Located in Vienna, City Palace Apartments 1020 Vie is in the city centre. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Ernst Happel Stadium and Belvedere. Wurstelprater and Giant Ferris Wheel are also worth visiting. Visit our Vienna travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
City Palace Apartments 1020 Vie
This smoke-free apartment features a lift, luggage storage and extended parking. Each apartment offers a washing machine and a sitting area, plus free WiFi, free wired Internet and a flat-screen TV. A fridge, a stovetop and an iron/ironing board are among the other amenities available to guests.
City Palace Apartments 1020 Vie offers 13 accommodations with an iron/ironing board. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms.
Bathrooms include a combined bath/shower unit. This Vienna apartment provides complimentary wired and wireless Internet access.
Available in the apartment: Free WiFi and wired internet
Parking and transport
Extended parking on site (EUR 8 per day)
Food and drink
Cookware, dishware, and utensils
Hob
Oven
Refrigerator
Bathroom
1 private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Entertainment
Flat-screen TV
Laundry
Washing machine
Work spaces
Laptop workspace
Pets
Pet friendly
Fee: EUR 23 per accommodation per stay
Suitability/Accessibility
Lift (251 centimetre wide door)
Smoke-free property
Services and conveniences
Iron/ironing board
Luggage storage
Virtual front desk
Location highlights
In a business district
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
13 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Treasure Home mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets are allowed for an extra charge of EUR 23 per accommodation, per stay
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 1 per stay
Cleaning fee: EUR 29 per accommodation, per stay.
A damage deposit of EUR 2 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Extended parking fee: EUR 8 per day
Pet fee: EUR 23 per accommodation, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
City Apartments 1020 Vie
City Palace Apartments 1020 Vie Vienna
City Palace Apartments 1020 Vie Apartment
City Palace Apartments 1020 Vie Apartment Vienna
Frequently asked questions
Is City Palace Apartments 1020 Vie pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 23 per accommodation, per stay.
How much is parking at City Palace Apartments 1020 Vie?
Extended parking is available for EUR 8 per day.
What time is check-in at City Palace Apartments 1020 Vie?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at City Palace Apartments 1020 Vie?
Checkout is at 11:00 AM.
Where is City Palace Apartments 1020 Vie located?
Located in Leopoldstadt, this apartment building is within 1 mi (2 km) of Madame Tussauds Vienna and Prater. St. Stephen's Cathedral and Vienna State Opera are also within 3 miles (5 km). Krakauer Straße Tram Stop and Krakauer Straße Tram Stop are within a 5-minute walk.
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Reviews
City Palace Apartments 1020 Vie Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
4.0
Amenities
4.6
Property conditions & facilities
Rating 10 - Excellent. 2 out of 7 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 7 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 7 reviews
2 - Terrible
3
Reviews
4/10 Poor
Jonathan
20 Sept 2025
Disliked: Amenities, property conditions & facilities, communication
The fridge, the coffee maker, cable tv, some electric outlets did not work We were told not to use the washer. Some exposed electric wires. Beds were fine. Not difficult to get inside.
Jonathan
Stayed 3 nights in Sep 2025
2/10 Terrible
Marc
25 Sept 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Communication was terrible. We received a confirmation letter of the address of the apartment. We arrived late in the evening only to find the changed our place of stay. When we arrived at our location there was a younger lady who appeared disoriented sitting in front of entrance door. After I used code to enter four men and the lady tried to rush in and grab the door. I was able to close door behind them but the next thing I realized they were inside of building. They did go in a room all five of them. As we walked to find our room. There was a pile of clothes with someone sleeping in hallway. There were also a couple of people who were dirty in appearance and appeared disoriented as well. My wife and I felt very uncomfortable and unsafe staying 3 nights. We decided to leave because of the conditions of the area around the apartment. We had a Uber driver take us to a hotel. I didn’t even bother trying to get a refund because I figured if a place would do this to us, they would not be considered enough to refund our money. My wife’s safety was more important than spending extra money. I would not recommend using this place at all. We’ve stayed in different countries, different places around the world and this was by far the worst.
This was the worst experience with any place I have ever rented both from the apartment itself and the customer service could not have been any worse. There is no parking at the apartment as advertised, but is an open and sketchy lot with quite a walk. On top of that, the elevator was broken for two of three days and we were on the fifth floor. Anyone with mobility issues should avoid.
The air conditioner was broken the whole stay with no attempt to get it fixed by the owner.
On our last day there, when we arrived at the apartment at midday, the apartment did not have power. The entire rest of the building had power but only our apartment was out. Our laundry was trapped in the washer and we could not open the door. When we wrote to the person to tell them there was no power, they said there wasn’t anything they could do about it until the next day but then it should be fine because “you don’t need electricity to sleep.” It was very early in the evening, so the fans couldn’t run and it was uninhabitably hot. we couldn’t use the kitchen or fridge so food went bad. They did not get our clothes out until 11 pm and they were dripping wet. We had to spend an additional 400 euro for a new hotel for our last night.
The property then refused to refund the last nights stay and refused to even answer questions from Expedia when Expedia contacted them.
Avoid this. If anything happens, customer service is terrible.
Kristine
Stayed 3 nights in Jun 2025
2/10 Terrible
Miguel
30 Jul 2025
Disliked: Cleanliness, room comfort, communication
Es una estafa
Reservamos en un apartamento con una dirección diferente a la que nos remitieron en la realidad. El estado del apartamento era distinto al de las fotos y la descripción que aparecía en hoteles.com, era peor que lo que habíamos reservado. Una vez en el apartamento tratamos de comunicarnos tanto con hoteles.com como con el apartamento. La comunicación con hoteles.com fue imposible ya que no ofrecen ningún tipo de atención al cliente, la comunicación con el apartamento fue posible pero difícil ya conseguimos un número gracias a un tercero y nos aseguraron que nos contactarían una vez encontrasen solución y no lo hicieron.
En general servicio nefasto de hoteles.com que hace imposible cualquier tipo de comunicación con ellos y del apartamento que directamente nos estafó con publicidad engañosa y una ubicación falsa. No reservéis ya que no son fiables.