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Hotel Pension Excellence

4.0 star property
Vienna Christmas Market brings holiday magic within easy reach, while the hotel's newspapers and computer station help travelers plan each day's adventures

Choose dates to view prices

Hotel Pension Excellence places travelers in Vienna's festive heart, steps from the Spanish Riding School and Hofburg Palace. Enjoy practical conveniences like luggage storage, laundry/dry cleaning services, and helpful tour and ticket assistance for exploring the city.

Reviews

7.2 out of 10
Good

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room
  • Room service
The current price is ₹6,648
₹7,645 total
includes taxes & fees
26 Jul - 27 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room

A hotel room with a bed, desk, chair, and a view of the city.

Double Room

  • Sleeps 2

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout curtains

Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 129 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout curtains

Double Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, each with a white mattress and pillows, flanked by nightstands with lamps. The walls are painted red, and there are two framed pictures on the wall.

Triple Room

  • City view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Apartment, 1 Bedroom, Kitchen

A compact room with a bed, a small table, two chairs, a sofa, and a window with curtains.

Standard Apartment, 1 Bedroom, Kitchen

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Economy Double Room

A hotel room with a bed, bedside lamps, a desk with a lamp, a chair, and a window with curtains.

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 1 King Bed with Sofa bed, Kitchen

A hotel room with a wooden table and chairs, a bed with a metal frame, and a large window with curtains.

Executive Apartment, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Single

  • Sleeps 1

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About the area

Located in Josefstadt, a neighbourhood in Vienna, Hotel Pension Excellence is near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and travellers looking to shop may want to visit Vienna Christmas Market and Mariahilfer Street. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Visit our Vienna travel guide
View more Pensions in Vienna
Map
Alser Strasse 21, Vienna, Vienna, 1080

What's nearby

  • A historic building with a tall central tower and multiple smaller towers, surrounded by a clear blue sky.
    Rathaus
    8 min walk - 0.7 km
  • A grand neoclassical building with a symmetrical facade, large central arches, and statues on the roofline.
    University of Vienna
    8 min walk - 0.7 km
  • A grand historic building with a tall central tower, multiple spires, and a series of flags.
    Rathausplatz
    9 min walk - 0.8 km
  • A bustling Christmas market with stalls and people, a prominent church with a tall spire, and festive lights.
    Vienna Christmas Market
    11 min walk - 1.0 km
  • A historic building with ornate sculptures and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    17 min walk - 1.5 km

Getting around

  • Lange Gasse Tram Stop
    1 min walk
  • Spittelau Station
    4 min drive
  • Vienna International Airport (VIE)
    18 min drive

Restaurants

  • Casa Borbone
    3 min walk
  • Crème de la Crème
    1 min walk
  • Freiherz
    2 min walk
  • Edison
    3 min walk
  • Via Toledo Enopizzeria - Laudongasse 13 GmbH
    3 min walk

About this property

Hotel Pension Excellence

  • Upscale pension near Vienna Christmas Market
  • Close to MuseumsQuartier and Spanish Riding School, Hotel Pension Excellence provides amenities such as dry cleaning/laundry services.
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
    • Luggage storage, laundry services and a front desk safe
    • A computer station, free newspapers and tour/ticket information
  • Room features
  • All guest rooms at Hotel Pension Excellence boast thoughtful touches, such as air conditioning, as well as amenities, such as safes and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with showers and hairdryers
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 1 floor
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night.
Cots (infant beds) are available for EUR 20.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Self-parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Pension Excellence pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Pension Excellence?

As of 6 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Pension Excellence on 26 Jul 2026 start from ₹6,648, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Pension Excellence?

Self-parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Hotel Pension Excellence?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Pension Excellence?

Checkout is at noon.

Where is Hotel Pension Excellence located?

Located in Josefstadt, this pension is within a 15-minute walk of Vienna General Hospital and Vienna Christmas Market. MuseumsQuartier and Hofburg Imperial Palace are also within 1 mile (2 km). Lange Gasse Tram Stop is only a 2-minute walk and Skodagasse Tram Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Pension Excellence Reviews

7.2

Good

7.6

Cleanliness

7.6

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 159 reviews
Rating 8 - Good. 57 out of 159 reviews
Rating 6 - Okay. 50 out of 159 reviews
Rating 4 - Poor. 17 out of 159 reviews
Rating 2 - Terrible. 4 out of 159 reviews

Reviews

Verified

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in walking distance to centre. Hotel was a bit tired, but clean. Staff were pleasant & helpful.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

JULIETA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, confortable AND in a great location for transporting yo main touristic points. Perfect for a short stay where you only need a good place to hace a shower, sleep and start with a good breakfast. I recommend ir.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay there: people was really kind and the room was ok. However, I recommend you to improve your breakfast because there was a limited choice. I would have liked to find more cakes 😁
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not in the centre of Vienna, the hotel is within easy walking distance of the Hofburg and other sites. The restaurants around the hotel are a little cheaper also because they aren’t on the tourist radar. The staff were very accommodating and pleasant to talk to. The hotel itself is very nice, the dining area in particular is well decorated. The breakfast was good, with muesli, fruit, hams and cheeses on offer as well as cooked eggs. My room was modern and clean, the bathroom had a slightly odd layout and the shower was a little grotty (not dirty but just typical discolouration in older showers). I really enjoyed my stay and would visit again if in Vienna.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Ann

Liked: Staff & service, amenities
The hotel was okay for what we needed. All staff with the exception of one were excellent. The younger guy on the desk on arrival perhaps could have been a bit more welcoming and given a bit more information about our stay. Would have been really nice to have a kettle in the room or access to the coffee machine available throughout the day. At times it was so cold and wanted to just come back to the room and relax but a hot drink would be nice. The rooms were generally clean. Location was good for the Christmas market and not too far from the airport. Lots of coffee shops, noodle bars, kebabs and pharmacies but choices of restaurants were limited..
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Reception staff were friendly and helpful. The breakfast was okay but the bread wasn’t always fresh. The room attendant didn’t always provide clean towels but hung the used ones back up if they weren’t dirty. The room attendant didn’t always provide new toilet rolls even when there were none left. The safe didn’t have instructions in English and after making the reception aware, nothing happened. I found it difficult to get to sleep as the trams ran right outside my bedroom window. I was woken up earlier than I would have liked because of this. The WI-FI was poor and I ended up using my data as a work-around.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Frederik

Liked: Cleanliness, staff & service, room comfort
Clean hotel, good service.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent value for the money. Great wifi spacious rooms right in the center for a super cheap price!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
its perfect.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Kriota

Liked: Cleanliness, staff & service, property conditions & facilities
Charming building, very helpful multilingual staff, quiet at night, and some entertaining artwork on the walls. What more could you want? A yarn shop next door? It's there. A perfect place to stay.
Stayed 4 nights in May 2023
Verified

4/10 Poor

Niina Marjaana

Disliked: Cleanliness, property conditions & facilities
- Dirty room - Air-conditioning didn't work and despite my reclamation nobody would fix it - Nice and polite feminine personnel - the pillows and blankets were dirty, as well as the sofa-bed All and all it was ok, especially the connections to city centre worked well.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Haakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opphold under Solotur

Helt Helt Ok. Greit for 2 netter
Stayed 2 nights in May 2023
Verified

4/10 Poor

Suk Yin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy for the heating machine, even we turn off the heating machine. Unable for sleeping whole night.
Stayed 3 nights in Dec 2023
Verified

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cold service, monotonous breakfast, dirty and worst of all - no hot water in the bathroom. The water was barely warm. Only one key to the room - very inconvenient. Mold in the bathroom. Extremely dissatisfied.
Stayed 6 nights in Dec 2022
Verified

6/10 Okay

DANIAL

Disliked: Cleanliness

Hotel is far and service is bad also.

Hotel was ok not so good or bad. Hotel is far like 25 min by walk from Vienna city center like Opera.Breakfast was not so good, but that Chinese or Korean girl who served breakfast really good and helpful.Hotel cleaning was not good stayed with family 4 nights just changed towels two times, didn't changed bed sheets and didn't clean even bathroom also.Really bad service. If new going guest think hotel is close to city as hotel menion, don't trust on them it's far and old hotel and even they say 4 star hotel, but hotel condition and service is like 2 or 3 star hotel. I don't recommended this hotel for myself or someone else also, if next time, i'll travel to Vienna again.
Stayed 4 nights in Jul 2022
Verified

4/10 Poor

Yuliia

Liked: Cleanliness
Leider hat die Heizung nicht funktioniert als ich gekommen bin am Abig war das Zimmer eiskalt. Erst nach Reklamation wurde ein Ofen gebracht der das Zimmer nach 4h auf eine normale Temperatur gebracht hat also erste Nacht im gefroren. Ich hätte erwartet das hier am Preis was erlassen wird leider keine Reaktion. Daher nicht zum empfehlen.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Freundliches Personal. Zimmer ausreichend groß. Alles ruhig, in schönem Altbau. Alles zweckmäßig. Frühstück reichhaltig. Ich war sehr zufrieden.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

mirko

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione e camere confortevoli La struttura si trova in una posizione ideale: la fermata del tram è proprio di fronte e la Rathausplatz è raggiungibile a piedi in cinque minuti. La camera era calda, pulita e accogliente. La colazione non è particolarmente ricca, ma nel complesso adeguata. Buona soluzione per un soggiorno pratico e vicino al centro.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Lever ikke op til, at være et 4 stjernet hotel.

Smukt hotel med flot indretning, dog noget mindre end forventet. Specielt parkeringspladsen, der som havde 5 pladser! Rengøringen kunne gøres meget bedre, der blev ikke skiftet sengetøj eller lagn én eneste gang! Trods der blev sat rengøringsskilt op foran døren til værelset. Så blev der kun støvsuget og tømt skraldespande. Hverken toilet eller vask samt spejl blev rengjort, hvilket er for ringe! Ligeledes manglede der opfyldning af både toiletpapir og håndsæbe som vi selv måtte påpege manglede. Morgenmaden var fin, men meget lidt udvalg og dårlig kvalitet af juice. Så alt i alt ikke den størreste begejstring, som man forventede af et 4 stjernet hotel.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Christian

Disliked: Cleanliness
Das Hotel macht den Eindruck, auf Verschleiß gefahren zu werden: Lose Handtuch- und Toilettenpapierhalter, der WLAN-AP hängt am LAN-Kabel von der Decke, mit der Tischplatte des einbeingen Tisches im Frühstücksraum kann man Kinderwippe spielen, der Duschkopf ist verkalkt und verschimmelt, der Aufzug defekt... Kurz: Für das aufgerufene Geld bekommt man in Wien anderenorts deutlich besseres.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Stefan

Disliked: Cleanliness, staff & service

Renovierungsbedürftig!!!

Service OK. Dame an der Rezeption👌TOP. Servicepersonal beim Frühstück, macht nur das was es muss. Fragen dauern, etwas länger, insgesamt nicht wirklich aufmerksam. Reinigungspersonal: Ein SKANDAL, es gab Blutflecken auf dem Zwischenlaken & Gr. Urinflecken auf den Matratzen. FOTOS vorhanden!!! Zimmer sonst sauber. Bad ok geputzt. Zimmer renovierungsbedürftig! Betten NEU. Laminat neu, knarzt wie ab!
Stayed 3 nights in Dec 2024
Verified

8/10 Good

johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkompliziert
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Verified traveller

Sparsamt frukostutbud.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リーズナブル

タオルの交換が不十分であった．ただし，アップグレードをしてくれたので，部屋は快適であった．値段はリーズナブルであった．
Stayed 6 nights in Jul 2024