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"The Good: Breakfast was tasty with a solid variety, including fresh options for making breakfast sandwiches. Reasonable Pet Fee. The Bad: Staff were not friendly—more indifferent than rude—and often unavailable. I waited 15 minutes at the front desk just to check out. I requested a handicap-accessible room with no stairs but was placed on the second floor. The only elevator was on the opposite side of the building, with no nearby handicap parking. The TV didn’t work and had to be rewired by staff. Trash barrels near the entrance doors were overflowing, and there was a constant smell of alcohol, marijuana, and vaping in the area. The Ugly: The toilet ran constantly unless manually adjusted—something housekeeping should have caught, especially since the room didn’t feel clean. A smoke detector directly above the bed flashed a bright light every few minutes, repeatedly waking us. The dog relief area was filthy, with waste scattered throughout and no visible maintenance. Worst of all, constant plumbing noise. Water ran frequently during the day, then nonstop starting at 4:20 a.m. for over an hour—sleep was impossible. Checked out and won’t be back."

"Pool was closed (which was the only reason we booked at this specific hotel) due to no lifeguard on duty. Disappointing. "

"Great location, in very safe area, and only 5 minutes from Springfield Mall, "Whole Foods" and lots of other fine stores, and the Franconia-Springfield Metro station. Gives easy access to Arlington and Washingto, DC. Internet speed is particularly high for a lodging. "

"Great overall experience. "

"Enjoyed our stay. Room was very clean and spacious. Will definitely stay here again. "

"room was clean, staff were very helpful. Construction was on going so that was unexpected. Breakfast selections were average. "

"Clean room! New staff seems to know about 3rd party charges and deposits. Awesome stay though"

"Staff was amazing. Hotel was very clean and welcoming. Realfast was great. Parking was easy. All around awesome stay. "

"Stayed here several times in the past year. The last 2 visits were disappointing to say the least. The bathrooms weren't fully cleaned, only 1 bar of soap to use between both sink and shower, not much toilet tissue left on rolls, floors sticky, cleaned the room once in our 4 day stay but didn't replace towels, front desk was OK but didn't seem to care much about my displeasure. "