Located in Ubud, SereS Springs Resort & Spa Singakerta - CHSE Certified is on the riverwalk. Candi Tebing Jukut Paku and Taman Ayun Temple are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. Travelling with kids? Consider Kemenuh Orchid Garden and Bali Orchid Garden. Take the opportunity to explore the area for outdoor excitement like mountain biking.
5-star, family-friendly hotel near Candi Tebing Jukut Paku
2 restaurants, 3 outdoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
SereS Springs Resort & Spa Singakerta - CHSE Certified offers 80 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch Flat-screen televisions come with premium digital channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Ubud hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.
3 outdoor swimming pools and 6 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a lazy river and a fitness centre.
Guests aged under 13 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
SereS Spa Sanctuary has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Languages spoken
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Free valet parking on site
Limited on-site parking
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Free off-site parking; booking required
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle up to 5 km
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–11 AM: IDR 302500 per person
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
Mulberry Place
Bell' Aria
Caffe DarSini
Things to do
3 outdoor pools
6 hot tubs
Aerobics classes
Arcade/games room
Children's pool
Fitness centre
Full-service spa
Mini golf
Playground
Shopping
Yoga classes
Family friendly
3 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's pool
Free area shuttle
Free children's club
In-room childcare (surcharge)
Laundry facilities
Lazy river
Mini golf
Playground
Snack bar/deli
Supervised childcare (surcharge)
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre (431 square feet of space)
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace
Spa
6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Spa open daily
Hot tub
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 500000.0 per night.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for buffet breakfast: IDR 302500 per person (approximately)
Airport shuttle fee: IDR 420000 per vehicle (one way)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility
Guests under 12 years old are not allowed in the spa
SereS Springs Resort & Spa Singakerta - CHSE Certified Hotel
Overall score and ratings
4.7
Exceptional
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The people are very friendly & always willing to help. The property is kept very clean. Breakfast is amazing. I dont have anything bad to say about this place.
Amazing service! The staff was on top of every need. Beautiful space. Great location. Easy to get transportation into Ubud and back. Orbitz photos are a bit deceiving when it comes to the room. Images show the delux rooms. I chose this hotel because of the bath tub and view when I arrived I was so sad to not have a bath tub. The manager was kind enough to upgrade me at no charge the next day. Beautiful yoga space. The Balinese offerring and dance was fun to try. I really enjoyed the pool and natural springs. Amazing views! Best reception service I have yet to experience in my travels. They truly male youbfeel special by remembering your name and offerring warm welcomes each time you walk through the door. Definitely glad I did the Ayuveda and Balinese massage treatments. Beautiful and will hopefully be back for a future retreat.