Search Hotel Resorts in Triangle

"The employees were very friendly. The girl who does the breakfast was very helpful, there were a few people who needed help, she was right there getting their coffee and bringing the food to their tables. Unfortunately I didn’t get her name. The room was just right."

"Our overall stay here was acceptable, but it wasn't what we hoped it would be. To begin with, we had the worst welcome we've ever had at a hotel (Friday afternoon, male at the desk). No welcome, paper just handed to us to initial. When we went to our room, there were many people standing at the building entry door smoking (front desk is in a separate building) and the entry door wasn't latched (throughout the weekend it was only latched twice but WOULD lock when pulled tight). Our room was on the ground floor with the window next to the parking lot and the area where everyone was smoking. We returned to the desk to ask to have another room and the man at the desk said they were sold out but then after quite a bit of sighing, found us a room on the second floor across the hall but said it wasn't ready yet and to come back. We sat on the patio, where we could see torn screens on a few rooms and lots of clutter in the windows. It became apparent that many people are longterm residents (kids coming home with backpacks). Eventually our room was ready and the room was fine. Did have crying kids across the hall with really loud toys, but they quieted after bedtime. Breakfast was ok. On Sunday there was no meat, just eggs and biscuits/gravy. The weekend desk person was quite nice. We are new to the Sonesta family and hope this visit was a fluke as we are in the area several times a year to visit our son and would like to find a place we automatically book every time for our trips"

"The staff is friendly and professional. Property was in excellent condition. Breakfast was above expectation. Room was nice and clean."

"The room had a bug need to change room.my allergy attacks during my stay "

"Room was clean and beds were decently comfortable. Room was spacious enough that I didn’t feel crowded with my family. Waffles were on point as always, and the rest of the breakfast was very nice! Excited to stay here in a few weeks again."

"Front desk staff was wonderful, as were the two lovely ladies that handled the breakfast in the morning. The breakfast was good! Cant really speak on the amenities, as we were not there for an extended period of time, just for a short couple days and we were out and about mostly."

"We had the worst experience at this hotel with my family. We stayed with kids and accidentally booked a smoking room (be careful—they push smoking rooms first). The clerks were rude and unhelpful, refusing to assist us in switching rooms and claiming none were available, then shortly after offering another room only if we paid an extra $135. The clerk promised that the next day we would be moved—either to a non-smoking room or at least to a better one—and said they would leave a note for the next clerk so I wouldn’t have to explain everything again. The next morning, when a different clerk checked the note in the system, their expression changed and they immediately said a room was unavailable. When I asked for a manager, I was told no one was there and no one knew when they would return. The room smelled awful—unbearable, and we could barely sleep. The linens were dirty and had cigarette burn marks; I had to request clean ones and change them myself, and they were reluctant to even provide them. The bathroom door didn’t lock (fixed the next day), and the TV didn’t work (replaced the following evening). Yes —they already have customers due to the location near the highway. I truly regret choosing this hotel. I only picked it because I was looking for a pet-friendly place, and that’s what led me to book here. The only positives were the air conditioning and parking."

"Clean room"

"Old and run down. Please cancel my current reservation for May 4th, please confirm my cancellation."