Search Hotels Near Toucan Rescue Ranch, San José

"This hotel is outdated ,the AC in the room was broken."

"Great"

"I’ve genuinely never stayed anywhere quite like this—and not in a good way. This hotel is so far from 5-star, it’s hard to know where to begin. On arrival, there was just one person working at reception during what we were told is peak season. You’re forced into a single queue for everything—check-in, broken room keys, general queries—which meant a long wait just to get to the desk. Unsurprisingly, no one in the queue seemed happy. The rooms are incredibly dated—like stepping back into the 1970s. Everything feels old and tired, right down to a corded phone mounted on the bathroom wall. It’s not charming or retro, just in serious need of an update. Breakfast was completely average—nothing you’d expect from a hotel positioning itself as 5-star. The pool itself is decent, but it was so overcrowded that people were sitting on the floor due to a lack of seating. Towels also ran out and weren’t replenished, despite asking multiple times. At best, this is a 3-star hotel charging 5-star prices. I wouldn’t recommend it."

"Yes! It was really unique and made it easy for me to get a morning workout in with a clear mind. Extensive offerings! "

"The tricky lady at the front desk tried to charge us twice for the breakfast. Parking place is a nightmare, always closed, dark, alone and you must go out of your car to ask (almost beg) for somebody to walk and open the gate. They offer amenities like a hair dryer. Lie. You must call and wait a long time for it. It was a good expensive hotel. Now its only expensive."

"Beautiful Hotel!"

"Friendly staff, clean rooms, good location "

"The condo was clean but smelled of disinfectant. The smell was so unpleasant that I had to keep the window open all the time. Although the window stayed open for the entire time, the smell remained. As soon as I stepped into this condo, I called the BEE management and asked for a different condo, but the person in charge claimed this could not be provided and refused to reimburse me. Since the rate was not refundable, I had to spend two nights in this condo. There were many problems: 1) The wardrobe: The broom, cleaning pot, and cleaning stuff were in the wardrobe where you were supposed to hang the coats. The second wardrobe could not be used because the rod was too high up. 2) The towels were of a cheap material and did not smell nicely. It was not pleasant to use them. 3) There was no hair dryer. 4) The owner left coffee but no coffee filter. So, I could not make coffee. 5) There was no sponge to clean dishes, no kitchen towel. In short. 6) The price: Another guest whom I met in the building paid half the price for a similar condo on a lower floor. 7) Misinformation: On the website, the owner claimed that the condo is on the top floor. It was on a high floor (10) but certainly not the top floor. 8) There was no café or restaurant in the immediate vicinity. 9) View: Across from the building, there is an ugly construction site. In short, my experience was negative. I do not recommend renting this condo."

"The room was nice. The staff were helpful and pleasant. The bed was comfortable and the shower had plenty of hot water."