Outdoor pool, free pool cabanas, pool umbrellas
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Reviews of Karma Kandara

5 out of 5
Karma Kandara
Jalan Villa Kandara, Banjar Wijaya kusuma, Ungasan, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 75 reviews" "
Rating 8 - Good. 23 out of 75 reviews" "
Rating 6 - Okay. 11 out of 75 reviews" "
Rating 4 - Poor. 6 out of 75 reviews" "
Rating 2 - Terrible. 5 out of 75 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Manika

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We went on a girls trip, great villa size and pool! Breakfast could be better but overall good exp!
Stayed 2 nights in Aug 2023

8/10 Good

Neeraj

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 7 nights in Jan 2023
Response from Shaun on 14 Feb 2023
Dear Neeraj, Thank you for your review and we do appreciate the time taken to share with us.We do hope that you will give us the opportunity to be able to have you explore Karma Kandara soon. We thank you once again for the feedback shared on property as we continuously work towards improving our services for our guests.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from SM on 10 Oct 2019
Dear Traveler, Thank you for taking your valuable time to share your thought with us and we are delighted to read that you enjoyed your recent visit, as guest satisfaction is at the heart of the Karma experience. Thank you again for choosing Karma Kandara as your holiday destination of choice in Bali, and we do look forward to welcoming you back for another memorable getaway in the near future. Best Regards, Sebastien Marteau

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from SM on 10 Oct 2019
Dear Guest, Thank you for share your great rating experience during your stay with us and we do look forward to serving you again soon. Best Regards, Sebastien Marteau

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Sebastien on 27 Aug 2019
Dear Guest, Thank you for your recent stay with us and we are pleased to know that you enjoy your holiday with us. We do look forward to welcoming you back in the near future Best Regards, Sebastien Marteau

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was amazing perfect condition! Perfect size for all my family members
Stayed 4 nights in Jun 2019
Response from Sebastien on 3 Jul 2019
Dear Happy Guest, Thank you in advance for taking the time to share a little good Karma with us and we are delighted to read that you enjoyed your recent visit, as guest satisfaction is at the heart of the Karma experience. We do look forward to welcoming you back in the near future Best Regards, Sebastien Marteau

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Bad service at counter staff, no helpful at all. Last day need ycarry our luggage ourself
Stayed 3 nights in Jun 2019
Response from Lily on 17 Jun 2019
Dear Guest, First of all, on behalf of our team at Karma Kandara, we would like to thank you for having chosen our resort as your stay destination. I would like to thank you for bringing the service issue at the front desk to my attention for which I deeply apology, allow me together with my department concern to look at these areas for further improvement. I am sure you will be immersed in our bespoke service for your next visit and return home with fulfilling memories and an indelible experience Once again, my appreciation for sharing your constructive feedback and please do give us another chance to welcome you back in the future. With best regards, Sebastien Marteau

10/10 Excellent

billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best beach
The best beach
Stayed 2 nights in Dec 2018
Response from Sebastien on 26 Jan 2019
HI Billy, Thank you for your review and we are glad to know that you enjoy the Karma Beach. We do look forward to see you back soon Best Regards, Sebastien Marteau

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Lily on 16 Nov 2018
Dear Guest, Thank you fro your recent stay and we are pleased to know that you had an enjoyable time with us. On behalf of the team, we are looking forward to welcome you back in the resort in the near future Best Regards, Sebastien Marteau

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The villa was lovely, great location and great staff.
Stayed 6 nights in Oct 2018
Response from Sebastien on 20 Oct 2018
Dear Guest, Thank you very much for outlining your experiences on your recent stay at Karma Kandara. We really appreciate your review, and we are glad to hear that you were delighted by the villa and its atmosphere, as well as the services from our team. Again, thank you for recommending us and we do look forward to welcoming you back soon Best Regards, Sebastien Marteau

10/10 Excellent

Tan Duy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Sebastien on 15 Oct 2018
Dear Tan Duy, Thank you for rating us. We are pleased to know that you enjoy your time with us. We do hope to see you again in your next holiday Best Regards, Sebastien Marteau

6/10 Okay

Hei Yuet Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice appearance with mediocre service quality
My experience at Karma Kandara certainly didnt meet my expectations of a luxury resort. Although the design of the resort if beautiful, the staff’s awaremess of certain industry standard service quality is weak, e.g. when we called them for a buggy, they somply told us to wait for 15min wothout giving a reason, AND, when we waited waited and called and waited, a buggy finally appeared but the driver told us we were not his assigned guests... Also, as we were traveling with a young baby, we requested for a late checkout. While the staff promised us to check with his supervisor and get back the next day, he never did (we ended up calling the front desk to chase and had to explain our situation to another staff all over again). The same issue happened with our booking of in villa bbq. Toothbrush was missing when we checked in. Also, check in was a bit chaotic as rhe front desk was small and guests weren't told who was first or how long they would have to wait for their room. Staff at the beach was friendly though.
Stayed 3 nights in Oct 2018
Response from Sebastien on 8 Oct 2018
Dear Hel Yuet Susan, Firstly, thank you for trusting Karma Kandara with your recent holiday in paradise. We appreciate the time you spent documenting your feedback as we view every review as an opportunity to continue improving upon our commitment to providing every guest with the iconic Karma experience. It is disappointing to learn that our buggy and front desk service did not live up to your expectations, and for this I do offer a heartfelt apology. Please know that I have shared your review with the related department to ensure that your complaints have been thoroughly addressed. Again, thank you for your support and we do hope you’ll give us another opportunity to deliver some good karma during your next holiday, Best Regards, Sebastien Marteau

8/10 Good

Verified traveller

Undoubtedly an amazing beach and beautiful resort. Villa was a little run down and my friend got badly bitten by bed bugs on the last night. When we told them, they just apologised and stared at us. They ran out of most items on the menu at the beach club, the day after an event. Just not what you'd expect at a 5 star resort. For the amount you pay service could be much better overall.
Stayed 3 nights in Sep 2018
Response from Sebastien Marteau on 2 Oct 2018
Dear Traveler, Thank you for choosing Karma Kandara as your holiday destination of choice in Bali. We are delighted to learn that you enjoyed our beach side and the resort ambience, as guest satisfaction is at the heart of the Karma experience. However,It is disappointing to learn that our service did not live up to your expectations, and for this I do offer a heartfelt apology. Please know that I have shared your review with the related department to ensure that your complaints have been thoroughly addressed. Again, thank you for your support and we do hope to welcome you back during your next holiday for a more seamless Karma experience. Best Regards, Sebastien Marteau

8/10 Good

Verified traveller

Liked: Room comfort
Not allowed to bring your own food and drinks
Resort with all villas and not much shared facilities beside a very small restaurant and spa. Spa rooms are nice with ocean villa, same with restaurant. They were not allowing you to bring your own food & drinks from outside (i.e our duty free alcohol bought from airport were "detained" at the check-in counter -- pretty ridiculous). The view is nice, the villa can use better upkeep, there is a small ants problem in the master bathroom. Service is good, but the check out experience is slow.
Stayed 2 nights in Jun 2018
Response from Sebastien Marteau on 18 Jun 2018
Dear Guest, Thank you for your recent stay with us. We appreciate the time you spent documenting your constructive feedback mentioned on you review as we view every review as an opportunity to continue improving our commitment. Please know that I have shared your review to ensure that your feedback have been thoroughly addressed. Thank you for choosing Karma Kandara as your holiday getaway of choice, and we certainly do hope to welcome you back in the near future for a more seamless holiday escape. Best Regards, Sebastien Marteau

6/10 Okay

Benjamin

Liked: Staff & service
Family Vacation
This is my second stay in 6 months. Very disappointed that I was not informed prior that the beach tram is under maintenance and upgrading works and beach accessibility is totally inconvenient and unfriendly. One of the plus point is the private beach access, without which it takes away the unique feature of Karma Kandara. I would not have booked if I had known I can’t access the beach conveniently. In addition, I thought the villa is a little run down, with the toilet systems not functioning properly and falling apart. Another feedback is that the restaurant should serve some bar bites/snack food.
Stayed 2 nights in Jun 2018
Response from Sebastien Marteau on 18 Jun 2018
Dear Benjamin, Thank you for keep coming back to Karma Kandara and we appreciate the time you spent documenting your feedback as we view every review as an opportunity to continue improving our commitment. The closest of the hill tram, was an immediate action that we need to take due to the urgently of the high maintenance needed in point of we take seriously the guest safety and convenience during the guest stay. We really apologize for this unexpected inconvenience caused. Other than that, thank you for your constructive feedback on the villa and restaurant. Please know that I have shared your review with the related department to ensure that your complaints have been thoroughly addressed. We do hope you’ll give us another opportunity to deliver some good karma in the near future Best Regards, Sebastien Marteau

8/10 Good

Caitlyn, Melbourne, Australia

Liked: Cleanliness, staff & service, room comfort
Beautiful villa on top of a cliff
We chose to stay at karma Kandara for part of our honeymoon. It was such a beautiful location for a relaxing holiday. Staff were fantastic and food was great. Our biggest struggle was how much you had to rely on using the buggy’s to get anywhere. We couldn’t even get to reception or the main restaurant without using them and in busy times you could be left waiting in the heat for 40minutes for them to come pick you up. Overall perfect for a few nights stay but no longer.
Stayed 4 nights in Mar 2018
Response from Sebastien on 5 Apr 2018
Dear Caitlyn, Greetings from Karma Kandara, Congratulation on your honeymoon and thank you for having chosen our resort as your honeymoon destination. We are very happy to hear that you were delighted by the resort location, food at the restaurant and services by our team. And we appreciate your feedback on the buggy service which we deeply regret and allow me together with my department concern to look at these areas for further improvemen. Once again, my appreciation for sharing your constructive feedback and we do look forward to welcome you back in the near future Best Regards, Sebastien Marteau

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & Amazing Experience
The property is located at the south most tip of Bali. It is on a cliff and has an elevator to go down to the beach. Beach itself is clean & good. There is also a restaurant just on the beach which serves some amazing food. The property is large and has carts to move around but not that many hence always plan to step out of your villa. Villas are awesome and well kept. Though the kitchen in villas could be more equipped with basic stuff like tea, coffee, salt pepper, sugar, etc. Breakfast definitely needs improvement. Resort gives a choice of American/European/Continental breakfast. Instead they should have a buffet spread. The property although is located beautifully...it is isolated and there is lack of transport available.
Stayed 6 nights in Jan 2018
Response from Sebastien Marteau on 14 Feb 2018
Dear Vineet, Greetings from Karma Kandara, Thank you foe taking your valuable time to share your feedback in this community. We are very happy to hear that you were delighted by the facilities and the food atour beach restaurant. Other than that, we thank you for the valuable feedback in regard of the breakfast. Please rest assured that I have shared your valuable feedback with the team. We all are looking forward to welcoming you back in the near future. Best Regards, Sebastien Marteau

6/10 Okay

Adrian, Malaysia

Liked: Staff & service
Beautiful beach
Overall was a pleasant stay at Karma Resort. The staff there were helpful and very attentive. My wife and I enjoyed our stay and would recommend it to our friends and family.
Stayed 3 nights in Jan 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

4/10 Poor

Maxine, Australia

Liked: Staff & service
Disliked: Room comfort
Lack of consistency.
Honest feedback. This property needs a good overhaul with quality control. The matresses are rock solid no comfort. Staff put a quilt and an additional protector. Food and beverage overpriced and inconsistent quality. Beware you will have to buy water at all their restaurants. Great location but will need a vehicle to get to nearest village / shop. Beach superb remote from property on the hill but has a condolo to shuttle 4 people at a time. Staff friendliness excellent.
Stayed 7 nights in Dec 2017
Response from Sebastien Marteau on 14 Feb 2018
Dear Maxine, We appreciate the time you spent documenting your feedback, and thank you for bringing the mattresses issue and the inconsistent food quality to my attention for which I deeply regret. Allow me together with my department concern to look at these areas for further improvement. Once again, on behalf of the entire team I very much look forward to your return for a more luxurious stay. Best Regards, Sebastien Marteau

8/10 Good

jason , leichardt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel
The resort is lovely, the restaurant is a bit over priced and not of value (paying Sydney prices for small servings and little selection). The property is still beautiful but starting to age. Overall had a good time and lovely will visit again.
Stayed 3 nights in Oct 2017

6/10 Okay

Michel

Liked: Cleanliness
Disliked: Staff & service
Too expensive for a very much average quality
The beach is great. The view from the cliff is amazing. Unfortunately, when you compare the level of the staff (below average), the quality of the food (very average, lack of taste), the spa (below average quality of massage) and the service in general it is well below what you will find in Seminyak for example. As a conclusion, the stay at Karma Kandara is way overpriced for what you get. We actually only enjoyed the amazing beach, which btw you can visit and spend the day at without having to pay 500 USD/NIGHT. Finally, when you book an ocean view villa like we did you do actually get only a partial view villa ! the type of these villas is misleading for customers...
Stayed 2 nights in Oct 2017
Response from Sebastien Marteau on 28 Jul 2018
Dear Michel, Greetings from Karma Kandara, Thank you for choosing Karma Kandara as your holiday destination of choice in Bali, However I regret to learn that not every experience lived up to your expectation, except the beach. Please know that we take these matters very seriously and that your issues has already been addressed with the related department to ensure this doesn’t happen again in the future. Again, thank you for your support and we do hope to welcome you back during your next holiday for a more seamless Karma experience. Best Regards, Sebastien Marteau

10/10 Excellent

michelle, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything was just wonderful the staff were great.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The resort is very nice with awesome view. However the check in was slow; checked in almost 40mins after registerattion. The housekeeping was very inefficient, had to call four times for bath towels.
Stayed 1 night in Aug 2017

8/10 Good

Lee Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing, nice beach, nice view from Di Mare restaurant. Resort is a bit secluded and lack of activities. Would be good if activities like yoga, sauna are free to enjoy.
Response from General Manager on 21 Nov 2016
Dear Sir or Madam, Thank you for choosing Karma Kandara as your holiday destination of choice in Bali. We are more than happy to learn that you enjoyed our services and facilities. Thank you for your feedback and please allow me to address your concern, we have some activities in our beach club for our guest who would like to do beach activities in our resort and also we have program with different theme each day, for yoga is also available on-site with advance reservation. Please do not hesitate to contact our Front Office staff or private concierge for any kind information you need as would delighted to assist you at any time. Again, thank you and we do look forward to welcoming you back again with another great experience awaits you in resort. Best regards, Sebastien Marteau

8/10 Good

Carol, Spain

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice hotel right by the beach
The hotel is amazing, the beach , the food at the restaurant, etc. The staff however, despite being very friendly, they are just SO slow, it ruins a big part of the experience.
Response from Sebastien Marteau on 21 Oct 2016
Dear Carol, Thank you for choosing Karma Kandara as your holiday destination of choice in Bali. We are delighted to read that you enjoyed your recent visit, as guest satisfaction is at the heart of the Karma experience. However, I am disappointed to learn about the less-than-stellar you encountered. Our team is professionally trained to deliver five-star service at all times, and please be certain that I will promptly share your review with the related department to address the issue in the manner that it deserves. Again, thank you and we do hope to welcome you back during your next holiday for a more seamless Karma experience. Best regards,

4/10 Poor

Ben, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wonderful location terrible service
The villas themselves are very nice and the beach is fantastic. We were lucky enough to get an upgrade to a 3 bedroom villa. The beach is great and the views from the restaurant were magnificent. The stay there was completely ruined by an extraordinary amount of oversight and mistakes in service from the staff including continual mistakes to our room service orders including sending our food to the wrong room. Missing items at the restaurants. The attention to detail also lacked with no bath mats in the room, lack of pool towels and no pool fence or high chairs in the room on arrival as requested.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KarmaKandara
We really enjoyed our stay at Karma Kandara. The room was clean and the service was good. The best part about the resort is the location. It has the perfect location at the cliff, overlooking ungasan beach from the top. It also has lift to get down to the beach, unlike other hotels that usually only provides hundreds of stairs to get down to the beach. Definitely we'll be back to this resort and recommend it to anyone looking for a leisure stay at Bali.
Dear Anonymous, Thank you for share your great experience during your stay with us, I am happy to learn that you enjoyed the villa, services and the facilities in the resort. We thank you for your recommendation and hope to welcome you back again with another great experience awaits you soon. Warm regards, Sebastien Marteau General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, poorly run
1. The hotel sent me a few emails about our estimated time of arrival, so I responded a day before our arrival, telling them that we would arrive around noon. I also asked to make a spa & dinner reservations but I did not hear back from them. When we got to the hotel, we had to wait forever to check in... and the receptionist told us our room wasn't ready yet. We told him we sent the hotel an email and he said "Yes, I just read it an hour ago and I didn't think you would be arriving until late afternoon." First, I sent that email one day before. Second, I said "around noon"... He didn't even mention about our spa & dinner. 2. Villa was spacious with cheap furnitures. There were monkeys on our roof at night so we couldn't sleep in our master bedroom. The pool in our villa was dirty- the water was almost green, and there were poop by the pool side. 3. The restaurant staff barely spoke English. She didn't even understand "allergy." I told her "no onions, because allergy" and she said "okay onions on the side." So I told her again "allergy. NO onions." and she said "allergy?" with an empty look... 4. There was a bikini foam party at the beach. We wanted to relax by the beach but it was like a college party! No elegance of a five star hotel. 5. Check out was a disaster. A day before our check-out, we requested a hotel car to take us to the airport the next morning. We specifically said no taxi. But of course they arranged a taxi. No apology from the receptionist.
Response from Karma Kandara Management on 3 May 2016
Dear Anonymous, Feedback is crucial to the growth of a business. With your provided feedback about your very unpleasant stay will be good for us to address some serious concerns we have as Management. Firstly, I’d like to apologize for your stay at Karma Kandara as we weren’t able to fully satisfy your needs. Furthermore, we weren’t able to sort out the issues whilst you were with us, which really helps with on the spot corrections and improvements. None the less, we will definitely be talking with the managers of the departments concerned about the behavior and attentiveness of our staff and guest requests. I do appreciate you sending through your estimated time of arrival to the resort. Although we were arriving at noon, usually our check-ins happen at 2pm. We do try out best to accommodate early arrivals and I apologize we couldn’t make this happen for you. Again, thank you for taking the time to let us know about our service and should you wish to contact me directly, I would really appreciate it. Warm regards, Geoff Drake Rooms Division Manager

10/10 Excellent

Damian, Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karma K for a short birthday trip
Few days away for my birthday with the family (wife and 2 young boys) was made that much better by excellent customer service. My eldest has an eating disorder and we are not the easiest of families to accommodate when travelling but the staff were excellent and didn't make us feel like anything was too much trouble. The villa facilities were fantastic as was the beach club and kids club. The setting is amazing from the restaurant views to the chilled out mood and white sand at the beach club. Highly recommended and we could go back as soon as possible. PS the buggy rides are also especially exciting.
Response from Karma Kandara Management on 3 May 2016
Hi Damian, It was lovely to be able to facilitate you and your amazing family during your stay at Karma Kandara. We’re thrilled to know your stay with us was excellent and the kids loved it. We do look forward to your return and we wish you a very Happy Birthday, again. Best wishes, Geoff Drake Rooms Division Manager

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Not worth for this price point
The reception area is quite small and understaffing. The service is not up to standard, e.g. not filling up the toiletry and bottle water without several requests. We were renting for a villa for six persons but the private pool is too small to swim, may approx. 12 meters only.
Hi Anonymous, Were sorry to hear your stay at Karma Kandara was less than satisfactory. Since your stay, we’ve taken steps to increase our services offered from out housekeeping department. Thank you to bring this to our attention. Thank you again for your review and we wish you safe travels. Best regards, Geoff Drake Rooms Division Manager

10/10 Excellent

john oh, seoul korea

Liked: Staff & service, room comfort
excellent, beautiful beach
fantastic and beautiful beach ever I never seen before. but there are no shop and store nearby resort

10/10 Excellent

Guillermo, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karma Kandara Stay
The experience was the most beautiful and joyful of my entire life. Definetely filled the expectations and every penny is worth it. As soon as we arrived the concierge received us with a delicious drink and telling us the good news that we had an upgrade in our villa. The staff did the imposible to set us up with a romantic dinner at the beach. Room service excellent. NO COMPLAINS AT ALL
Response from Grant Raubenheimer on 23 Apr 2015
Thank you so much for your very complimentary review and I am delighted to read that the resort and your stay met all of your expectations. We certainly look forward to welcoming you back soon Regards Grant

8/10 Good

Mel, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! If your looking for an awesome view it's a great place. The beach is a little rough and small for beach lovers. Food is excellent but only two places to pick from. But $$$
Response from Grant Raubenheimer on 23 Apr 2015
My sincere thanks for taking the time to post a review following your visit to Karma Kandara. We have to agree the view from the resort down onto the beach has to be seen to be believed and we get comments daily about " this must be what paradise is like" We look forward to welcoming you back soon. Kind regards Grant

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
This hotel awarded for luxury villa. And little bit expensive for Indonesia around usd 870/night. Last minute booking, they couldn't ready for this case. In Expedia still available but when arrived hotel it's full. I've paid all. Then I had to wait more than 2 hours without any compliment. They said I would get free upgrade. But what I get is rubbish room. There were no baths up in each bedroom. No tv in each bedroom. uncomfortable stay. Worst bed and room decoration. The staff was not helpful when we waited for 2 hours more.

10/10 Excellent

Kirsten, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Service: Professional, Good, Respectful; Cleanliness: Pleasant;

10/10 Excellent

anwar, an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We enjoyed to the max, everything is more than excellent. For sure I will come back again. But for anyone who wants to go to the city it is better to stay in kuta. This hotel is just to enjoy with your partner on the cliff and on the beach. It is really amazing.

10/10 Excellent

JOSE LUIS, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good with potential to be exceptional...
Karma Kandara is one of those iconic hotels in Bali. Its pool and beach have been featured in countless publications. The compound is truly impressive, the villas are gorgeous and very spacious. The setting is truly its strongest asset. Service was top notch. I found it a bit disappointing that breakfast included is only continental, no eggs or other items. Gym is also too small and too dated for this property. Some areas in the villas are looking a bit tired but nothing too serious. Absolutely recommended if manage to get a special rate.

8/10 Good

mm

Liked: Property conditions & facilities, room comfort

10/10 Excellent

Sara, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great relaxation
Great spot to relax and do nothing. Beach was lovely, service was great.

4/10 Poor

susan, hong kong

Disliked: Staff & service, property conditions & facilities
Nice beach club but terrible service
Stayed 5 days in a 4-bedroom villa: - Although it is a 4-bedroom villa, there are only 3 bathrooms. The house keeper only gave us 6 sets of towel and 6 bottles of water. It turned out in the hotel system the villa is only a 3-bedroom one and I felt being cheated. - No hot water in one of the bathroom. Took technician 2 visits to get problem fixed - Air con of 2 bedrooms broke down on 2nd night. Luckily technicians fixed it. - Every time when you want to arrange sth with reception (e.g. Car for the next day), you have to repeat it at least twice in order to get it done because there is no communication between staff or they just simply forget your request. - Staff are not good in English so it takes a lot of effort to explain what you need. Rooms in general are big and spacious, but can be cleaned more thoroughly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
The hotel is fantastic with private pool. Overlooking the ocean. Breakfast is good. But the property is little far away from the city centre.

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach
Very nice and comfortable. Good breakfast. Beautiful view. Beautiful sunset and clean beach

6/10 Okay

Ta su

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

cafedelmar

Liked: Cleanliness, staff & service
Stunning seaviews
The seaviews at karman kandara is stunning,during the stay,i also checked the neighbout hotl SEMARA,and Banyatree,I prefer Karma Kandara more,the beach is well maintained and the amenities is quite good,and the SPA there is amazing, while the breakfast is not so good,since it's a la carte breakfast,i can only choose either bread or fried rice or fried eggs,i cannot choose both of them,and if i choose fruit,than i cannot choose yogurt,the jusice is same as well, it is really weird for such luxury hotel costs 600USD to having such bad breakfast experience,while the breakfast is really fantanstic at W seminyak same in BALI,it is buffet and a la carte together,i think KARMA KANDARA should learn learn about others,since breakfast is the beginning of a day,and it matters a lot during holiday,

6/10 Okay

Melia

Liked: Staff & service, property conditions & facilities

10/10 Excellent

DONGGWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from SM on 24 Jan 2020
Dear Donggwan, Thank you for your perfect rating! We would love to welcome you back at Karma Kandara in the near future Best Regards, Sebastien Marteau

4/10 Poor

tony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Décevant
Hôtel très décevant. La vu et la plage sont vraiment magnifique. Cependant, les villas avec vu mer sont ridicules (la mer est ce voit a peine...). Nous avons payé un supplément très honnêreux pour avoir la villa front de mer. Villa magnifique ! Le petit déjeuner inclus est vraiment bon est copieux. Nous sommes très déçus du service où toutes nos demandes ont étaient refusés (donner en chambre, petit déjeuner en chambre, ...). Pour couronner le tout, nous avions pris cette hôtel pour sont accès privé à la plage et le beach club, mais cette accès a été bloqué toute une journée complète interdisant laccés à la plage et de ses activités. Juste honteux pour le prix payé très largement au dessus de la moyenne pour Bali ! Je déconseille
Stayed 2 nights in Aug 2019
Response from SM on 5 Sept 2019
Dear Tony, Thank you very much for taking the time to share your feedback after staying with us at Karma Kandara. It is with great displeasure that I read about your unsatisfactory experience with the villa location and the service while staying at our property. Please know that I have shared your review with the related department to ensure that your complaints have been thoroughly addressed. Again, thank you for your support and we do hope to welcome you back during your next holiday for a more seamless Karma experience. Best Regards, Sebastien Marteau

8/10 Good

Verified traveller

Liked: Amenities
Stayed 2 nights in Aug 2019
Response from Sebastien Marteau on 21 Aug 2019
Dear Guest, Thank you for rating us! We are pleased to know that you enjoy your stay with us and we are looking forward to having you back in the resort soon Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Sebastien Marteau on 18 Jun 2019
Dear Guest, Thank you for your perfect rating ! We would love to have you back in the resort in the near future Best Regards, Sebastien Marteau