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SereS Springs Resort & Spa Singakerta - CHSE Certified

Photo gallery for SereS Springs Resort & Spa Singakerta - CHSE Certified

3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
View from room

Overview of SereS Springs Resort & Spa Singakerta - CHSE Certified

VIP Access

SereS Springs Resort & Spa Singakerta - CHSE Certified

5.0 star property

4.7/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Banjar Jukut Paku Singakerta, Ubud, 80571

Explore the area

  • Popular LocationCandi Tebing Jukut Paku3 min walk
  • Popular LocationUbud Monkey Forest9 min drive
  • Popular LocationUbud Traditional Art Market18 min drive

Room options

About this area

Ubud

Located in Ubud, SereS Springs Resort & Spa Singakerta - CHSE Certified is on the riverwalk. Candi Tebing Jukut Paku and Taman Ayun Temple are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. Travelling with kids? Consider Bali Orchid Garden and Bali Safari and Marine Park. Take the opportunity to explore the area for outdoor excitement like mountain biking.
Visit our Ubud travel guideOpens in a new window
Map

What's nearby

  • Candi Tebing Jukut Paku - 3 min walk
  • Puri Lukisan Museum - 6 min drive
  • Ubud Monkey Forest - 9 min drive
  • Ubud Traditional Art Market - 18 min drive
  • Ubud Palace - 18 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 68 min drive

About this property

SereS Springs Resort & Spa Singakerta - CHSE Certified

5-star luxury hotel by the river
You can look forward to a round-trip airport shuttle, a poolside bar and a terrace at SereS Springs Resort & Spa Singakerta - CHSE Certified. Indulge in reflexology, a body scrub and aromatherapy at SereS Spa Sanctuary, the on-site spa. Enjoy local and international cuisine, garden views, and al fresco dining at the two on-site restaurants. Aerobics classes and yoga classes are offered at the gym; SereS Springs Resort & Spa Singakerta - CHSE Certified also has shopping on site, mini golf and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a lazy river, cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle and an area shuttle
  • Barbecues, concierge services and a lift
  • Guest reviews say good things about the breakfast, pool and helpful staff
Room features
All 80 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Balconies or patios, childcare services and electric kettles

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 5 kilometers

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: IDR 302500 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mulberry Place
  • Bell' Aria
  • Caffe DarSini

Things to do

  • 3 outdoor pools
  • 6 hot tubs
  • Aerobics classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (431 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 302500 per person (approximately)
  • Airport shuttle fee: IDR 495000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

SereS Springs Resort Singakerta Ubud
SereS Springs Resort Singakerta
SereS Springs Singakerta Ubud
SereS Springs Singakerta
SereS Springs Resort Spa Singakerta
SereS Springs Resort Spa Singakerta CHSE Certified
SereS Springs Resort & Spa Singakerta - CHSE Certified Ubud
SereS Springs Resort & Spa Singakerta - CHSE Certified Hotel

Frequently asked questions

Does SereS Springs Resort & Spa Singakerta - CHSE Certified have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7 AM to 9 PM.

How much does it cost to stay at ?

As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at on 6 Dec 2022 start from ₹6,515.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SereS Springs Resort & Spa Singakerta - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at SereS Springs Resort & Spa Singakerta - CHSE Certified?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at SereS Springs Resort & Spa Singakerta - CHSE Certified?

Check-in is from 2 PM - midnight.

What time is check-out at SereS Springs Resort & Spa Singakerta - CHSE Certified?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does SereS Springs Resort & Spa Singakerta - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 495000 per vehicle applies.

Where is SereS Springs Resort & Spa Singakerta - CHSE Certified located?

This family-friendly Ubud hotel is located on the riverwalk, within 2 mi (3 km) of Candi Tebing Jukut Paku and Ubud Monkey Forest. Ubud Traditional Art Market and Tegenungan Waterfall are also within 6 mi (10 km).

SereS Springs Resort & Spa Singakerta - CHSE Certified Reviews

SereS Springs Resort & Spa Singakerta - CHSE Certified Reviews

Overall score and ratings

4.7

Exceptional

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 243 out of 313 reviews" "
" "5 - Excellent 78%
Rating 4 - Good. 49 out of 313 reviews" "
" "4 - Good 16%
Rating 3 - Okay. 13 out of 313 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 5 out of 313 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 3 out of 313 reviews" "
" "1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Prashil
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great service and food
Stayed 7 nights in Oct 2022

5/5 Excellent

Jacque
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved SereS! Landed on this gorgeous property after booking Amatara which was a great disappointment. If you’re looking for a nice, relaxing, peaceful place to enjoy your vacation in Ubud, this would be it. From the staff at each encounter, to the food, to the grounds. Everything was amazing, I’d definitely stay here again!
Stayed 2 nights in Sep 2022

5/5 Excellent

aniket
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were excellent and the view was fantastic. The staffs were very polite and helpful. Good food and easy access to pool.
Stayed 1 night in Sep 2022

4/5 Good

Kery
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They decorated my room with happy birthday design on the bed and brought me cake. They provide a complimentary beverage upon arrival. My Sutera Villa suite was spacious, clean, and private. The environment is very beautiful and surrounded by nature. The food was ok, the breakfast buffet food would be better if it were kept warmer. Room service is offered 24 hours but I also felt like the food could have been warmer upon arrival. I have had better breakfast buffets at other hotels. I had an issue with some little brown specks on the left side of the bed and bed frame appearing everyday. Not sure if it was from an insect or critter or the wood from the bed frame as they explained. I never saw any insect or critters. Each time I mentioned it, they offered to clean the room and even offered me a new room, which I declined because I was comfortable in my villa.
Stayed 3 nights in Sep 2022

5/5 Excellent

Rajeswaran
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Breakfast was wonderful. You should have more selections in dinner menu.
Stayed 4 nights in Aug 2022

1/5 Terrible

agustina
Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
I was not pleased with this hotel. Service was not good. Restaurant was not good and they false advertised that they have a free shuttle to the center. We paid 80k-100k one way drives from there. We had booked this supposedly 4 star hotel for that reason and ended up being the worst selection.
Stayed 3 nights in Aug 2022

5/5 Excellent

Carlo
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the nice quiet surroundings, and the restaurant offered excellent breakfast buffet and evening meals. Not crowded at all.
Stayed 6 nights in Jul 2022

5/5 Excellent

Rachel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities