excellent

Ravindra

Stayed 4 nights in Feb 2024
Response from Sudarshan Motupalle on 25 Mar 2024
Dear Ravindra,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sudarshan MotupalleGeneral ManagerNovotel Vijayawada Varun

10/10 Excellent

Tejaswaroop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sudarshan Motupalle on 12 Jan 2024
Dear Tejaswaroop,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sudarshan MotupalleGeneral ManagerNovotel Vijayawada Varun

10/10 Excellent

GANESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sudarshan Motupalle on 12 Jan 2024
Dear Ganesh,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sudarshan MotupalleGeneral ManagerNovotel Vijayawada Varun

10/10 Excellent

SURAJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sudarshan Motupalle on 6 Dec 2023
Dear Suraj,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sudarshan MotupalleGeneral ManagerNovotel Vijayawada Varun

4/10 Poor

Ravi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Sudarshan Motupalle on 23 Nov 2023
Dear Ravi,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sudarshan MotupalleGeneral ManagerNovotel Vijayawada Varun

10/10 Excellent

Anilkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Enjoyed staying in Novotel Vijayawada. Excellent Services by all tem there. Wish them all the best
Stayed 1 night in Sep 2023
Response from Sudarshan Motupalle on 11 Sept 2023
Dear Anilkumar,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sudarshan MotupalleGeneral ManagerNovotel Vijayawada Varun

2/10 Terrible

William Ernest

Business traveller
Service incredibly slow and unhelpful
Stayed 2 nights in Aug 2023
Response from Sudharshan Motupalle on 21 Aug 2023
Dear William,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sudharshan MotupalleGeneral ManagerNovotel Vijayawada Varun

8/10 Good

GAVIN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Akhil Mohammad on 26 Jul 2023
Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Vijayawada Varun

6/10 Okay

Chalapati Rao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Akhil on 15 Jul 2023
Dear Chalapati Rao,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Vijayawada Varun

2/10 Terrible

Ram

Travelled with family
Disliked: Cleanliness, staff & service
staff not helpful
Stayed 1 night in Jun 2023
Response from Supradeep Avireneni on 29 Jun 2023
Dear Ram,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Vijayawada Varun

10/10 Excellent

Sri Ramamurthy

Stayed 1 night in May 2023
Response from Abhishek Pani on 29 May 2023
Dear Sri Ramamurthy,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniGeneral ManagerNovotel Vijayawada Varun

4/10 Poor

Sri Lalitha Swathi, Lynnwood

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Abhishek Pani on 19 May 2023
Dear Sri Lalitha Swathi,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PaniGeneral ManagerNovotel Vijayawada Varun

4/10 Poor

Sri Lalitha Swathi, Lynnwood

Disliked: Cleanliness, staff & service
It was a disappointing experience and the rooms were small and uncomfortable. The bedding and towels had lipstick marks on them and it was disgusting. The staff should be more vocal and communicate properly. Not worth the $ you spend. The extra bedding charge is more than the cost of the room itself. The management of Varun Novotel should look into this and contact me if you want to learn more about your stupid operations.
Stayed 2 nights in May 2023
Response from Abhishek Pani on 19 May 2023
Dear Sri Lalitha Swathi,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PaniGeneral ManagerNovotel Vijayawada Varun

10/10 Excellent

Sarojini

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
overall, enjoyed my stay at Novotel
Stayed 6 nights in Apr 2023
Response from Abhishek Pani on 3 May 2023
Dear Sarojini,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniGeneral ManagerNovotel Vijayawada Varun

8/10 Good

Vasu Ram

Stayed 1 night in Apr 2023
Response from Abhishek Pani on 29 Apr 2023
Dear Vasu Ram,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniGeneral ManagerNovotel Vijayawada Varun

2/10 Terrible

NAGA

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

10/10 Excellent

Ajit

Stayed 1 night in Mar 2023
Response from Abhishek Pani on 3 Apr 2023
Dear Ajit,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

10/10 Excellent

Ananth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Abhishek Pani on 28 Feb 2023
Dear Ananth,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Abhishek Pani on 23 Dec 2022
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

8/10 Good

Prasad

Stayed 1 night in Dec 2022
Response from Abhishek Pani on 26 Dec 2022
Dear Prasad,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

6/10 Okay

Prasad

Business traveller
Disliked: Staff & service
Check in took lot of time with only one or two front desk staff
Stayed 1 night in Dec 2022
Response from Abhishek Pani on 23 Dec 2022
Dear Prasad,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

2/10 Terrible

Venu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good food, bad customer service
Stayed 1 night in Dec 2022
Response from Abhishek Pani on 17 Dec 2022
Dear Venu,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

10/10 Excellent

GANESH

Stayed 1 night in Dec 2022
Response from Abhishek Pani on 17 Dec 2022
Dear Ganesh,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

10/10 Excellent

Ramesh

Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad stay
I like that the hotel is cognizant about the allergens and the staff is able to find out from the chef about any ingredients when we ask about them. Hotel is generally clean and the staff respond to house keeping or guest services. There were a few issues with the room for us, but they were taken care off. The spa services prices are reasonable,they have an amazing view on the terrace, with an infinity pool. I liked the walkpath around the hotel building on the terrace, but the exhaust coming out of the hotel put me off, as they blow directly on the walkers.
Stayed 5 nights in Dec 2022
Response from Abhishek Pani on 17 Dec 2022
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

2/10 Terrible

Trinath

Stayed 1 night in Nov 2022
Response from Abhishek Pani on 28 Feb 2023
Dear Trinath,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

8/10 Good

Madhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like -,Spacious, friendly Didn’t like- lobby smells of food - price is high - prefer to have partial day check in and check out
Stayed 2 nights in Oct 2022
Response from Abhishek Pani on 26 Oct 2022
Dear Madhu,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was nice
Staff needs improve in concierge services. Otherwise it was ok. I had to call few times to have my laundry picked up in the morning. Room was spacious and clean.
Stayed 4 nights in Oct 2022
Response from Abhishek Pani on 17 Oct 2022
Dear Fatima,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

10/10 Excellent

kanda maheswara

Stayed 1 night in Oct 2022
Response from Abhishek Pani on 10 Oct 2022
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

10/10 Excellent

Israel, Northville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very hygienic
Stayed 2 nights in Sep 2022
Response from Abhishek Pani on 27 Sept 2022
Dear Israel,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

10/10 Excellent

venugoplala S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Terreance Swimming pool & walking track are too good
Stayed 1 night in Aug 2022
Response from Abhishek Pani on 27 Aug 2022
Dear Venugopala,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

10/10 Excellent

srikanth

Stayed 1 night in Aug 2022
Response from Abhishek Pani on 20 Dec 2022
Dear Srikanth,We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

2/10 Terrible

Sobhana

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Abhishek Pani on 5 Aug 2022
Dear Sobhana, Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

8/10 Good

Ram

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Stayed 1 night in Jul 2022
Response from Abhishek Pani on 28 Jul 2022
Dear Ram, We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

6/10 Okay

Satish Babu

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
One should be careful when booking for a family. The hotel does not provide any extra bed without additional cost though they take reservation with kids without mentioning extra bed charges and charge at the hotel.
Stayed 1 night in Jul 2022
Response from Abhishek Pani on 20 Jul 2022
Dear Satish Babu, Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be better
Stayed 1 night in Jun 2022
Response from Abhishek Pani on 30 Jun 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

4/10 Poor

VENUGOPAL

Travelled with family
My room is on 5th floor and the elevator doesn’t work.
Stayed 2 nights in Jun 2022
Response from Abhishek Pani on 21 Jun 2022
Dear Venu Gopal, Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

6/10 Okay

praveena

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Abhishek Pani on 20 Sept 2022
Dear Praveena,Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Abhishek PaniHotel ManagerNovotel Vijayawada Varun

6/10 Okay

N p

Stayed 1 night in Jun 2022
Response from Abhishek Pani on 10 Jun 2022
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

6/10 Okay

Sambaiah

Stayed 1 night in May 2022
Response from Abhishek Pani on 30 May 2022
Dear Sambaiah, Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

10/10 Excellent

GANESH

Stayed 2 nights in May 2022
Response from Abhishek Pani on 9 May 2022
Dear Ganesh, We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Neatness and housekeeping is compromised since my last visit. Food taste need to be improvised a lot.
Stayed 1 night in Apr 2022
Response from Abhishek Pani on 25 Apr 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

10/10 Excellent

Srilakshmi, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay!!
Stayed 4 nights in Apr 2022
Response from Abhishek Pani on 29 Apr 2022
Dear Srilakshmi, We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

10/10 Excellent

Srilakshmi, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Abhishek Pani on 28 Jul 2022
Dear Srilakshmi, We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

10/10 Excellent

PVS Sastry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2022
Response from Abhishek Pani on 25 Apr 2022
Dear PVS Sastry, We very much appreciate your comments regarding your stay at the Novotel Vijayawada Varun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

6/10 Okay

Vivek

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overpriced Hotel
highly overpriced
Stayed 1 night in Apr 2022
Response from Abhishek Pani on 11 Apr 2022
Dear Vivek, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing experience..
Prooerty is good but service is disappointing. Not at all expected from Novotel.
Stayed 1 night in Apr 2022
Response from Abhishek Pani on 11 Apr 2022
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

4/10 Poor

Naresh

Travelled with partner
Disliked: Cleanliness
There were stains on the sofa and the bed sheets were not clean.
Stayed 1 night in Apr 2022
Response from Abhishek Pani on 9 Apr 2022
Dear Naresh, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun

2/10 Terrible

kaushik

Stayed 1 night in Mar 2022
Response from Abhishek Pani on 28 Jul 2022
Dear Kaushik, Thank you for taking the time to tell us about your experience at the Novotel Vijayawada Varun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Pani Hotel Manager Novotel Vijayawada Varun