Search Pet-Friendly Hotels in Troy

"Nice place with friendly staff"

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."

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"Staff was very polite and helpful. Room wasnt touched for 3 days, until we checked out"

"Sewer flies in room, conditioner not stocked, poop stains still on toilet seat and in toilet from previous guest, hair on pillows. Overall not clean. "

"The staff was largely absent but the hotel was nice "