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Residence Wollzeile

3.0 star property
Pet-friendly hotel connected to the convention centre in Vienna with a sauna

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Photo gallery for Residence Wollzeile

TV
Private kitchen
Deluxe Suite (DS) | Living area | TV
Interior
Deluxe Suite (DS) | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Suite (DS)

Deluxe Suite (DS) | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Deluxe Suite (DS)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 140 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Classic Suite

Classic Suite | Living area | TV

Classic Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 110 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Wollzeile 13, Vienna, A-1010

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 8 min walk - 0.7 km
  • Vienna State Opera - 11 min walk - 1.0 km
  • Vienna Christmas Market - 17 min walk - 1.5 km

Getting around

  • Stubentor U-Bahn - 4 min walk
  • Vienna Mitte Station - 10 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • ‪Figlmüller - ‬1 min walk
  • ‪Lugeck Figlmüller - ‬2 min walk
  • ‪Figlmüller - ‬1 min walk
  • ‪Diglas - ‬1 min walk
  • ‪Da Capo - ‬3 min walk

About this property

Residence Wollzeile

Hotel near St. Stephen's Cathedral
A short walk from Hofburg Imperial Palace and Vienna State Opera, Residence Wollzeile provides shopping on-site, dry cleaning/laundry services and a business centre. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Access to a nearby indoor pool, express check-out and babysitting (surcharge)
  • Luggage storage, ATM/banking services and smoke-free property
Room features
All guest rooms at Residence Wollzeile offer perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Free toiletries and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 40 per day)

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to noon for a fee: EUR 24 per person

Things to do

  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of EUR 25, per pet, per night, plus a deposit of EUR 25.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 24.00 per person
  • Airport shuttle fee: EUR 70.00 per vehicle (return)
  • Self-parking fee: EUR 40.00 per day
  • Pet deposit: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Property is also known as

Residence Wollzeile Aparthotel Vienna
Residence Wollzeile Vienna
Residence Wollzeile Aparthotel
Residence Wollzeile Hotel
Residence Wollzeile Vienna
Residence Wollzeile Hotel Vienna

Frequently asked questions

Is Residence Wollzeile pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of EUR 25.00 per day and a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Residence Wollzeile?

Self-parking is available for EUR 40.00 per day.

What time is check-in at Residence Wollzeile?

Check-in start time: 8:00 AM; check-in end time: 10:00 PM. Early check-in is available for a fee of EUR 50 (subject to availability). Late check-in is available from 8:00 PM to 11:30 PM for a fee of EUR 50.

What time is check-out at Residence Wollzeile?

Checkout is at 11:00 AM. Late checkout is available for EUR 50 (subject to availability).

Does Residence Wollzeile provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70.00 per vehicle applies.

Where is Residence Wollzeile located?

Located in Innere Stadt, this hotel is steps away from Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stubentor U-Bahn is only a 4-minute walk and Stephansplatz U-Bahn is 6 minutes.

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Residence Wollzeile Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

samira

Stayed 3 nights in Dec 2023

10/10 Excellent

Shu, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is within walking distance, friendly stuffs, spacious and clean rooms. Will love to be back soon !
Stayed 5 nights in Feb 2020

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence was very clean and beautiful. The staff was very friendly and helpful! Location is perfect! My family had a great time here😊
Stayed 3 nights in Feb 2019

8/10 Good

Serguei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with a broken elevator

This is a great property in a great area. Unfortunately the only building elevator broke down and we had to climb stairs for 4 last days of 6 days stay. This ruined vacation for our handicapped family member. The residence sent a fruit basket and we appreciated the effort, though I would consider a room rate reduction to be an appropriate compensation!
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern apartment. Worth to try

Modern decoration. Value for money.

4/10 Poor

adam, chicago, illinois

Liked: Cleanliness
Disliked: Staff & service

Non-responsive management

Automatic lights kicked on several times while we were there, including at 4am twice. We told management, who did not even respond to texts or emails. I understand that there is no onsite management, but that is a pretty basic request. Apartment was also a hotel room, absolutely nothing like the featured apartments seen in the photos.

10/10 Excellent

Steve, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, perfect staff!

This is a fabulous place to stay in Vienna! It is in the perfect location- 5 min walk or less to Stephansplatz, half a block from Figlmueller (most famous Wiener schnitzel) across the street from a very good cafe (Cafe Diglas) and I could go on. Super easy for transport everywhere- you are at the heart of the city! Staff is amazing!!!! Vera responded to questions extremely rapidly, very accommodating! (Even when she was off, Niklas responded to email almost immediately!). Asked for early check in and they made it work! We made it through the the airport in record time and arrived 30 min even earlier than predicted (after overnight flight from USA with kids). Two staff members called Vera immediately, she was there in less than 5 min and we were in the room immediately! They appear to be doing SOM renovations/apartment conversions but always blissfully quiet and most accommodating and incredibly nice staff ever! As for the roo- we stayed in 301/311- two bedrooms, kitchen and living room with sofa bed. My family (2 adults, 3 kids) loved it. It is incredibly posh, a bit awkward layout given it is an older building updated to posh apartment and done extremely well. Beds are definitely firm, everything else fantastic! I normally reserve my highest ratings for incredible resorts, but I cannot imagine a better place AND staff for a stay in Vienna! This is the best you will find- book here if available and consider yourself extremely lucky!

10/10 Excellent

Bev, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxurious Residence in beautiful Vienna

An absolutely fantastic Residence of superb luxury. In a prime area in Vienna, close to all amenities. A fantastic price for a luxury brand new Penthouse with everything you could possibly want to make your stay unforgettable.Vera was superb and we will never forget her kindness and the professional service she gave us. She went out of her way to help and checked in on us to make sure we had everything we needed. Thank you for an incredible stay in Vienna. Our memories will last a lifetime.