Search Spa Hotels in Utoro

"The staff of the hotel was more than perfect: we arrived in an awful rainstorm, and they sent us a shuttle, so we didn’t have to go up to the entrance. In another event, someone at the lobby helped me navigate a Japanese only website to get a reservation for a bus service. The hotel is on a hill, and the upwards road is around 20 minutes from the bus central. It’s much - much! - easier if you have a car. It can be grueling if you have big bags or if you spent the day hiking. The hotel itself...

"Excellent food served ."

"Great sunset view and excellent dinner and breakfast buffets. "

"Very friendly staff - nice dinner and breakfast"

"Lovely hotel, very comfortable and well equiped but there is no restaurant on site and also very few open in the town at night during the period we stayed so you need to bring your own food"

"ホテルは清潔で食事も良いです。しかしホテルの外で車を誘導するスタッフの奈良さん(スキンヘッド)の対応は高圧的、且つ、威圧的で最悪でした。ホテルの近くにスーパーマーケットがあるか聞いたのですが、知床に初めて来た客に対して、「そこにT字路があるじゃないですか」といきなり言われても、通って来ていないし知床は初めて来たし分からない旨を伝えると突然に大声で怒鳴りつけるようにイライラしながら早口でまくし立てられました。そんな言い方はしないでくれという趣旨のことを言いましたが、それに対してお詫びもせず、最後まで高圧的で、威張り散らされました。部屋も食事も素晴らしかったのですが、一人のスタッフの対応の悪さで非常に残念なホテルになりました。"

"トイレ付きのお部屋に宿泊しました。 とても清潔感があり快適に過ごせました。 お料理も源泉掛け流し温泉もサイコーでした。 お部屋の掃除が必要な場合は、外出時に一言お伝えしたほうが良いと思います。"

"This hotel was amazing! It exceeded all expectations. We arrived around 5:30pm and had dinner prepared for us at 6pm, which was a delicious mix of fresh sashimi and tempura. We were then able to book the private outdoor onsen which was truly wonderful and luxurious under the stars. Our hosts were warm, friendly and professional and clearly passionate about delivering an exceptional stay for all their guests. The location itself was spectacular! The hotel looked out onto the ocean and we had an...