Search Hotels Near Vetter Vineyards Winery, Westfield

"We booked here for the weekend to attend a cheer competition with some other cheer families. Several families had extremely dirty rooms….one even requested a refund and went somewhere else. Our room was luckily clean which was the only decent part of our stay. I purposely chose this place because of the sauna and was looking forward to it all week. Upon arrival, I was told the sauna was broken and they had no clue when it would be fixed. I had booked a suite and it was right across the elevator. The walls are so thin they might as well be plastic. I heard people coming and going 24/7. The people in the room next to me sounded like a bunch of elephants doing aerobics. Kids yelling and screaming up and down the halls when it’s supposed to be “quiet time”. It’s not enforced at all. I got maybe 3 hours of sleep the whole weekend. Ice machine on our floor was also broken. When I went to check out I wasn’t even asked how my stay was. The girl at the front desk just said I was all set and walked away. Extremely disappointed."

"The Breakfast was very good and the Attendant was a very friendly and happy woman who always helped start the day off in a good way. The Curtains need to be replaced and the mini fridge in the room was removed and the ice maker was broken. The Bar closed early, wish it was open at least 1 hour longer. The Bed was very comfortable and pillows were very comfortable. Towels very soft and smelled good. Was disappointed the local Hockey Broadcast was not on the tv. Rooms need a little general maintenance like fixing the peeling wall paper. Maybe a USB outlet or 2 would be nice. "

"thay forgot to replace washcloth"

"This hotel did not have key cards it has house keys the hotel staff was caught inside my room 3 times snooping while they thought all of us were sleeping in the room scared my kids out of a sound sleep in the middle of the night the first time and then was caught 2 more times while my kids sat awake and quiet scared to death I would not recommend ANYONE stays here especially if the have kids! Very scetchy not safe!!!"

"The bed was too soft and too low to the ground."

"Just okay overall. Staff not friendly or inviting. I was told no real Easter celebration, such as Easter Egg hunt or Easter bunny for children, but then there was an Easter bunny. My grandchildren were excluded from The event or information was not accurate? I probably would not choose this hotel again. Certainly not the White Inn values from when I lived there with my children."

"Clean"

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."