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"Checkin was smooth and the hotel was nice and clean although it was dated. There was no elevator in the hotel! Guests have to carry their own luggage up and down the stairs. Or you can take what you need to your room and leave your luggage at the front desk to be stored. "

"Wonderful hotel, room was fabulous and everything clean and of good quality. Would highly recommend "

"Lovely stay, food very good and staff were very attentive and excellent service. The only thing was there was a problem with the hot water and the bathroom door handle was broken. This was sorted out as soon as we informed the staff who were extremely helpful. We will definitely be staying there again!"

"Great stay everything was A1. Would stay here again fot sure"

"Excellent staff & facilities "

"Clean rooms and staff were very helpful. The spa and bar were lovely. The only thing was that the level 8 sky bar was not open, even though I was told that it was open on a Friday, we were looking forward to it. Also although there was a slice of moldy bread found, the supervisor was very apologetic and removed the container which it was in. Our stay was very nice. "

"Very good"

"Perfect place to stay in Southampton."

"Sinkbwas blocked when we got to the room, but it was resolved quickly with a new room. Friendly staff, and room was clean. Will definitely stay again."