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Aloft Tulum

4.5 star property
Luxury hotel, walk to Tulum National Park

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
Exterior
Suite, 1 Bedroom, Balcony, View | Premium bedding, down duvets, pillow-top beds, minibar
Food and drink
Meeting facility
Reviews
9.0

Wonderful

Popular amenities

  • Gym
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • SpaSpaSpa
  • Parking availableParking availableParking available
The price is ₹7,330
Price available on 17/06/2024

Explore the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min walk
  • Popular LocationTulum Mayan Ruins7 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationPlaya Paraiso12 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Still waiting for the holding deposit to be refunded. It's been 6 days since I checked out. Long wait to get breakfast....
Ama
Feb 2, 2023
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Room options

View all photos for aloft, Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, View

9.3/10 Wonderful

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, View

View from room

aloft, Room, 1 King Bed, View

8.6/10 Very good

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Terrace, View

9/10 Wonderful

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Balcony, View

10/10 Exceptional

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace, View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Terrace, View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 1 King Bed, City View

9/10 Wonderful

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom, View

aloft, Suite, 1 Bedroom, View | Premium bedding, down duvets, pillow-top beds, minibar

aloft, Suite, 1 Bedroom, View

9.3/10 Wonderful

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, City View

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior
Naala Tulum
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9.0 out of 10, Wonderful, (386)
The price is ₹5,055
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About the area

Tulum

Located near the beach, Aloft Tulum is in Zama, a neighbourhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Playa Ruinas. Tulum Mayan Ruins and Tulum Beach are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 4 min walk
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 10 min drive
  • Playa Paraiso - 12 min drive
  • Playa Ruinas - 16 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪El Capitán - ‬8 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Coati Café Tulum - ‬13 min walk
  • ‪Boston’s - ‬10 min walk
  • ‪Girafe Tulum - ‬11 min walk

About this property

Aloft Tulum

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Playa Ruinas, Aloft Tulum provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a deep-tissue massage or a body scrub. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and concierge services
  • A lift, a porter/bellboy and tour/ticket information
  • Guest reviews say good things about the helpful staff
Room features
All 140 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (119 centimetre high)
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Building
  • Built in 2021
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 53 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 18 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 25 for adults and USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (return), (up to 17 years old)
  • Covered self-parking fee: USD 16 per day
  • Pet fee: USD 53 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Aloft Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Aloft Tulum?

As of 16 Jun 2024, prices found for a 1-night stay for 2 adults at Aloft Tulum on 17 Jun 2024 start from ₹7,329.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Tulum pet-friendly?

Yes, Aloft Tulum allows pets with a maximum weight of up to 18 kg per pet. There's a fee of USD 53 per pet, per stay. Service animals are exempt from fees.

How much is parking at Aloft Tulum?

Self-parking is available for USD 16 per day.

What time is check-in at Aloft Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aloft Tulum?

Checkout is at noon.

Does Aloft Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 268 per vehicle applies.

Where is Aloft Tulum located?

Located in Zama, this luxury hotel is 0.2 mi (0.3 km) from Tulum National Park, and within 3 mi (5 km) of Tulum Mayan Ruins and Playa Ruinas. Tulum Beach and Playa Paraiso are also within 3 mi (5 km).

Aloft Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 323 reviews" "
Rating 8 - Good. 76 out of 323 reviews" "
Rating 6 - Okay. 15 out of 323 reviews" "
Rating 4 - Poor. 13 out of 323 reviews" "
Rating 2 - Terrible. 12 out of 323 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Antoinette

Liked: Staff & service, amenities, property conditions & facilities
I didn’t get any credit or drinks that were advertised upon arrival, but it was a very convenient hotel at a very affordable price for my short stay. View was mid, but it was a comfy little hotel, nothing fancy.
Stayed 2 nights in May 2024

8/10 Good

Eddie

Stayed 2 nights in May 2024

10/10 Excellent

Tamarah

Stayed 2 nights in May 2024

8/10 Good

niki, Fife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard, Marysville

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very well operated Hotel. Easy access to all Tulum has to offer without the inconvenience of the beach road Hotels. I have stayed in most of the 4 to 5 star Hotels in Tulum over the past 20 years and prefer the Aloft. Its a very friendly Hotel that you can really enjoy with all the restaurants and shops within walking distance. I will be returning to Tulum again shortly and will again stay at the Aloft .
Stayed 7 nights in Apr 2024

8/10 Good

Austin

Liked: Cleanliness
I enjoyed my stay at Aloft Tulum, and would definitely return
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard, Marysville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible
Stayed 1 night in Mar 2024

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities
loved it
Stayed 4 nights in Apr 2024