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This hotel was a convenient walk from the waterfront train station we took from the airport and also a convenient walk to the cruise terminal the next day. It’s in a safe area with plentiful shopping and dining too.
An older property in downtown Vancouver- it met our needs for the night the place could use some upgrading
Valerie
Stayed 1 night in May 2024
8/10 Good
Kimberly
21 May 2024
Liked: Cleanliness, staff & service
Room was comfortable. Breakfast would have been greatly improved with a second waffle maker. There’s an adjoining bar that looks a little sketchy from the outside but go in!! It was actually a really neat place.
Kimberly
Stayed 2 nights in May 2024
10/10 Excellent
David
Travelled with family
20 May 2024
Liked: Cleanliness, staff & service
This property is old and really needs to be updated. The vending machines are old and does not have a credit card reader
It ok for a one night stay
But I would not stay here for a long vacation
David
Stayed 1 night in May 2024
Response from Christine on 22 May 2024
Thank you David for your feedback. We appreciate your honesty regarding the need for updates, including the vending machines. We're glad to hear you found it suitable for a short stay, and we hope to make improvements to better serve our guests in the future. If you have any other suggestions, please let us know.
This property is in a great location…perfect for just dropping your bags and going to explore.not recommended if you are wanting to spend time at a hotel or hanging in the room. Rooms are very small. Very dated. Bathroom was a one star at best. No ventilation but they left a small bathroom window cracked that had no screen on it and it was basically in the shower. They had a washer/dryer available and bc we were riding bikes for miles and were headed to cruise ship we thought we could throw in a load…dryer didn’t work after putting in the money and it running for about 45 …clothes were still soaking wet.
Great location though!
Krista
Stayed 1 night in May 2024
Response from Christine on 22 May 2024
Thank you Krista for your detailed feedback. We’re glad to hear you appreciated our convenient location, perfect for exploring the city. We apologize for the issues you experienced with the room size, bathroom, and laundry facilities. Your comments about the ventilation and laundry will be addressed with our maintenance team. We value your input and will use it to improve our services. Safe travels and we hope to have the opportunity to serve you better in the future.
10/10 Excellent
Gillian
19 May 2024
Liked: Cleanliness, staff & service
Loved location and staff but room was so noisy due to ice machine and air conditioner I got almost no sleep.
Gillian
Stayed 1 night in May 2024
Response from Christine on 22 May 2024
Thank you Gillian for your feedback. We're glad to hear you loved our location and staff. We apologize for the noise from the ice machine and air conditioner that affected your sleep. We'll look into this issue to ensure a more comfortable stay for our guests in the future. We appreciate your input and hope to have the chance to serve you better next time.
10/10 Excellent
John
Travelled with family
19 May 2024
N/a
John
Stayed 1 night in May 2024
Response from Christine on 22 May 2024
Thank you John for taking the time to write a review. We look forward to seeing you again soon.
Needs some updating, but over all nice place and or area
Justin
Stayed 1 night in May 2024
Response from Christine on 22 May 2024
Thank you Justin for taking the time to write a review. We are thrilled to hear that you found out location to be fantastic! We look forward to seeing you again soon.
8/10 Good
Melissa
Travelled with partner
16 May 2024
Good for the price.
Melissa
Stayed 1 night in May 2024
Response from Christine on 17 May 2024
Thank you Melissa for your review! We're glad to hear that you found our hotel to be good value for the price. We hope to welcome you back again soon.
10/10 Excellent
michael
Travelled with group
15 May 2024
Liked: Cleanliness, staff & service, amenities
No comment
michael
Stayed 2 nights in May 2024
Response from Christine on 17 May 2024
Thank you Michael for taking the time to write a review. We look forward to seeing you again soon!
Thank you Siegfred for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve on, please let us know. We hope to welcome you back soon!
6/10 Okay
George
13 May 2024
Liked: Staff & service
George
Stayed 4 nights in May 2024
Response from Christine on 17 May 2024
Thank you George for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve on, please let us know. We hope to welcome you back soon!
10/10 Excellent
Priscilla
Travelled with family, Travelled with partner
13 May 2024
Liked: Cleanliness, staff & service, amenities
Hotel needs an update as there were many issues with the elevator and rooms were very cramped. Also, breakfast ends too early and should be extended. Otherwise, staff was great and location very convenient for daily activities.
Priscilla
Stayed 2 nights in May 2024
Response from Christine on 22 May 2024
Thank you Priscilla for your feedback. We're glad to hear you found our staff great and our location convenient. We apologize for the issues you encountered with the elevator and the cramped rooms, and we'll take your suggestion about extending breakfast hours into consideration. Your comments help us improve, and we hope to provide you with a better experience during your next stay.
Even though the area was under construction, I loved downtown Vancouver so many beautiful buildings. This hotel is conveniently located to the skytrain. And lots of dining options
Tori
Stayed 1 night in May 2024
Response from Christine on 17 May 2024
Thank you Tori for your feedback! We're thrilled to hear you enjoyed downtown Vancouver and its beautiful buildings. Despite the construction in the area, we're glad our convenient location near the SkyTrain and numerous dining options enhanced your stay. We hope to welcome you back soon!
10/10 Excellent
Yaima
12 May 2024
Liked: Cleanliness, staff & service, amenities
Very convenient location, room was nice. The hotel itself could use a but of an upgrade, looks wise
Yaima
Stayed 3 nights in Mar 2024
Response from Christine on 15 May 2024
Thank you Yaima for your feedback. We're glad to hear that you found our location convenient and that you enjoyed your room. We appreciate your suggestion regarding the appearance of the hotel and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back again soon.
8/10 Good
Michael
Travelled with family
12 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Never stayed in a hotel with this small of rooms
Michael
Stayed 1 night in May 2024
Response from Christine on 12 May 2024
Thank you Michael for taking the time to write a review. We apologize if the size of our rooms did not meet your expectations. We appreciate your feedback and will take it into consideration as we strive to improve our guests' experiences. If there's anything else we can assist you with, please don't hesitate to let us know.
Thank you Bruce for taking the time to write a review. We're glad to hear that our proximity to the cruise ship terminal was convenient for you. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!
Thank you Christian for sharing your feedback. We apologize for any inconvenience caused by the maintenance issues you encountered during your stay. We take your comments seriously and will address them with our maintenance team to ensure that future guests do not experience similar issues. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. If you have any further concerns, please don't hesitate to reach out to us directly.
Thank you Analynn for your positive rating! We're delighted to hear that you had a great experience during your stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back in the future!
Thank you Rebecca for your review. We're glad you found our location convenient! If there's anything else we can do to make your stay even better next time, just let us know. We look forward to welcoming you back!
8/10 Good
John
Travelled with family
8 May 2024
Liked: Property conditions & facilities
It was easy to find and in a good location. The bed was too firm for our tastes. The staff was friendly. The room was clean enough but could have been better. Fine for a one night stay.
John
Stayed 1 night in Apr 2024
Response from Christine on 12 May 2024
Thank you John for sharing your feedback! We're pleased to hear that you found our location convenient and our staff friendly. We apologize if the bed didn't meet your preferences and if the cleanliness of the room was not up to par. We'll take your comments into consideration as we strive to improve our services. If you decide to stay with us again in the future, please don't hesitate to let us know how we can make your experience more enjoyable.
10/10 Excellent
Vanda
Travelled with partner
7 May 2024
Liked: Cleanliness, staff & service, amenities
Great service, hotel room okay, building older could use a bit of a refresh. Overall satisfactory
Vanda
Stayed 1 night in May 2024
Response from Christine on 12 May 2024
Thank you Vanda for your feedback! We're pleased to hear that you received great service during your stay. We appreciate your suggestions for improvement and will take them into consideration. If you have any specific areas where you think we could refresh the building, please feel free to share. We hope to have the opportunity to welcome you back for an even better experience in the future!
Thank you Tara for sharing your experience! We're glad to hear that our hotel's proximity to the port made your stay convenient. If you have any further feedback or suggestions for us, please feel free to let us know. We hope to welcome you back again in the future!
Thank you Parveen for your positive rating! We're delighted to hear that you had a great experience during your stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back in the future!
Close to all amenities and easy to get to by public transit from airport
Stacey
Stayed 2 nights in May 2024
Response from Christine on 12 May 2024
Thank you Stacey for taking the time to write a review. We're glad to hear that our convenient location worked well for you! If there's anything else we can assist you with during your stay, feel free to reach out. We hope you have a fantastic time exploring the area!
8/10 Good
Man Chung
5 May 2024
Liked: Cleanliness, staff & service
Man Chung
Stayed 1 night in May 2024
Response from Christine on 12 May 2024
Thank you Man Chung for your rating! We're pleased to hear that you had a positive experience during your stay. If there are any areas where you feel we could improve and earn that extra star next time, please let us know. We appreciate your feedback and hope to welcome you back in the future!
We reported a noisy water line and filtration connection which occurred numerous times during the night. Each noise related incident woke us up. Given the time this occurred we wanted to report first thing in the AM since the expected action would be changing rooms. A major disruption.
Kevin
Stayed 1 night in May 2024
Response from Christine on 3 May 2024
Thank you Kevin for bringing this to our attention. We apologize for the inconvenience caused by the noisy water line and filtration connection during your stay. Your comfort is our top priority, and we regret that we were unable to address this issue promptly. We want to assure you that we have already applied a discount to your bill to compensate for the disruption. We will also investigate the matter further and take necessary steps to ensure that it does not happen again in the future. If you choose to stay with us again, please let us know if there's anything else we can do to make your next stay more comfortable.
6/10 Okay
Jacob
3 May 2024
Liked: Cleanliness, staff & service
Jacob
Stayed 1 night in May 2024
Response from Christine on 12 May 2024
Thank you Jacob for sharing your rating. If there are any specific areas where you feel we could improve, please let us know. Your feedback is valuable to us as we strive to enhance our guests' experiences.
Thank you Neil for taking the time to review our hotel. We are thrilled to hear that our location was a highlight of your stay. We look forward to seeing you again soon!
8/10 Good
Bridget
1 May 2024
Bridget
Stayed 1 night in Apr 2024
Response from Christine on 22 May 2024
Thank you Bridget for taking the time to write a review. We look forward to seeing you again soon.
Thank you Guoyan for taking the time to write a review. We apologize for any inconvenience caused by the size of the room. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our guests' experiences. If there's anything else we can assist you with, please don't hesitate to reach out.
Old property, great location, really small room and not great but did the job for one night. Was clean for being so old.
Sonya
Stayed 1 night in Apr 2024
Response from Christine on 3 May 2024
Thank you Sonya for sharing your feedback with us. We're glad to hear that our hotel's location suited your needs for your stay. We apologize if the size of the room did not meet your expectations, but we're pleased to know that it served its purpose for the duration of your stay. Our team works hard to ensure that our rooms are kept clean and comfortable despite the age of the property. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. If there's anything specific you feel we could improve upon, please don't hesitate to let us know.
Thank you Sarah for taking the time to write a review. We're glad to hear that you found our location easy to access! If there's anything else we can do to enhance your experience in the future, please feel free to let us know. We appreciate your feedback!
Thank you Melanie for your 5 out of 5 review! We hope to see you again soon.
8/10 Good
Daniel
Travelled with group
29 Apr 2024
Liked: Cleanliness, staff & service, amenities
While it’s clearly an older building they do their best to modernize it. While id be unlike to return for an extended stay, for a weekend stay it fits the bill perfectly.
Daniel
Stayed 2 nights in Apr 2024
Response from Christine on 2 May 2024
Thank you Daniel for your feedback! We're glad to hear that our efforts to modernize the building were noticeable during your stay. We understand that for longer stays, certain aspects may not be ideal, but we're pleased that you found our hotel suitable for your weekend trip. If you ever decide to visit again, we'd love to welcome you back! If there's anything specific you think we could improve upon, please don't hesitate to let us know.
Convenient place to stay if you are embarking a ship
Michael
Stayed 1 night in Apr 2024
Response from Christine on 28 Apr 2024
Thank you Michael for sharing your experience. We're pleased to hear that you found our hotel convenient, especially for guests embarking on a cruise. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back in the future!
6/10 Okay
Luigi
28 Apr 2024
Luigi
Stayed 7 nights in Apr 2024
Response from Christine on 2 May 2024
Thank you Luigi for sharing your rating. We value your feedback and would like to understand how we can improve to better meet your expectations. If there are any specific areas you feel we can work on, please let us know. Your input helps us strive for excellence in serving our guests.
10/10 Excellent
Jose, Cary
28 Apr 2024
Liked: Cleanliness, staff & service
Friendly staff, room service was great
Jose
Stayed 6 nights in Apr 2024
Response from Christine on 28 Apr 2024
Thank you Jose for taking the time to write a review. We're thrilled to hear that you had a positive experience with our staff and room service! Providing excellent service is a top priority for us, and we're glad to hear that we met your expectations. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future!
Thank you Mohit for taking the time to write a review. We're delighted to hear that you found our hotel to be conveniently located near many tourist attractions. Exploring the city on foot can be a wonderful way to experience everything it has to offer. If there's anything else we can assist you with during your stay, please feel free to reach out. We're here to ensure you have a comfortable and enjoyable experience with us.
Place was very dirty. No fan in bathroom and barely room to move around.
Jeff
Stayed 1 night in Apr 2024
Response from Christine on 28 Apr 2024
Thank you Jeff for taking the time to write a review. We apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is our top priority, and we regret that we fell short of your expectations in this regard. Your feedback is valuable to us, and we will address these concerns to ensure improvements are made. Additionally, we appreciate your feedback regarding the bathroom fan and room space. We will take this into consideration as we strive to enhance our guests' experiences. If you choose to stay with us again, we will do our utmost to provide you with a more satisfactory experience. Thank you for bringing these matters to our attention.
4/10 Poor
Billy
25 Apr 2024
Disliked: Property conditions & facilities
Inconvenient to check in/parking on the street while checking in is sketchy
Having to pay $25 to park your car 2 blocks away sucks
Very old building
Billy
Stayed 1 night in Apr 2024
Response from Christine on 28 Apr 2024
Thank you Billy for taking the time to write a review. We apologize for the inconvenience you experienced during check-in and the parking situation. Your feedback regarding these issues is important to us, and we will take it into consideration as we work to improve our services. We understand that parking arrangements and the condition of the building are significant factors in our guests' experiences, and we will strive to address these concerns. Thank you for bringing these matters to our attention.
Excellent Customer Service. Location was amazing near to everything also price was great. Only negative thing was size of rooms
Harshkumar
Stayed 1 night in Apr 2024
Response from Christine on 28 Apr 2024
Thank you Harshkumar for your review. We're thrilled to hear that you enjoyed our excellent customer service and found our location convenient. Thank you for your feedback regarding the size of the rooms; we'll take this into consideration as we aim to improve our guests' experiences. We appreciate your patronage and hope to welcome you back for another stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
2/10 Terrible
Paige
23 Apr 2024
Paige
Stayed 1 night in Apr 2024
Response from Christine on 17 May 2024
Thank you Paige for your review. We're sorry to hear that your experience didn't meet your expectations. We appreciate your feedback and will use it to improve our services. If you have any specific concerns, please feel free to share them with us. Thank you for staying with us.
8/10 Good
REEMA
Travelled with partner
23 Apr 2024
Good coffee and pastries
REEMA
Stayed 2 nights in Apr 2024
Response from Christine on 28 Apr 2024
Thank you Reema for taking the time to write a review. We're delighted to hear that you enjoyed our coffee and pastries! Thank you for sharing your positive experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future!
6/10 Okay
Kerri
Travelled with family
22 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast sucked. It was very basic and minimal. No fruit. Only protein was cold hardboiled eggs Parking inconvenient as nowhere to offload luggage during certain times of day. Staff was incredible .....pleasant and helpful.
Kerri
Stayed 2 nights in Apr 2024
Response from Christine on 28 Apr 2024
Thank you Kerri for taking the time to write a review. We're sorry to hear that you were disappointed with the breakfast offerings during your stay. Your feedback is valuable to us, and we'll take it into consideration as we work to improve our breakfast options for our guests. Additionally, we apologize for any inconvenience you experienced with parking and offloading luggage. We're glad to hear that our staff provided incredible service and were pleasant and helpful throughout your stay. If there's anything else we can do to enhance your experience in the future, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back again.
2/10 Terrible
Nicole
Travelled with partner
22 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately, we had a terrible experience with parking and check in at the hotel.
The parkade they provide is unsafe for vehicles. 4 vehicles (including ours) got a window smashed and we almost got a parking ticket and some almost got towed when we parking in the front of the hotel when checking in.
900 Cordova is not a safe parkade to leave your vehicles.
I hate to leave a bad review but people must be aware of this situation
Nicole
Stayed 2 nights in Apr 2024
Response from Christine on 28 Apr 2024
Thank you Nicole for taking the time to write a review. We're deeply sorry to hear about your negative experience with parking and check-in at our hotel. Your safety and comfort are our top priorities, and we sincerely apologize for any inconvenience or distress caused by the situation in the parkade. We take your feedback seriously and will investigate the issues with Easypark to ensure the safety of our guests' vehicles. Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to address these concerns. If there's anything else we can assist you with, please don't hesitate to reach out.
Dated and falling apart. Time to knock it down
Free breakfast was ok.
Location is great
Natalie
Stayed 2 nights in Apr 2024
Response from Christine on 28 Apr 2024
Thank you Natalie for taking the time to write a review. We're sorry to hear that you found our property dated and in need of repair. Your feedback is important to us, and we'll take it into consideration as we strive to improve our facilities. We're glad to hear that you found our location great and that you enjoyed the complimentary breakfast. We appreciate your feedback and hope to have the opportunity to better meet your expectations in the future. Thank you for staying with us.