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"Good location and helpful staff, interesting historical ryokan "

"Overall an excellent onsen hotel. Spacious room and well-appointed onsen."

"Excellent traditional experience, onsen is great and the traditional food sets (both breakfast and dinner) are very nice. Only problems I had overall were maintaince going on during my stay (landscaping and some light building work), and some parts of the building are showing their age (especially in the onsen and lobby areas). Bonus note, some of the hole in the wall restaurants nearby are excellent and the rual area nearby is great for a break from the big cities (it has that fresh air countryside feel)."

"The Hamilton is a unique fusion of British Stately Home turned Inn, and Japanese hot spring spa. It sits on the steep side of a hill, making the entry challenging for those with mobility limitations. Once inside, however, the building is fitted with ramps and an elevator. Staff are alert for arrivals, come to the parking lot to help position the car and bring your luggage inside. Check-in takes place seated in elegant chairs in the parlour, with a choice of juice or sparkling wine to refresh you from your journey. The staff takes the necessary information and explains the options before escorting you to your room while carrying your bags. Everything in the hotel is retro style, including the plumbing (except the modern elevator). Rooms are spacious with large comfortable beds and a generous sofa. The only complaint I had was the height of the beds, which were actually much lower than normal, making it a little difficult to get up if (like me) you're over a certain age. Breakfast was included in the room charge. Rather than the usual hotel buffet, this is a sit-down affair in a spacious room reminiscent of an English college refectory. It features several removes, including fruit, yoghurt, soup, eggs, meats, fish, and breads. It could easily be mistaken for an English manorial guest house, except that everything is in Japanese, with optional yukata for one's appearance in the dining hall. (Due to health issues, we did not visit the hot springs, of which there are two.)"

"There familymart just below the hotel until 10.30pm. The breakfast was good, hot spring is recommend "

"Room was clean, comfortable, and quiet - all making for a great stay!"

"Very enjoyable stay, great food and modern rooms"

"The ceramic bathtub was very comfortable!"

"I’ve got a very serious burn injury during my stay at this hotel while using the private hot spring facility provided. And unfortunately none of the staff appeared to understand English well enough to handle the situation."