Search Holiday Rentals in Tucson Mountain Park

"The review for the hotel itself is a 5 star!! Rooms are very big and roomy. Hotel staff was amazing. The casino staff (in particular: the staff at the Players Club) were horrible. Customer service there was the worst I have experienced in a very long time. I tried to get my veterans players card and they would not except an old military ID I had (which I get), so when I asked what I can show them (I was visiting from another city 4 hours away) another lady approached me and started the conversation out with “What seems to be your problem?” I proceeded to explain to her that I have been in customer service for over 25 years and that is NOT how you start a conversation with a customer. Anyway, I don’t have enough energy to type the rest. Just be aware of the customer service on the casino side. GREAT HOTEL though."

"Didn't dine there. Parking seems safe, yet the place fills up inexplicably later in the evening, although the place is still relatively quiet. Location is fantastic, with several newer non-franchise restaurants with 1 mile or less, and a Trader Joes nearby. Rooms have Starbucks coffee and a fridge which is a big plus. The ACAI food truck that sets up near by is pretty cool as well. "

"Great"

"I was told breakfast wasn't included with my stay and I was changed $4.95 for wifi and TV adaptor wasn't receiving network "

"Just the ILLEGALS and dirtbags at the property"

"Had trouble with the bed comfort! The room was not a place to hang out! The pool was small and no room to sit there!"

"Heated pool / service 9/10 in the bars and restaurants / gym was excellent Walking trail perfect Only parking and restaurants options were the only less than perfect things But didn’t affect my stay"

"We will not stay here again. The pool was closed and looked disgusting. No landscaping around the property. The room size was nice but not completely clean. The floors were filthy. A fan was needed in the bathroom .The hotel almost looked abandoned! The staff was excellent. Very helpful and nice."

"Room was clean"