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"Very efficient and polite "

"A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic."

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"

"Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again. "

"Best outdoor onsen experience! The buffet is amazing as well. Highly recommended for those who could arrive by car. "

"Room was super good!! And the view was simply awesome. Staff was also super polite and provided all the necessary briefing for our stay. Breakfast was great too!! Also special mention to the pantry that had free flow drinks too!"

"Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing"

" ⭐⭐⭐⭐⭐ Wonderful stay with amazing service and view! We had an excellent stay at Hotel Hanabi Lake Toya. The staff were incredibly kind and attentive, making us feel very welcome from the moment we arrived. Our room had a beautiful lake view, and we were lucky to experience the fireworks show right from the hotel, which made the evening extra special. The atmosphere was peaceful and relaxing — perfect for enjoying the beauty of Lake Toya. Highly recommend this hotel for anyone visiting the area!"

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "