Serves lunch, dinner and happy hour

Reviews of Cambie Downtown Hostel

2 out of 5
Cambie Downtown Hostel
515 Seymour Street, Vancouver, BC

Reviews

6.6
Rating 10 - Excellent. 92 out of 460 reviews" "
Rating 8 - Good. 123 out of 460 reviews" "
Rating 6 - Okay. 115 out of 460 reviews" "
Rating 4 - Poor. 75 out of 460 reviews" "
Rating 2 - Terrible. 55 out of 460 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Axita

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in May 2024
Response from Front Desk Staff on 23 May 2024
Hi Axita, thanks for your feedback, we are glad you liked the hostel and enjoyed your stay, safe travels!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place in a crazy neighbourhood!
Stayed 1 night in May 2024
Response from Front Desk Staff on 19 May 2024
Hey Roger! Thank you for your kind words and valuable feedback. We are delighted to hear that you had a pleasant time and enjoyed every aspect of our hostel. We are glad that you appreciated our facilities, location and staff. We strive to provide our guests with the best service and hospitality and make them feel welcome. You are a valued guest and we hope to see you again soon.

2/10 Terrible

Nisarg

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk Staff on 15 May 2024
Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re sorry your experience didn’t match your expectations.

6/10 Okay

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk Staff on 15 May 2024
Thanks for your review; we aim to provide the best service. You are a valued guest and we hope to see you again soon.

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is in the city center and very close to the subway station which is great. The staff are very nice and helpful. The facility is also clean and in good condition. But my room only has 2 sockets (for 2 guests) which I think should have more of it.
Stayed 2 nights in Apr 2024
Response from Front Desk Staff on 5 May 2024
Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you enjoyed our central location, found our staff to be nice and helpful, and appreciated the cleanliness and good condition of our facilities. We apologize for any inconvenience caused by the limited number of sockets in your room. You can find more of them in the common area, although your feedback is valuable to us, and we'll take it into consideration as we strive to improve our amenities to better meet our guests' needs. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

6/10 Okay

Edwin

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't know that there was a bar at ground level and it's loud up to early morning. How can you get a good rest. Only 1 male washroom in use after they clean the one at the first floor.
Stayed 1 night in May 2024
Response from Front Desk Staff on 5 May 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise from the advertised bar located at ground level. We understand the importance of a peaceful night's rest and will explore options to minimize noise, from providing free earplugs to, when possible, changing rooms to a different one. Regarding the washroom situation, we apologize for the inconvenience. Our amazing housekeeping staff cleans different restrooms at once, leaving the other one open, with availability to ensure a smoother experience for our guests. We appreciate your input, as it helps us improve our services for future guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Regards.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it's right downtown. I went to a concert and could walk back and flop in bed.
Stayed 1 night in May 2024
Response from AJ on 2 May 2024
We're glad you enjoyed your stay. hope to see you again someday

10/10 Excellent

Lillyanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time staying at a hostel and I really enjoyed it. If I ever have to travel on a budget again I will definitely do it again. I will recommend anyone to stay here, the place is so clean and safe. I like that they had separate floors for men and woman, nqde me feel safe. I also really liked the kitchen area, was nice and quiet and great way to interact with other people. The front desk lady was super nice and helpful, whenever I had a problem she helped me right away. Too bad I didn't get her name
Stayed 1 night in Apr 2024
Response from Front desk on 23 Apr 2024
Thank you so much for your review! I'm so happy to hear that you have great memories of staying with us. We are always trying our best to be a better place for all of our guests. I hope to see you here again. Please take care.

6/10 Okay

Emma

Stayed 2 nights in Apr 2024
Response from Front Desk on 22 Apr 2024
Hi there,Thanks for the feedback. Glad you liked it.Cheers!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
It was clean and comfortable and Convenient to have a pub with good food.
Stayed 1 night in Apr 2024
Response from Front Desk on 21 Apr 2024
Hi there!Thanks for the review, we really appreciated it.We hope to see you soon again.

10/10 Excellent

corinna

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, my first time jn a hostel. I would recommend.
Stayed 4 nights in Apr 2024
Response from frontdesk on 7 Apr 2024
Hello,Thank you for your feedback We are glad that you had good experienceWe hope to see you again in the future Take care

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There hostel was very clean and quiet.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 30 Mar 2024
Hey Jade, thank you for your kind words and valuable feedback. We are delighted to hear that you had a pleasant time and enjoyed every aspect of our hostel. We are glad you appreciated our facilities, and location and found our hostel clean and quiet. You are a valued guest and we hope to see you again soon.

6/10 Okay

Eunice

Stayed 1 night in Mar 2024
Response from Front Desk Staff on 22 Mar 2024
Hi! Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. Have a good day.

10/10 Excellent

Gurankit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 13 Mar 2024
Hi Gurankit. Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. Have a good day.

6/10 Okay

Stephen, Edmonton

Business traveller, Travelled with group
Liked: Staff & service
Typical hostel, just a bit dirty
Stayed 4 nights in Mar 2024
Response from Front Desk Staff on 13 Mar 2024
Hi Stephen, thanks very much for your review and we’re sorry your experience didn’t match your expectations. The housekeeping team works very hard to keep the facilities clean, but its reliability will also depend on the other guests staying at the hostel at the time. Stay safe.

8/10 Good

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable, as the hostel is centrally located and within walking distance of so many great parts of downtown Vancouver. It is also close to transit options, making it convenient to get here or leave by bus or SkyTrain. The 24-hr on-site staff is very helpful and accommodating, as I got very quick responses to my emails prior to my stay. The website mentioned towels for hire, but that was not the case upon inquiring about them via email. Other things like toiletries can be easily taken care of from the customers' end, but I think having towels available (either for small fee or via a deposit system) would be very helpful and an absolute game-changer, something that would have significantly enhanced my stay. I would definitely choose the Cambie Hostel Downtown again due to its price and location.
Stayed 3 nights in Feb 2024
Response from The Cambie Hostel on 9 Mar 2024
Hello,We love that you enjoyed your stay with us! We hope to see you again soon!Remember that we are committed to providing you with the best experience possible and the next time you need sundries or towels, our team at the front desk can help you!

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Toilets were clogged and dirty, room was absurdly hot during winter, lots of noise from the street, staff struggled with check in and gave me the wrong room. Top bunk very high with no guard rail to prevent rolling off during the night. Good location, that's about it.
Stayed 1 night in Feb 2024
Response from The Cambie Hostel on 9 Mar 2024
Hello,We are sorry that your experience with us was not what you expected, but we believe that we are working with our entire team to improve and offer a better service.Thank you for your comments.

2/10 Terrible

Fernando

Liked: Cleanliness
Liked it . Clean place and friendly staff and service
Stayed 1 night in Mar 2024
Response from Front Desk on 6 Mar 2024
Hello Fernando,Thank you for your comments, it will allow us to resolve any problems that occur and help us to improve our services for your next stay at Cambie Hostels.Cheers!

10/10 Excellent

Eunice anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is nearby to good places. If you like to walk, gastown is nearby. Clean washrooms. I felt safe staying in this hostel.
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on 26 Feb 2024
Hi Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. Thanks for mentioning our location and clean facilities, cheers!

4/10 Poor

Taweechoke

Disliked: Property conditions & facilities
No facility and dirty Matt sheet
Stayed 1 night in Feb 2024
Response from Front Desk on 9 Feb 2024
Dear Taweechoke,I am deeply sorry to hear about the situation you experienced, and I sincerely apologize for any inconvenience it may have caused you. Our front desk operates 24 hours to ensure that our guests receive exceptional service at all times. Our housekeeping team works diligently to do their best, we will talk with them to identify areas for improvement and ensure that your next visit exceeds your expectations in every way possible.

6/10 Okay

Gurpreet

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from The Cambie Hostel on 6 Feb 2024
Hello,Thank you for staying with us.Warm regards.

6/10 Okay

Benjamin

Liked: Staff & service, property conditions & facilities
Everything was alright, it was totally worthy for the price. However, there was a mouse in the kitchen and when I told the receptionist about it he told me there was nothing he could do about it. Besides this, I enjoyed my stay there and the staff was often pretty friendly.
Response from Front Desk on 1 Feb 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay regarding the issue in our kitchen. Ensuring a comfortable and pest-free environment for our guests is of utmost importance to us, and we are genuinely sorry that we fell short of your expectations in this regard.Your concerns have been immediately addressed with our pest control team, and we are taking the necessary steps to resolve the issue promptly. Please rest assured that we are committed to maintaining a clean and welcoming atmosphere for all our guests.

10/10 Excellent

Chat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place
Stayed 1 night in Jan 2024
Response from Front Desk Staff on 31 Jan 2024
Hello, thank you so much for sharing your feedback, we are delighted you liked our hostel, and we hope to see you soon next time. Safe travels

8/10 Good

Maheer Afsar

Liked: Cleanliness
It was good
Stayed 1 night in Jan 2024
Response from Front Desk Staff on 10 Jan 2024
Dear Maheer, thank you for your kind words and valuable feedback. We are delighted to hear that you had a pleasant time and enjoyed every aspect of our hostel. We are glad that you appreciated our facilities, location and staff. We strive to provide our guests with the best service and hospitality and make them feel welcome. You are a valued guest and we hope to see you again soon.Sincerely, Front Desk Staff.

6/10 Okay

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to downtown great staff downstairs but the drawback was that I would have preferred an all female floor.was a bit uncomfortable in the night going to bathroom. Some guy was in the hall staring .Otherwise all was excellent
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on 31 Jan 2024
Hi there Marianne! Thank you for your feedback. We didn't know about this situation, but thanks for letting us know, so we can address that situation promptly, however the female washrooms remains locked all the times and that's why we provide key to female guest to open the door.We appreciate your comments, have a nice day. Best regards.

4/10 Poor

Benjamin

Disliked: Staff & service, amenities, property conditions & facilities
Worst hostel experience ever. Would have got a better sleep back on the airplane. A super busy street filled with sirens, loud cars, honking, trucks every minute. Crackheads from 2-7am. A loud bar downstairs which is a feature of the place and I had food and drink there which was good, but again it keeps you up later. Rickety bunks. 4* bathroom upstairs, 2* floor 1. Cold unenthusiastic staff to "welcome you". First interactions outside immigration was the reception and was as miserable as the weather. Good access to other parts of town and stations gives its only star. I know it's an old building but a heat pipe right next to your bed unprotected to brush against constantly is just dangerous and keeps your room stuffy and unpleasant. I got about as much time sleeping as you would take to read this. Nightmare on Seymour St!
Stayed 3 nights in Dec 2023
Response from The Cambie Hostel on 3 Jan 2024
Hello Benjamin!We are so sorry to know that our staff was not really friendly, we are gonna take care of that because, for us, all of our guests are important.We know we can improve and trust us, we are working so hard on it, but good things take time and we assure you that we will do it.Once again, sorry and thank you for the feedback.

6/10 Okay

Annie

Travelled with partner
Liked: Amenities
Clean and tidy. Felt safe.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 31 Jan 2024
Hi Annie, thanks for your feedback, we appreciate your comments, we will keep them in mind to improve our service. Kind regards.

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Great deal
The Cambie Hostel is conveniently located, the staff are friendly and helpful, and the other guests were friendly. I gave feedback about the stuffiness (the windows don’t open), and over-heated condition of the room. The gracious desk clerk said that she would pass along the feedback, and commented that since it is an older building, the heat is connected everywhere - including the bar downstairs. This means that turning the heat down for the dorms creates a chilly bar, and vice versa. The bunk bed wasn’t exciting, yet it and the pillow were adequate. The sheets were clean and didn’t have a strong fragrance. The shared bathroom was clean, and has been renovated to have modern fixtures and sensibility. All in all, it was a great value for a last minute change, and I would stay again if the circumstances required it. I would be sure to bring my personal mini-air filter, and maybe my travel sized diffuser.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 28 Dec 2023
Hello, Susan We greatly appreciate your insightful feedback. We are happy to hear that your overall experience was positive, and we wanted to let you know that we are working on renovations to give our guests an even better experience. However, please be aware that many changes cannot be made to this over-a-hundred-year-old historic building because doing so could cause structural damage. We hope to see you again in the future and be safe. Warm regards.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Dec 2023
Response from Alvin on 27 Dec 2023
Thank you. If there is something in mind that still needs improvement, just feel free to drop a line.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 19 Dec 2023
Hello Taylor,Thank you for your review, It motivates us to keep providing you the best service you deserve.We hope to see you again soon!Cheers!

2/10 Terrible

Nur E Alam

Told them my flight got cancelled and tried to reschedule. But as I was only 1 hour late after their 12 hour policy. I would love to stay there if they would have rescheduled.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 16 Dec 2023
Hello, Nur E Alam We regret that your reservation experience with us was not satisfactory. We would kindly advise you to review the hostel modification policies and get in touch with us as soon as possible with any questions you may have so we can find a solution.Sincerely,- Front Desk Staff

10/10 Excellent

Andres

Liked: Staff & service, amenities, property conditions & facilities
Great location to access downtown.
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 28 Nov 2023
Hi Andres! Thank you for your feedback, we are happy of reading your review and knowning that you have a good stay in our hostel, safe travels and see you soon again. -Front Desk Staff.

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Biggest problem was: I reserved a 'shared' room through Expedia which also said '1 person maximum' so I thought I had a private room until someone else checked in and I had to pay another $100 CAD or so to move to a private room. Other problems were: inconvenience accessing the only men's bathroom, some kind of dirt in both shower stalls, dirty towel, and over-heating of the room.
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 23 Nov 2023
Hi Andrew! Thank you for your feedback, we truly sorry about the incident of your reservation, we are looking into what occured, it could be a misunderstading of the meaning of 1 person maximum, meaning the maximum number of guest for your reservation, since the room is being clearly stated as "Shared Room" to differenciate from "Private Room", regarding the only men's washroom we let you know that we are having renovations in our premises in order to serve with better facilities our guest during their stay, we are sorry that this affected you, we hope you have a good trip. Regards, Cambie Hostel.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you enjoy simplicity, this place is for you.
Stayed 1 night in Nov 2023
Response from The cambie Hostel on 17 Nov 2023
Hello,Thank you for sharing your feedback.We are happy to know that you enjoyed your time with us.Warm regards,

4/10 Poor

Gnanashree

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from Front desk clerk on 1 Nov 2023
Hello Gnanashree,Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re sorry your experience didn’t match your expectations.

8/10 Good

Oluwatoyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Front Desk Staff on 30 Oct 2023
Hello Olawatoyin, thank you for your review of our service and facilities of the hostel, we hope you have a safe trip, regards, Cambie Hostel Downtown.

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Hostel is located above a bar with live music playing quite late. Other than that place is good for its money
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 30 Oct 2023
Hello Vladimir, we are proud to mention about our bar downstair, Malone's, which is a well-know place in the city for meeting with friend and live music or karaoke nights, we know that can be noisy for some guests sleep, so we provide for free earplugs at the Front Desk, which is open 24 hours, and also when possible, locate you in a room further from the bar, more likely to be possible during low occupancy. Thank you for your review, warm regards.

10/10 Excellent

Will

Good for what I wanted. Left me alone and I partied all night
Stayed 1 night in Oct 2023
Response from Front Desk on 24 Oct 2023
Hello Will,We appreciate your comments, we hope to see you again soon!Cheers!

8/10 Good

Kari

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Location was GREAT! In between the Waterfront and Granville stations, it was easy to get places via SkyTram or bus or walk to Gastown neighborhood or Vancouver Playhouse. I had a single room which was maybe 7x10 feet. There were two stools but no table. Bathrooms were clean. I didn't use the kitchen or living room areas. It is on top of a bar with live music and you car hear sirens from the streets below, so bring ear plugs. Other travelers were respectful. I would stay here again the next time I'm in Vancouver.
Stayed 3 nights in Oct 2023
Response from Front Desk on 23 Oct 2023
Hi Kari!Thanks for the feedback, I'm really glad you liked our location and that you enjoyed your stay at The Cambie Hostel.We hope to see you again soon.Cheers!

4/10 Poor

leanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very noisy. If not from the bar then from the building itself. It’s a very old building which has a lot of character but the old hard wood floors and the paper thin walls let’s you hear everything, The bed was very uncomfortable as well. Not much sleep was had
Stayed 3 nights in Oct 2023
Response from Frontdesk on 14 Oct 2023
Thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Frontdesk on 14 Oct 2023
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Collins

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very friendly and welcoming. The rooms however looked old and needs renovation.
Stayed 9 nights in Sep 2023
Response from The Cambie Hostel on 8 Oct 2023
Hello Collins,We really appreciate your feedback.We are so happy to know that our staff was amazing during your stay! We work hard to give you the best experience.About the rooms, we are in a heritage building, and even though we would love to renovate all, we are improving step by step and also with certain limitations because of the beautiful building that we have.But no worries, we did the renovations for the kitchen, common area and also toilets and showers at the beginning of the year, so we will keep doing it!!!!

10/10 Excellent

Erin

Stayed 2 nights in Sep 2023
Response from Front Desk Staff on 7 Oct 2023
Hi there Erin, Thank you very much for your valuable feedback, we are very happy that you really enjoyed your stay at The Cambie Downtown Hostel, and we hope to see you again in the future, safe travels!

2/10 Terrible

Jeffery

Stayed 3 nights in Sep 2023
Response from Front Desk Staff on 7 Oct 2023
Hi Jeffery, thank you for your feedback, we are sorry for not meeting your expectations, we would appreciate some comments of improvement areas so we we can do it better next time, Kind regards.

8/10 Good

Andrea

Liked: Staff & service, property conditions & facilities
Close to pier
Stayed 1 night in Sep 2023
Response from Front Desk Staff on 27 Sept 2023
Hi Andrea! Thank you for sharing your feedback, we are glad you liked the location of our hostel, Safe travels.

8/10 Good

TONG SHUK CHING

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good choice
Stayed 2 nights in Sep 2023
Response from The Cambie Hostel on 23 Sept 2023
Hey!!!Thanks for your feedback!We are so happy to hear that you enjoyed your stay!Cheers!!!!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Frontdesk on 15 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service
Location was perfect. Short walk to/ from Sky train. I disliked our room location. It was across from kitchen and had very loud outside fan noise from another building, never quiet.
Stayed 1 night in Sep 2023
Response from Daniel O. Front Desk on 12 Sept 2023
Hello Brad, We really appreciate your comments, We know the outside fan could be annoying sometimes during the day, but in that case, we can borrow you a fan at the Front Desk in order to keep your window closed. Cheers!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great downtown hostel with only two to a room. It’s not the quietest place given the location and old building but it’s the nicest of the hostels I’ve stayed in in Vancouver.
Stayed 1 night in Sep 2023
Response from Alvin on 6 Sept 2023
thank you James. hope to see you again. take care

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice inexpensive property, located right where we wanted to be. The staff was friendly and helpfu.
Stayed 1 night in Sep 2023
Response from Front Desk Staff on 4 Sept 2023
Hello Michael,Thank you for your comments, we hope to see you again soon!Cheers!