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"Wonderful helpful staff."

"Toilet dirty but overall good"

"This was a basic room that did what we needed as a group of girls on a weekend away. Avoid the overpriced breakfast, fill your water bottle with the free water and walk 10 minutes then you have all the cafes you need. Excellent location opposite the exit from Eurostar. Good shower, comfy beds (even the camp ones we needed) Main issue was the AC, no cool air at all. The room was very hot. First member of staff told us to come back and tell their colleague later, second tried to help said it had been looked at and offered a fan. Finally on the last morning Ingrid was more helpful and explained that it’s not ‘on’ until the end of May. That could have been explained sooner and more clearly. We had a great time but the customer support could have been better. "

"We had suite room 414 and it was amazing. The views out the windows were incredible. Large room comfortable bed, one of the best motel rooms I've ever stayed in."

"A good location close to the main train stations. Check in was seamless and staff on the desk were friendly. Room was perfectly acceptable at the price point and it worked for our overnight stop over."

"Breakfast good but not restocked towards end of breakfast period. Staff very friendly. Room small but ok for 2 nights"