Good day,Please furnish us with details so we can attend to your issues and respond accordingly.Regards

Good day Jennifer, Thank you for your review. Hope to see you back soon!

Thank you. We are busy with upgrades as we took over a year and half ago. The hotel was built in 1938 so definitely due

Cant see your review

Thank you for the review!

Thank you for the review. Our Management is informed about this and continuous training will be provided.

Good day Janet, Thank you so much for the awesome review! It's great to hear that you have enjoyed your stay with us and that the boys were helpful. It's always so motivating to the staff to get feedback like this from our guests. We are looking forward to host you again as it was an absolute pleasure having you with us. All the best

Thanks for the awesome review Richard!

Thank you so much Alex! So happy to hear you enjoyed it.

Dear Brigitte, Thank you kindly for your review. Please kindly contact us directly so we can address your concerns. Thank you

Thank you for your feedback. We took over 2 months ago from the previouis group who unfortunately let things slips under theirt management. We are aware of the linen situation and already replaced the linen in some of the rooms. We would also like to refurb the whole hotel in the first 2 months but we will only be able to do so in stages. The dinner price was kepr exactly the same as what it was but we actually increased the variety and quality. It is unfortunate that you experienced a less than satidfied stay but we have no doubt that Magoebaskloof Hotel will once again rise to be the pride of the Mountain. All the best.

Thank you for the great review David! WiFi is currently very poor in the rooms and will be upgraded shortly. The reception in the public areas are great however. Hope to see you back soon! Regards, Deon

Dear Valued Guest, Many thanks for staying with us and for the positively great review. We are so pleased that you enjoyed your stay with us and look forward to your future visit. Warmest regards, Magoebaskloof Hotel

Good afternoon, Firslty I would like to say thank you for taking the time to give us feedback of your stay at Magoebaskloof Hotel. We are disspointed to hear that you did not have a pleasant stay with us. I can assure you that we are in the process of having our rooms renovated and upgraded. This unfortunatley is still in progress. We truly apologise for the inconvenience caused and training has been done with the reception staff to ensure that once the hotel is not full to offer our guest an upgrade to our self catering apartments free of charge especially families wit children. Thank you once again or your feedback and we truly hope you will reconsider to visit us again in the near future and to see the improvements made to our rooms. Kind Regard,

Good afternoon, Thank you for rating us and for your valued feedback we are truly pleased that you had a enjoyable stay. We hope to see you back at Magoebaskloof hotel soon. Kind Regards, Magoebaskloof Hotel Management

Dear Mark, Many thanks for selecting to stay with us and for your great rating. We look forward to your return. Warmest regards, Magoebaskloof Hotel

Dear Agatha, We would like to thank you for staying with us and for your review. We are pleased to her that you enjoyed the surrounding area of Magoebaskloof and we hope that you will return in the future for another breathtaking experience Warmest regards, Magoebaskloof Hotel

Dear Ian, Many thank for staying with us and for your review. We are pleased to hear that you were met with friendly and helpful staff during your stay. We will work hard to improve on our rooms and hope that you will consider visiting us in the near future. Warmest regards, Magoebaskloof Hotel

Dear Ralph, Thank you for staying with us and for taking the time to submit a review based on your stay. We are pleased to see that your overall experience was positive and we are grateful for the feedback provided to us by you regarding the menu and the kitchen. Without feedback from our guests we will be unable to serve future guests better. Thank you for your detailed feedback and we will look into the matter further. We hope to welcome you back in the near future so you may enjoy the beautiful scenery once more. Warmest regards, Magoebaskloof Hotel

Dear Mr. Bryce, Thank you for taking the time to rate us and for your high rating. We hope to see you back at Magoebaskloof Hotel. Kind Regards, Magoebaskloof Hotel Management

Thanks so much for the 5 out of 5 review! We look forward to hosting you again in the near future. Warm regards Magoebaskloof Hotel

Dear David, Thank you for staying with us and for your valued feedback.

Dear Alan, Thank you for staying with us and for your valued feedback.

Dear Andrew, Thank you for taking the time to rate us and for your valued feedback. We are aware of the maintenance issues in our rooms and can assure you that we are working on this on a daily basis. We are in the process of renovating all our rooms as well as having all the linen in our rooms. We valued your feedback and thank you once again. We hope to host you back at Magoebaskloof Hotel again in the near future. Kind Regards, La Rochell

Dear Mr. Pierre, Thank you for taking the time to give us your valued feedback. We are happy to read that you enjoyed your stay with us and hope to see you back at Magoebaskloof Hotel again. Kind Regards, La Rochell

Dear Guest Wow! We are so happy that you had a wonderful time with us. Please do visit us again soon and we look forward to welcoming you back. Warm regards Staff and management Magoebaskloof Hotel

Dear Guest Thank you for your rating. Although we cannot fully access what your concerns were we assure you we work hard everyday to make the necessary improvements so our guest experience gets better and better. We hope you will visit us again soon. Warm regards Staff and management Magoebaskloof Hotel

Dear Guest Thank you for the good rating and we are pleased to hear that you had a good time. Please do visit us again soon. Warm regards Staff and management Magoebaskloof Hotel

Dear Clive We are so pleased to hear that you had a wonderful time with us and we really hope we see you again soon. We look forward to it. Warm regards Staff and management Magoebaskloof Hotel

Dear Mike Thank you for the review and your honesty. We are very happy to hear that your room was sorted quickly and that you had a wonderful stay after that. We do apologize for the inconvenience that was caused. We hope you will return again soon and we look forward to it. Warm regards Staff and management Magoebaskloof Hotel

Dear Janine Thank you for leaving us a review and we are happy that you had a good time with us. Please note that at the time we were transitioning management and we now have an excellent new general manager on site who is taking very good care of the property. We hope to welcome you back again soon. We look forward to it. Warm regards Staff and management Magoebaskloof Hotel

Dear Valued Guest, Thank you for your recent review at the Magoebaskloof Hotel. We would like to thank you for your kind words. We value your support and look forward to welcoming you in the very near future. Warm Regards Staff and management Magoebaskloof Hotel

Dear Fernando Awesome! Thanks for the wonderful review. We are very pleased to hear that you had such a great stay at our hotel and very proud to hear that our staff performed wonderfully. We do hope that you will return in the near future for another great visit as we value you as a guest. Warm Regards Staff and Management Magoebaskloof Hotel

Dear Estelle Thank you for rating Magoebaskloof 5 out of 5! We are so pleased about this and we are so happy that you took the time to review our hotel. We hope that you will return in the near future for another good stay at Magoebaskloof Hotel Warm Regards Staff and Management Magoebaskloof Hotel

Dear Karen Thank you for your review. Your kind words and compliments are deeply appreciated and we hope to see you again soon. Warm Regards Staff and Management Katse Lodge