Search Hotels in Vacation Village, Clermont

"Extremely long waits for checkin. Checkin process is super slow. Saw long lines on all days. Count an hour for checkin."

"Our tub didn't drain plus water beside our tub when we're done A lot the workers didn't speak English which makes it hard for communication The resort got hacked and no apologies or warnings "

"Room spacious and clean, friendly staff and stable wifi"

"Not worth staying if any chances of issues with weather. Rooms are old and not updated. Not worth it."

"Another old tired “resort”. Perfect “resort” for families and older people on a very tight budget. If you can afford better, choose better. "

"The property overall was fun for all ages. There were several pools, lazy river and water park. The resort offers a dining hall. My family dined at The Valencia located on the lower level. My husband and I had food poisoning as a result of eating there. When I informed the front desk staff, they did not act as if they were too concerned initially. I had to contact them again to speak to food safety department. A gentleman ended up coming to our room to take notes of what occurred. We lost time during our vacation that we cannot get back due to being bound to the room from sickness. I would say if you go be leary of the onsite restaurants."

"The grounds were clean, the staff was great, the pools were very nice. The rooms could definitely use updating and if I may suggest one additional amenity, an indoor gym would be an upgrade. Overall though, very nice hotel. Would definitely visit again. "

"The property has terrible customer service. Made us valet park at another resort as there was no valet or self parking spots left when we arrived at 1 am. Made us walk in the dark with our luggage for a half mile to check in. Did not offer any service recovery at all and had to walk in the dark at 6 am when leaving to get the car. Staff are under trained and apparently not empowered to provide service recovery for mishaps like that. Unbelievably disappointing for a supposed Disney property. "

"Mostly clean room. Only 1 elevator working and it stops on every floor on the way up or down"