I often stay at this hotel and usually have a comfortable experience. However, this time, I have mixed feelings. Most of the front desk staff members are very professional, friendly, and helpful as usual, but there are a few who are not. I would appreciate it if the manager could provide them with further training.
Additionally, I would like to address the cleanliness of the sauna and bathing facilities. They were dirty and even had an unpleasant odor. I hope that the sauna will be clean and well-maintained during my next visit!