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Reviews of Carsi Otel

Carsi Otel
Carsi mahallesi Akaret sokak no 9, Trabzon, Trabzon

Reviews

6.8
Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 6 out of 21 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Oktay

Stayed 1 night in Sep 2019
Response from CARSİ HOTEL & CAFE on 19 May 2022
thanks a lot. but we didnt understand 'why did give us 6 poınt' and we answered you 4 poınt. don't come agaın our hotel.

10/10 Excellent

Razan, Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and helpful staff, amazing location very quite at night and it's so close to everything, i highly recommend it.
Stayed 4 nights in Aug 2019
Response from ÇARŞI HOTEL on 19 Sept 2019
THANKS SEE YOU AGAIN AND AGAIN

2/10 Terrible

Tamer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A worst hotel have been stay in it
More money was negated for trivial reasons and we were prevented to receiving the room except by paying money first, there is no free parking, only one place for the car and you need a little luck to come and find the place empty, otherwise you have to park outside with payed parking, there is no cleanliness constantly for the rooms....etc
Stayed 8 nights in Jul 2019
Response from ÇARŞI HOTEL on 5 Sept 2019
WHY YOU STAYED IN OUR HOTEL 8 DAYS 8 DAYS 8 DAYS ..... IF WE ARE WORST. PLEASE NOT COME AGAIN NOT... COMEEEEEE. IF YOUR HEALTHY . YOU ARE WORST PEOPLE IN MY OPINON AND LIER LIER LIER. OK CALL US AND I WILL TELLL YOU THE OTHER THINKS ...

8/10 Good

Verified traveller

Liked: Staff & service
The location is excellent but the room was small and the bathroom light goes off and on all the time. Also there was no tidying of the room and emptying of the bin during our 3 day stay. The staff were friendly and helpful.
Stayed 3 nights in Aug 2019
Response from ÇARŞI HOTEL on 2 Sept 2019
YOUR POINT VERY IMPORTANT US. THANK YOU AND SEE YOU AGAIN.

8/10 Good

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Friendly Staff <3
I really loved this hotel because Staff are so Friendly and Helpful. also the Room Facilities are in Good Condition & Clean Towels, Sleepers, Shampoo were provided. Hotel is Located in the Best accessible Location of Trabzon.
Stayed 3 nights in Aug 2019
Response from ÇARŞI HOTEL on 24 Aug 2019
THANKS FOR A LOT. SEE YOU AGAIN. AS SOON AS. HAVE A GOOD DAYS.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. We arrived late at night and the staff was very friendly.
Stayed 2 nights in Jul 2019
Response from ÇARŞI HOTEL on 5 Aug 2019
THANKS FOR YOUR CHOOSEN US. NAME OF ÇARŞI HOTEL. SEE YOU AGAIN. TEŞEKKÜR EDER YİNE BEKLERİZ.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from ÇARŞI OTEL on 22 Jul 2019
BİZLER TÜM İMKANLARIMIZ İLE SİZ MİSAFİRLERİMİZ İÇİN ELİMİZDEN GELEN TÜM HOŞGÖRÜ SAMİMİYET GÜLER YÜZ İLE HİZMETİNİZDE OLMAYA DEVAM DECEĞİZ. ALANIMIZDA VE KENDİ STANDARTLARIMIZDA EN İYİSİ OLMAYA DEVEM EDECEĞİZ. ÇARŞI OTEL AİLESİ

10/10 Excellent

Shiraz Husam Issa Hussein

Stayed 6 nights in Jul 2022
Response from CARSİ HOTEL & CAFE on 31 Jul 2022
THANK YOU

2/10 Terrible

Yunus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Würde es niemanden weiterempfehlen es wahr alles kaputt einfach schrecklich
Stayed 3 nights in Apr 2022

2/10 Terrible

Taner

Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from çarşı otel&cafe on 25 Jul 2021
bizi tercih ettiğiniz için teşekkür eder yine bekleriz her şey gönlünüzce olsun.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Şehir hakkında da yardımcı oldular, kurumsal iletişimde de başarılılar, mekan güzel, konum güzel, tavsiye ediyorum.
Stayed 2 nights in Oct 2019
Response from ÇARŞI HOTEL on 16 Oct 2019
SİZİ MİSAFİR ETMEKTEN MEMNUNİYET DUYDUK TRABZON 'DA BİR EVİNİZ OLDUĞUNUZU UNUTMAYIN. TEŞEKKÜR EDERİZ ÇARŞI OTEL ADINA SAYGILARIMIZLA.

6/10 Okay

Fatih

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2019
Response from ÇARŞI HOTEL CAFE on 22 Aug 2019
VERDİĞİNİZ PUANIN BİR ANLAMI OLMALI MÜESSESE KURALLARINDA BİLE KRİTERLER BELİRLENMİŞTİR. 2 YILDIZLI OTELLER İÇİNDE BİZE 6 PUAN VERMENİZE TEESSÜFLERİMİZİ İLETİYORUZ.HEM FİYATI HEM KALİTESİ HEM KONUMU VE KALİTELİ ÇALIŞANLARI AÇISINDAN 8 DEN AŞAGI OLABİLECEK BİR PUANLAMANIN NEZDİMİZDE BİR KIYMETİ HARBİYESİ DE YOKTUR. SAYGILARIMIZLA ÇARŞI OTEL AİLESİ ADINA.

10/10 Excellent

Rana, Ankara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey super.
Yunus Emre Bey herşey çok güzeldi. Ilginize çok teşekkür ederiz. Otelin yeri temizliği konforu çok iyiydi. tekrar görüşmek uzere.
Stayed 1 night in Jul 2019
Response from ÇARŞI HOTEL on 3 Aug 2019
SİZLERİ AĞIRLAMAKTAN MEMNUNİYET DUYDUK. ÇOK TEŞEKKÜR EDER YİNE BEKLERİZ. ÇARŞI OTEL AİLESİ ADINA.

6/10 Okay

Verified traveller

Liked: Cleanliness
İşinizi görür ..
Otopark olanağı yok arabayla gelenler biraz zorlanacak küçük bir otel maraş caddesine teabzon meydana çok yakın ... yalnız girişte nüfus kağıdımın fotoğrafını çekmeleri hiç hoş olmadı hala yasal olup olmadığını sorguluyorum ...
Stayed 1 night in Jul 2019
Response from ÇARŞI HOTEL on 1 Aug 2019
KİMLİK KAYDI YAPMAK HUKUKİ OLARAK YAPTIRIM İLE DESTEKLENMİŞ KANUNEN HÜKMÜ OLAN BİR ZORUNLULUK SİZİ RESEPSİYONDA BEKLETMEMEK ADINA VE YOL YORGUNLUĞUNUZU UZATMAMAK İÇİN YAPILMIŞ KİMLİK FOTOĞRAFI ALINIP KİMLİK BİLDİRİM SİSTEMİNE GİRİŞ YAPILMAKTADIR. BİZCE YASAL OLUP OLMADIĞINI SORGULAMAYIN!!! OTEL YÖNETMELİĞİNDE HUKUKİ MEVZUATLAR YAZIN SORUN KALMASIN KAFANIZDA. AYRICA BİZİM SİSTEMİMİZDE OTOPARK OLMADIĞINI HOTELS COM ÜZERİNDEN DE GÖREBİLİRSİNİZ. DÜNYANIN BİR UCUNDAN ABD DEN RUSYA'YA FRANSA'DAN İNGİLTERE'YE JAPONYA'DAN ÇİN'E KADAR BİR ÇOK MİLLETDEN MİSAFİRİMİZ OLDU İNANIN HEPSİ GÜLER YÜZLÜ HİZMET KALİTE ODAKLI ÇALIŞMA ANLAYIŞIMIZA MÜTEŞEKKİR KALIRKEN SİZİNDE BUNU DEĞERLENDİRMENİZİ DİLERİZ. SAYGI İLE ÇARŞI HOTEL AİLESİ ADINA.

10/10 Excellent

Veysel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zu empfehlen!!!
Sehr nette personal, preis günstig, sehr empfehlenswert..selamlar
Stayed 2 nights in Jul 2019
Response from ÇARŞI OTEL on 24 Jul 2019
BİZDE ÇARŞI OTELİMİZİ TERCİH ETTİĞİNİZ İÇİN TEŞEKKÜR EDER YİNE BEKLERİZ. SAYGILARIMIZLA. YOU MADE US SO HAPPY TO BECAUSE OF CHOSEN OUR HOTEL.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyasko
Tam bir dolandırıcılar otele yerlestikten sonra ekstra ücret istediler ve gec saatte geldiğimiz için ödemek durumunda kaldik kahvaltilari çok kotü zaten kahvalti demeye bin sahit lazım yataklari cok rahatsız edici
Stayed 1 night in Jul 2019
Response from ÇARŞI OTEL on 19 Jul 2019
SİZ 1 KİŞİ DİYE KAYIT YAPTIRIP İKİ KİŞİ GELİRSENİZ ASIL DOLANDIRICI EMEĞİ ÇALMAYA ÇALIŞANDIR. EKSTRA KİMSEDEN FİYAT TALEBİMİZ OLMAMIŞTIR. İNSANLARA VE MÜESSESELERE İFTİRA ATMADAN ÖNCE DÜŞÜNÜNÜZ. 7 GÜN 24 SAAT CANLA BAŞLA MÜŞTERİ MEMNUNİYETİNİ ESAS ALAN KADROMUZ İLE ÇALIŞMAKTAYIZ. KÖTÜ DEDİĞİNİZ KAHVALTI İÇİN DE MÜTEŞEKKİR OLAN NİCE İNSAN VAR. ÇARŞI OTEL ADINA SAYGILARIMIZLA BİLGİLERİNİZE RİCA EDERİZ.

2/10 Terrible

Shuichi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いもの悪いもありません。 当日になってホテル側から予約をキャンセルしたいという旨、れんらくがありました。 したがって同ホテルには泊まっていません。 カードからは宿泊費が既に支払われていました。 これについては支払いをキャンセルするか、それがダメならリファンドしてくれと言いました。 おそらく支払い後しばらくしてリファンドしてくれるものと思います。
Stayed 1 night in Jul 2019
Response from ÇARŞI HOTEL on 17 Jul 2019
HI. WHAT CAN WE DO FOR YOU. CARSI HOTEL'S FAMILY PERSONEL ARE WAİTİNG YOU. HAVE A GOOD TRİP.

8/10 Good

Izzet Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from CARŞI OTEL on 14 Jul 2019
Size sunulan hizmetten memnun kaldığınız için teşekkür eder,en kısa sürede sizi ve sevdiklerinizi otelimize yine bekleriz. Çarşı Otel Ailesi.