Verified
10/10 Excellent
Brenda
10 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Brenda
Stayed 4 nights in Feb 2025
Palcall Tsumagoi Resort
3.0 star property
Travelers enjoy mountain biking in summer and downhill skiing in winter at this resort, where they can also unwind with a game of racquetball or squash
Choose dates to view prices
Photo gallery for Palcall Tsumagoi Resort
Palcall Tsumagoi Resort offers year-round outdoor activities like mountain biking and sledding. Guests enjoy ski-in/ski-out access, a sauna, and an on-site restaurant serving breakfast and dinner. The property includes shopping, laundry, a playground, and free WiFi.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Parking included
- Restaurant
- Breakfast available
- Bar
- Laundry room
- Housekeeping
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Policies
Check-in
Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:00 PM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 1 November and 30 November.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately JPY 1700 per person
- Cleaning/housekeeping/linen are available for an additional fee
- Hosted evening meal: JPY 5000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Hot springs access available from noon to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Frequently asked questions
Is Palcall Tsumagoi Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palcall Tsumagoi Resort?
Self-parking is free at this property.
What time is check-in at Palcall Tsumagoi Resort?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Palcall Tsumagoi Resort?
Checkout is at 10 AM.
Where is Palcall Tsumagoi Resort located?
Set amidst the mountains, this ski-in/ski-out resort in Tsumagoi is 0.2 mi (0.3 km) from Pallcall Tsumagoi Ski Resort and within 9 mi (15 km) of Kazawa Snow Area and Tsutsujinoyu. Aisai no Oka Viewpoint and Joshin'etsu-kogen National Park are also within 9 miles (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
6.0
Amenities
7.4
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 5 out of 17 reviews
10 - Excellent
5
Rating 8 - Good. 6 out of 17 reviews
8 - Good
6
Rating 6 - Okay. 3 out of 17 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 17 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 17 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
Siu Yin
11 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dinner and breakfast, just a few minutes from your room to the ski slopesâso convenient!
Siu Yin
Stayed 1 night in Jan 2025
Verified
2/10 Terrible
MAKOTO
23 Feb 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
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MAKOTO
Stayed 1 night in Feb 2025
Verified
6/10 Okay
CHI YIN DOMINIC
12 Mar 2024
Liked: Staff & service
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CHI YIN DOMINIC
Stayed 4 nights in Mar 2024
Verified
6/10 Okay
ćć©
8 May 2023
Liked: Cleanliness
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ćć©
Stayed 1 night in May 2023
Verified
4/10 Poor
ăăȘăł
3 Jan 2022
Disliked: Staff & service, amenities
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ăăȘăł
Stayed 2 nights in Dec 2021
Verified
8/10 Good
toshitake
13 Sept 2021
Liked: Cleanliness, amenities, property conditions & facilities
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toshitake
Stayed 1 night in Sep 2021
Verified
10/10 Excellent
Ritawee
16 Mar 2026
Ritawee
Stayed 2 nights in Mar 2026
Verified
8/10 Good
ăăăš
31 Jul 2023
ăăăš
Stayed 1 night in Jul 2023
Verified
2/10 Terrible
MITSUAKI
8 May 2023
MITSUAKI
Stayed 1 night in May 2023
Verified
8/10 Good
HIROSHI
4 May 2023
HIROSHI
Stayed 1 night in May 2023
Verified
8/10 Good
YUKINO
19 Mar 2023
YUKINO
Stayed 1 night in Mar 2023
Verified
8/10 Good
Gosuke
19 Sept 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gosuke
Stayed 1 night in Sep 2022
Verified
6/10 Okay
yudai
7 Mar 2022
Liked: Cleanliness, property conditions & facilities, room comfort
yudai
Stayed 1 night in Mar 2022
Verified
10/10 Excellent
Verified traveller
18 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Aug 2021
Verified
10/10 Excellent
Verified traveller
13 Aug 2021
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Verified traveller
Stayed 1 night in Aug 2021
Verified
8/10 Good
MASAHIKO
11 Aug 2021
Liked: Staff & service, property conditions & facilities, room comfort
MASAHIKO
Stayed 1 night in Aug 2021