Exterior

Reviews of Cephanelik Butik Hotel

Cephanelik Butik Hotel
Boztepe Mah. Cephanelik Mevkii, No.89, Ortahisar, Trabzon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 25 reviews" "
Rating 8 - Good. 1 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Assem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever
Stayed 4 nights in Aug 2023
Response from ali ince on 15 Sept 2023
We were very happy to host you in our hotel. Thank you for your comments

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
جميل جدا عبارة عن قلعة قديمة اكثر من ٨٠٠ سنة وتم تحويلها لفندق راقي ونظافة وهدوء حديقة ومطعم ومعسلات روعة جدا وقريب من الاسواق
Stayed 2 nights in Jul 2023

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Hotel manager Ali İnce on 6 May 2023
Thank you for your comments, we would like to state that we are working hard to achieve better.

10/10 Excellent

AHMAD

Stayed 3 nights in Aug 2022

10/10 Excellent

Mariam

Stayed 1 night in Jul 2022
Response from aliince on 15 Sept 2023
Thank you for your kind comment, Ms. Mariam.

10/10 Excellent

Mohammad, Jizan ( Saudi Arabia)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend this place for people who are having their wedding party and honeymoon. مكان جميل جدا للعرسان.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unprofessional staff أسوأ خدمة وتعامل مع الزبائن
خدمة الأشخاص فيها قلة أخلاق واحترام للزبائن وهناك تكبر وتعالي على العرب، ولو لم أكن قد سددت كامل إقامتي لكنت غادرته فورا، لأن الموظف الذي يرفع صوته على الزبون ويقول له ليس لدي وقت للاستماع اليك لأنني مشغول فهذا قمة الوطاوة والاستخفاف والاستهتار بالإنسان. I called for the staff in charge on the breakfast time to enquire about the breakfast that is limited and force u to have the egg the way they cook ,when I was still talking he interrupted me saying I have no time to talk ,iam buisy.very unprofessional staff and very limited breakfast options for an expensive hotel stay.i dont recommend it for any body.i choose the hotel based on customer feedback,unfortunately not as expected.
Stayed 5 nights in Aug 2018

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ali İNCE on 1 Nov 2023
Nazik yorumunuz içi teşekkür ederiz sizi ağırlamak bizim için büyük bir onur.

10/10 Excellent

Yunus Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Süper Otel
Trabzonda gidilebilecek en nezih otellerden biri. Eşimle gittik bayıldık. Odalar temiz ve düzenli. Kahvaltı harika. Teşekkür ederiz.
Stayed 1 night in Sep 2023
Response from Ali İNCE on 22 Sept 2023
Nazik yorumunuz için teşekkür eder, sizi ve değerli eşinizi ağırlamaktan onur duyduğumuzu belirtmek isteriz. Tekrar görüşmek dileğiyle.

10/10 Excellent

PEI CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from ali ince on 15 Sept 2023
We were very happy to host you in our hotel. Thank you for your comments

2/10 Terrible

Cihan

Stayed 1 night in Jun 2023

10/10 Excellent

Umud

Stayed 1 night in Apr 2023
Response from İşletme müd. Ali İnce on 6 May 2023
değerli yorumlarınız için teşekkür ederiz. Sizi ağırlamış olmaktan mutluluk duyduğumuzu belirtmek isteriz. Tekrar görüşmek dileğiyle.

10/10 Excellent

Hatice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel tam trabzon ve osmanlı kulturunu harmanlamıs modernlıgı odalarına yansıtmış harıka bir oteldi
Stayed 1 night in Aug 2022
Response from ali ince on 20 Oct 2022
Yorumunuz içim teşekkür eder, sizi ağırlamaktan onur duyduğumuzu belirtmek isteriz. Tekrar görüşmek dileğiyle

10/10 Excellent

Volkan Evren

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 yildiz
Hotel gercekten temiz butik ama bence trabzonun en iyi oteli diyebilirim
Stayed 1 night in Jul 2020
Response from ALİ İNCE on 15 Sept 2023
Nazik yorumunuz için çok teşekkür ederiz, sizi ağırlamaktan onur duyduğumuzu belirtmek isteriz.Tekrar görüşmek dileğiyle

4/10 Poor

Ahmad

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from ali ince on 15 Sept 2023
Thank you Mr. Ahmet, we will evaluate your comments and work hard to become better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Cephanelik on 29 Jul 2019
Thank You ;) All the best <3

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trabzon
Ett mycket fint hotell motsvarar mer än vad det ser ut. Allt var utmärkt och maten på restaurangen var topp
Stayed 1 night in Oct 2018
Response from Cephanelik Butik Hotel on 16 Nov 2018
Thank you for choosing us

10/10 Excellent

SALEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتازة لكن اتمنى بان يهتمو بالافطار اكثر وبمقدمي الاكل في المطعم مساءً
Stayed 3 nights in Oct 2018
Response from cephanelik butik hotel on 14 Nov 2018
شكرا لتعليقك وسنكون أفضل

10/10 Excellent

BADER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائع جداً
الفندق رائع
Stayed 1 night in Sep 2018

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
اقامة اكثر من رائعة
فندق جميل ورائع يخدم بشكل مباشر العرسان الجدد او من يريد أن يجدد حياته الزوجيه بعيد عن الابناء و الأطفال لا ينفع الاشخاص الذين معهم اطفالهم او لا يمتلك سيارة خاصه في تنقلاته مكانه جدا هادئ مع انه يعتبر في وسط طربزون ومع ذلك يقع في منطقة بين الجبال والخضار الغرفة مجهزه بديكور واجواء جدا خيالية مهتمين باهم التفاصيل في الغرفة من السرير للاضاءت لكل ما يخطر في بالك من ناحية قضئ جو رومنسي مع شريكة حياتك حتى العازل الجنسي موفر في الغرفة انصح بالغرف الكبير التي فيها جكوزي كبير يتسع انت وشريكة حياتك مع بعض عيبه الوحيد الخدمة في المطعم ضعيفه شي ما ضعف اللغة الإنجليزية عندهم
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائع رائع رائع
Stayed 1 night in Jul 2018

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerçekten Herseyiyle çok güzel çok konforlu bir otel kesinlikle tavsiye ederim teşekkürler cephanelik otel
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Serdar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017