"We really enjoyed our stay here. The location was perfect, with Old Karuizawa Ginza Street right outside the hotel, making it super convenient to explore.
The rooms were spacious and comfortable, and we loved the organic-smelling toiletries. Staff were always polite and helpful throughout our stay. Breakfast selection was a bit limited, but everything was fresh and well prepared — especially the soups, which we enjoyed every morning.
Only small downside was the pillows, which were too flat for us. Otherwise, a great stay overall!"
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