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Reviews of Emperor Resort & Spa

4 out of 5
Emperor Resort & Spa
320/2, Small Vagator Beach Road, Anjuna, Bardez, Vagator, Goa

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 4 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

MARIO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap
Beautiful rooms but poor service standards. The man at reception was very unprofessional. Had to ask for towels. The carpet inside the room was very dirty. Cheap and unhygienic breakfast.dirty water in the swimming pool.
Stayed 1 night in Apr 2023

8/10 Good

DIGVIJAY

Stayed 4 nights in Mar 2021

8/10 Good

pavan

Travelled with group
Liked: Property conditions & facilities, room comfort
Roomy n cosy
It's a good place to stay with friends n family as well.
Stayed 1 night in Mar 2021

10/10 Excellent

Keshav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!!!
I stayed in the resort for 9 days. The stay was excellent. Staff was really kind and work for us tirelessly. Resort's location is also conveniently situated for exploring all places.
Stayed 8 nights in Dec 2020
Response from Team. on 26 Dec 2020
Dear Guest, thank you for choosing to stay at Emperor Resort & Spa and we are delighted to know that you had a memorable stay with us. It is indeed gratifying to receive such encouraging comments and to know that our services and facilities were to your satisfaction. Your feedback motivates us to ensure that we continue to deliver a true "Emperor experience" to every guest visiting our resort. Thank you once again and we look forward to the opportunity of welcoming you back. Warm regards, team@Emperor Resort & Spa

8/10 Good

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Comfortable
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Deceiving photo of property & pay later option
The photographs of the hotel are deceiving as the property is made to look much larger that it actually is, especially the swimming pool. Upon arriving there we were quite disappointed for the following reasons: 1. The pool was kid size 2. The tea served at the restaurant was a dip dip sachet which is unheard of as its typically only provided that in the room as a complimentary thing with the coffee/tea maker. My friends who drink tea in the morning like most Indians were quite upset about the same. 3. For breakfast the spread wasn’t great, just few basic limited items 4. The rooms were smaller than what I saw online upon booking Apparently we found out from someone that the original property is divided in two parts by two brothers who no longer speak with each other, therefore the space is limited. Also, I had selected the Pay later at the hotel option but we were made to pay them before our arrival which was odd and inconvenient while I was out and about traveling elsewhere. The hotel almost canceled our vacation when I was unable to pay them in advance which was different from what I had marked when booking the property as hotels.com had provided me the option which was meaningless, so experienced a ton of inconvenience. Finally had a friend from India make the payment as it was hard for us to find another place last minute. Hotels.com should not share the option to customers to the Pay Later at the property if the hotel is not in agreement with their policies.
Stayed 2 nights in Jan 2020

8/10 Good

Mike, New Orleans

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within a short walk of everything, friendly and helpful staff.
Stayed 2 nights in Dec 2019