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Starlight Suiten Hotel Renngasse

4.0 star property
Guests start their day with coffee from the hotel's cafe before venturing into Vienna's historic charm, then return to this peaceful urban oasis to unwind.

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Starlight Suiten Hotel Renngasse provides a tranquil retreat in central Vienna, just a short walk from St. Stephen's Cathedral and Stephansplatz. Travelers can rejuvenate in the sauna after sightseeing, connect with in-room WiFi, or maintain their fitness routine at the gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

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About this property

Starlight Suiten Hotel Renngasse

  • Upscale hotel near Stephansplatz
  • Close to University of Vienna and St. Stephen's Cathedral, Starlight Suiten Hotel Renngasse provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Additional perks include:
    • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
    • Laundry services, 1 meeting room and tour/ticket information
    • A lift, a 24-hour front desk and a TV in reception
  • Room features
  • All 52 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
    • Bathrooms with baths or showers and free toiletries
    • Separate sitting areas, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per night

Service animals are welcome, and are exempt from fees

2 total pets

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 47 per vehicle (one way)
  • Covered self-parking fee: EUR 32 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Starlight Suiten Hotel Renngasse pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Starlight Suiten Hotel Renngasse?

Self-parking is available for EUR 32 per day.

What time is check-in at Starlight Suiten Hotel Renngasse?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Starlight Suiten Hotel Renngasse?

Checkout is at noon.

Does Starlight Suiten Hotel Renngasse provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 47 per vehicle applies.

Where is Starlight Suiten Hotel Renngasse located?

Located in Innere Stadt, this hotel is within a 10-minute walk of Graben, University of Vienna and Hofburg Imperial Palace. Stephansplatz and Spanish Riding School are also within 10 minutes. Schottentor U-Bahn is 5 minutes by foot and Herrengasse U-Bahn is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 208 out of 509 reviews
Rating 8 - Good. 220 out of 509 reviews
Rating 6 - Okay. 55 out of 509 reviews
Rating 4 - Poor. 20 out of 509 reviews
Rating 2 - Terrible. 6 out of 509 reviews

Reviews

Verified

4/10 Poor

Orlarev

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was under construction. Our air conditioning did not work . The elevator was out of service , our 4th floor room was 102 steps up. I checked out the fitness center and as I opened the door there was a naked man coming out of the sauna right by the treadmills . I did not feel comfortable to use the facilities after that . The room was spacious and clean but so hot ! The staff were very nice carrying our bags up and down to our room . The manager agreed to a 30 percent discount and also gave us free breakfast . I did feel it should have been more but Caroline was super professional and understanding ! Overall an unpleasant uncomfortable nights stay . I would not recommend a stay here . More like a budget hostel than a hotel
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
The property was under construction, no elevator and we had to carry our luggage up and down four flights of stairs. The floors had building materials all over the place in the hall ways and along the stairwells. The room was clean but told we may not have hot water for part of the time. Offer to send us to another one of their hotels but we found out that one was under construction. We were fortunate that we only spent one night...we would not want to spend any additional nights. The hotel should have informed us that it was under construction and provided us an alternative. For our first experience in Vienna...it was disappointing and set the wrong tone.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Kawachi　Ｔomoko

とても良かった。家具も清潔で広い部屋はまた泊まりたい。
Stayed 11 nights in Jul 2019
Verified

6/10 Okay

Minnesota

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No elevator and I was in 5th floor. It's long walk to 5th floor
Stayed 1 night in Feb 2020
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service
Quiet location. Free upgrade to larger room. Friendly and helpful reception staff who all spoke good English. Green policy re use of towels but unfortunately this was not communicated to housekeeping, who left clean towels anyway! Unfortunately the bathroom fan could not be turned off, meaning that my adjacent bedroom was noisy, making it difficult for me to get to sleep.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Z

Disliked: Property conditions & facilities
Should’ve been informed that it was under construction room and God has many flaws for shower pressure for drainage one of the lights were out on the bathroom ceiling he decided not to work they offer us another room but we just got settled in and there’s a whiny sound came and went came and went Hopefully the remodeling and fix all that
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is very large and clean.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Großzügige Zimmer, sehr ruhige Lage, gute Betten, moderne zweckmäßige Ausstattung
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottimale rispetto al centro di Vienna (in 10min si arriva al Duomo). Nel periodo 02-05 gennaio è stato molto pratica anche la gestione del parcheggio (a pagamento nella fascia 09-22, gratis nei weekend, oppure bisogna scegliere il garage a costi molto più elevati). Camera forse un po' asettica e semplice, ma senz'altro pulita e spaziosa. Usufruito da due adulti e un bambino di 4 anni per 3 notti.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located 5 mn from the heart of the city. Everything can be done walking. Hotel very clean, quiet, good quality breakfast and professionnal staff. For New Year's eve there was a pack dropped in the room with sparkling wine and glasses, gift of the hotel. Nice attention. Thank you!
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Yair

Liked: Staff & service, room comfort
Disliked: Cleanliness

Not exactly hotel

The property has good location ,10 minutes by walking to city center. The suite room for 3 people has one double bed and another bed which is not comfortable at all. The sofa in salon was with holes. The view from the window room is to internal wall. The service staff is pleasent to guests.the cleaning is just ok.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent location for district 1 Vienna. Everything within walking distance. Staff helpful overall and very personable. Suggested great places to eat and understood the want for us to see Bowen's main attractions. Not very homely looking in general. Clinical finish. Single bed not comfortable. Towels not soft. AC wasn't working so very hot in room and hotel in general.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big rooms with very comfy bed. Fantastic location to eveything
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

HolgerLorenzen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist die super zentrale Lage des Hotels. Alle Sehenswürdigkeiten (Stephansdom, Hofburg, Rathaus usw.) sind fussläufig erreichbar.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera molto spaziosa . Bagno grande e doccia piccola non proporzionata con gli spazi. Purtroppo la mia camera ( la n 8) è al pianterreno senza finestre all esterno xcio molto buia. Peccato. Colazione ottima e abbondante
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosser Vorraum, kleines Schlafzimmer, das aber zum Schlafen völlig ausreicht
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
Spacious room and great staff. Very comfortable plus other amenities.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

ChayaMeron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
המיקום היה מצויין, קרוב לכל האתרים החשובים. את המיטה- המזרון יש לשפר ארוחת הבוקר היתהמצוינת!!!
Stayed 4 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Posizione eccellente Sauna non funzionava per due volte Camere affaccio interno Forte odore in camera di
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Appartment ist großzügig angelegt, viel Platz Tolle Lage , man kann die Innenstadt zu Fuß erreichen
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Carlo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Camera con vista su muro in
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geräumig, gross. Etwas zu dunkel. Sehr warm im zimmer.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Muito bom o hotel. Pessoal muito prestativo. Localização boa.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke excellent English and were very friendly. Property was spotless. Negatives were spare toilet paper was not replaced and the breakfast was too expensive.
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bonne situation proche centre ville. Calme personnel discret mais efficace
Stayed 5 nights in Oct 2019