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"Excellent location, well equipped kitchen, kitchen, bedroom and living area clean and spacious. Helpful, friendly staff. As we didn’t have a car we arrived at the front of the hotel and found we needed to carry our luggage up stairs where there was a lift to the next floor. We were unaware that we had to negotiate stairs to our room. We are both in our 70s, could do it now but in the near future maybe not. A studio apartment that we saw did not have this problem but was a lot smaller. Definitely stay here again."

"Staff were friendly and helpful. The rooms are great and the pool ara and dining are excellent."

"All the staff were very accommodating. We had a lovely big renovated room with twin beds. The outdoor spa in the pool area is warm enough to use going into winter. Lovely fresh breakfast. There are currently renovations/construction noise, but we were out and about most of it anyhow."

"Clean and great facilities"

" Clean room, great location and friendly, attentive staff"

"We given a a mobilty accessable room .Floor tiles in bathroom slippery when wet.Dead bus in bathroom light fittings .Handbasin that low it hurt our backs. Pebbles on bedroom floor ,dusty skirting boards, bedroom door very difficult to open &close.Outside traffic very loud."

"Staff not friendly, room was average bathroom is tiny and looks like a portaloo toilet runs for 10 minutes after flushing beds smell and are lumpy not comfortable, coffee cups supplied needed to be washed before use, we took the stairs as the lift sounds like it’s going to break down and the mini fridge in the room was old and had broken shelves. The whole place needs to be renovated not worth $194 per night budget places are better "

"Great bed….only drama was no soap holder in the shower? "

"Fantastic views over Newcastle and South Newcastle beaches. Check in/out was smooth and the staff were friendly and helpful. Parking was provided at no extra cost. The rooms are extremely well maintained and serviced. Was the second time in 2 weeks we’ve stayed there. The property is close to restaurants along the Harbourside. "