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"I was charged for a superior room when I got here to check in. It’s a room I normally book. They told me to book the larger room to make sure it was accurate but when I got here, I had to pay an extra 15 bucks for superior which was supposed to include an iron and a coffee maker. The only thing I got was in the microwave. Also, "

"Pool area was perfect. We enjoyed it plus the pits. Food variety plenty of slots and beverages "

"Good"

"Great front desk personnel. Kelsey helped me out over my 6-day stay and was tremendously helpful as well as very professional and efficient I want to commend her. The cleaning staff was also very helpful and willing to accommodate. Great hotel!"

"Loved it so much I stayed an extra night! Super comfortable bed and pillows. Cute updated mid-century style decor and great location. Would definitely stay again."

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"**Valet Car Damage. Be Aware** Stayed at The Westin La Paloma Resort & Spa (March 20–26, 2026) and had a very disappointing experience related to valet service. Due to the Senior PGA event, valet parking was suggested. Unfortunately, while my vehicle was in valet custody, it was damaged. They hit a bus or one of their tour buses hit my vehicle.. At the time of pickup, valet staff acknowledged the incident and apologized, indicating the vehicle had been struck while under their care. However, since then, I have received no meaningful support or resolution from the hotel or their valet provider. My claim has been denied, and despite multiple follow-ups, no one from management has taken responsibility or provided clear answers. This has been extremely frustrating, especially given the level of service expected from a property like this. Guests should be aware that if you valet your vehicle here, you may have difficulty getting assistance if something goes wrong. I strongly recommend taking photos and documenting everything before handing over your keys, and considering alternative parking options if available. Very disappointing experience overall, and still unresolved."

"Great staff! Super fun property - eclectic and fun!"

"An amazing stay. Quiet, real wonderful on the wallet. Polite staff"