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Costa Sol Hotel & Villas
3.0 star property

Family-friendly hotel with children's pool and 24-hour front desk

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June 2024

Costa Sol Hotel & Villas

Photo gallery for Costa Sol Hotel & Villas

Outdoor pool
Reception
Garden View, with AC | Private kitchen
Reception
Property grounds

Overview of Costa Sol Hotel & Villas

Reviews
5.0

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Av Veracruz s/n Esquina Ferrocarril, Col Centro, Boca del Rio, VER, 94290
  • Popular LocationPlaya Vicente Fox4 min walk
  • Popular LocationForo Boca10 min walk
  • Popular LocationMocambo Beach5 min drive
  • AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)26 min drive
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Room options

Garden View, with AC

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
In-room safe
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
In-room safe
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Free bottled water
In-room safe
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Similar properties

About the area

Boca del Río

Located in Boca del Río, Costa Sol Hotel & Villas is in the business district and near the beach. The area's natural beauty can be seen at Mocambo Beach and Veracruzano Coral Reef System National Park, while Foro Boca and Canonero Guanajuato are cultural highlights. Travelling with kids? Consider Veracruz Aquarium and Museo Agustín Lara. Discover the area's water adventures with kayaking, waterskiing and parasailing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Playa Vicente Fox - 4 min walk
  • Foro Boca - 10 min walk
  • Plaza El Dorado - 3 min drive
  • Mocambo Beach - 5 min drive
  • World Trade Center Veracruz - 5 min drive

Getting around

  • Veracruz Central Station - 26 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 27 min drive

Restaurants

  • Café Andrade Tampiquera - 9 min walk
  • Toño Bayon Marisquería - 4 min walk
  • Paradise Rafael's Palmas - 5 min walk
  • Sr. Asadero Espress - 7 min walk
  • Little Caesars Pizza - 5 min walk

About this property

Costa Sol Hotel & Villas

Family-friendly hotel near Veracruz Aquarium
Shopping on-site, a garden and a playground are just a few of the amenities provided at Costa Sol Hotel & Villas. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A lift, a front desk safe and multilingual staff
  • A 24-hour front desk, a porter/bellboy and a TV in reception
Room features
All 161 rooms include comforts such as air conditioning, in addition to perks such as safes and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Costa Sol Hotel & Villas
Costa Sol Hotel & Villas Boca del Rio
Costa Sol Villas Boca del Rio
Hotel Costa Sol
Costa Sol Hotel & Villas Hotel
Costa Sol Hotel & Villas Boca del Rio
Costa Sol Hotel & Villas Hotel Boca del Rio

Frequently asked questions

Does Costa Sol Hotel & Villas have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Costa Sol Hotel & Villas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Costa Sol Hotel & Villas?

Self-parking is free at this property.

What time is check-in at Costa Sol Hotel & Villas?

Check-in begins at 3 PM.

What time is check-out at Costa Sol Hotel & Villas?

Checkout is at noon.

Where is Costa Sol Hotel & Villas located?

This family-friendly Boca del Río hotel is located in the entertainment district, within a 10-minute walk of Playa Vicente Fox and Foro Boca. Canonero Guanajuato and Unidad Deportiva Hugo Sánchez are also within 15 minutes.

Costa Sol Hotel & Villas Reviews

Reviews

5.0
Rating 10 - Excellent. 5 out of 54 reviews" "
Rating 8 - Good. 8 out of 54 reviews" "
Rating 6 - Okay. 10 out of 54 reviews" "
Rating 4 - Poor. 15 out of 54 reviews" "
Rating 2 - Terrible. 16 out of 54 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Maria, Ponce, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel....BEWARE
Dirty rooms, dirty pool, a/c did not work and leaked water. Overall not what the hotels.com site shows for property picture.

2/10 Terrible

MARIA, Ponce, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Hotel
Terrible Hotel, AC not working, dirty pool and overall dirty hotel. Should not be listed on Hotels.com...

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
worn out
Hotel is a little worn out. Internet barely functional, only in the lobby. No refrigerator as was advertised... Nice neighborhood, great beach.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very god I will go back.

4/10 Poor

J Sosa

Disliked: Property conditions & facilities, room comfort
10 days in Boca del Rio at Costa Sol Hotel
We just spent 10 days at Costa Sol Hotel and I can honestly say it was not the best experience of our lives. The hotel lloks nice at the lobby area but as soon as you get to your room everything changes. The frame of the beds is solid concrete and the matresses are thin and old. After a few tries I finally got a room which bathroom was not in such a bad shape but still was not to our expectations. The water pressure on the shower was very low and you were lucky if you could get some hot water. The A/C unit was preset to a specific temperature that you could not change so the room got very cold at nights and we needed to turn it on and off through the night to be able to sleep confortably. There was a night the compressor stopped working so we did not have any A/C and the night was kind of warm. The pool was OK but if you wanted to use the Wave pool you had to pay 150 pesos per person per day. The breakfast was not included even thoughthe package was sold to us with breakfast included. The keys for the room needed to be rest every day because they'd stop working. The only good thing I have to say about this hotel is its location and the fact that all its personnel was very friendly and useful when I complaint about the issues we faced during our stay. I'd not recommend this hotel to anybody unless you're really on a budget.

6/10 Okay

Verified traveller

8/10 Good

Sara

Liked: Cleanliness, staff & service, room comfort
Great budget hotel; awesome pool!
We really enjoyed this hotel. Its great for families, the rooms are very large and include a separate couch/sitting space as well. The pool area was very large with plenty of loungers and tables and chairs. The downside was that there was no food or drink service around the pool. Also my boyfriend did not like that the balcony overlooked the pool area, he thought it didn't give us any privacy. But overall, we were very happy with this hotel. For the price we paid, it was great!

2/10 Terrible

Willy, Zurich, Switzerland

Disliked: Staff & service, property conditions & facilities, room comfort
A place to avoid
The hotel is in lousy conditition, our room was windowless, the shower broken. The elevator did not work, so we had to change the room. The pool is dirty as are all the chairs. Every corner of the hotel needs a paint job. The promised internet had a too weak signal, so it worked only in the lobby area and around the restaurant, even there it crasehd often. Don't go there, we will never return. If you are looking to visit Veracruz, just forget this place: It takes about half an hour by car or bus to go to the city center. Due to the hollidays we paid outrageous rates but it is our fault, we did not find another hotel since we booked only a day before our arrival.

10/10 Excellent

Jesus, Mexico D.F.

Liked: Cleanliness, staff & service, room comfort
I wanted to stay longer.
There are a friendly staff like this: I wanted to shop something at the store near the lobby about midnight, it was closed, asked for the schedule to one of them, and he also told me there was other store open 24 h/d and where it was. As the hotel is too big, it was at other street near the parking entrance, I did not find it, came back, he wanted to know if I found it, then he guided me to the store. And breakfasts included are some of the best I have had, it was a big deal. Unfortunately I had to leave before check out day because of a family disaster.

4/10 Poor

Dawn, Minneapolis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The villas were terrible
We arrived late and tired, and we were in a villa out back not the main hotel area. The little villa was nasty. Old and shabby, cracking tiles everywhere and even though it was extremely clean, it still had a depressing feel to it.I have never been to Mexico before so some of this may be just how they do things down there, but there were no bedside lamps or alarm clock, the shower didn't have a curtain or bathmat, and the bedding was just sheets, no beadspread or coverlet. The patio out back was ringed with all these milk jugs or buckets full of dirt and half dead plants in them, and the play area was all rusty and the plastic slide tube had huge cracks in it, I was afraid to let the grandson play on it. We were only there for one night, but I wouldn't go back. The main hotel high rise area looked much nicer.