Indoor pool, free pool cabanas, pool loungers
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Reviews of The Pinnacle INN Sarnath

4 out of 5
The Pinnacle INN Sarnath
Rishpattan Rd, Varanasi, UP

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

jack

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This is a new hotel that has just opened and still work in process. One day the hot water was not there and the next day no cold water. The T.V requires an engineering degree to operate. They charged me for breakfast although I showed the reservation which included breakfast. The employees were friendly and wanted to help If you have other choices wait until they get their act together.
Stayed 3 nights in Nov 2019
Response from Mukul Dubey on 14 Nov 2019
Dear Mr.Jack, Greetings from Hotel Pinnacle Gate!!! Thank you for your genuine feedback.And sorry to hear about your bad experience. We will improve our services as per your expectation. And regarding the breakfast issue i suggest you to please contact with Expedia because we got the voucher for your booking without breakfast. That's why we charged you for the same.