Located in Toyako, Hotel Cocoa is in the suburbs and in the mountains. Toyako Onsen and Toyako Hot Spring are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Showa-shinzan. Don't miss out on a visit to Rusutsu Resort.
Hotel rejuvenated in 2023 and located near Toyako Onsen
Located close to Lake Toya and Toyako Hot Spring, Hotel Cocoa provides a coffee shop/cafe. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Free self-parking
Free train station pick-up, a vending machine and coffee/tea in reception
Room features
All guest rooms at Hotel Cocoa feature comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with deep-soaking baths and toilets with electronic bidets
55-inch LCD TVs with Netflix, Hulu and streaming services
Wardrobes/cupboards, fridges and satellite channels
Languages
Chinese (Mandarin), English, Filipino, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free train station pick-up shuttle from 10:00 AM to 5:00 PM
Train station shuttle on request
Free self parking on site
Limited on-site parking
Onsite parking includes off-street options
Food and drink
A coffee shop/cafe
Coffee and tea in common areas
Family friendly
In-room refrigerator
Soundproofed rooms
Conveniences
Limited-hour front desk
Vending machine
Guest services
Daily housekeeping
Outdoors
In the mountains
Accessibility
No lift
Thin carpet in public areas
More
2 floors
Building
Renovated entire property - January 2023
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Toilet with electronic bidet
Towels
Entertainment
55-inch LCD TV with cable/satellite channels
Hulu
Netflix
Streaming services
Food and drink
Electric kettle
Refrigerator
More
Air conditioning
Desk
Laptop workspace
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Property is also known as
Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako
Frequently asked questions
Is Hotel Cocoa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Cocoa?
Self-parking is free at this property.
What time is check-in at Hotel Cocoa?
Check-in start time: 3 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Cocoa?
Checkout is at 10 AM.
Where is Hotel Cocoa located?
Situated in the mountains, this hotel is within 6 mi (10 km) of Lake Toya, Toyako Onsen and Toyako Hot Spring. Showa-shinzan and Showashinzan Ropeway are also within 12 mi (20 km).
Hotel Cocoa Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate.
Only thing didn’t like about this hotel was “no elevator “
For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Lovely small hotel with a fantastic view of Lake T
Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
Great view, large clean room, helpful and courteous staff. Quiet location, on shore opposite the the Toyako-Onsen town, less than 15 minutes' drive away. Also a few minutes' drive away from two "observatories" with more great views of the lake and from beaches on the lake. May not be as practical if you do not have a car. In the bathroom there is a large tub with a view of the lake. Parking is in a covered with garage door on the ground floor, rooms are above. No elevators, but there is only one flight of stairs to the rooms. Happy to have booked and stayed here. No WiFi, so you will have to use your cellular data plan.
The staff was very friendly although English was not that good. The room was clean and spacious. The bathtub was very good! I opted for half board. The food was very good. Only bad thing was the main heater was spoiled. I was given another potable heater, but it was not strong enough to keep the room warm. Overall, as the location is not that good, I recommend this hotel if you have a car