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Reviews of Radisson Blu Toronto Downtown

3.5 out of 5
Radisson Blu Toronto Downtown
249 Queen's Quay West, Toronto, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 823 out of 1317 reviews" "
Rating 8 - Good. 325 out of 1317 reviews" "
Rating 6 - Okay. 96 out of 1317 reviews" "
Rating 4 - Poor. 42 out of 1317 reviews" "
Rating 2 - Terrible. 31 out of 1317 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay near the harbor and center of town. Great service, comfy rooms and nice amenities.
Stayed 2 nights in May 2024

8/10 Good

Lynsey

Stayed 5 nights in May 2024

10/10 Excellent

Brian Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed for the May long weekend to see some ballgames with the kids. Within walking distance to many amenities including Billy Bishop airport. The staff was very friendly and accommodating with any issues. Only complaints would be you have to make sure your door closes shut cause it didn’t always close shut on its own, And I forgot to tell them about it. Other than that it was a good time!
Stayed 4 nights in May 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a walkable distance from everywhere, close to the water, very nice location! Clean and attentive staff
Stayed 2 nights in May 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. I would definitely stay there again. It’s conveniently located to enjoy Harbourfront. It did feel like it was a money grab there. You had to pay $35 to park there and $50 to check into your room 1/2 hour early before check in time of 3pm, even though the room was ready.
Stayed 1 night in May 2024

10/10 Excellent

Mylène

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff were great, location was perfect!
Stayed 2 nights in May 2024

10/10 Excellent

jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my rooms view and the pillows were sooo comfy. I liked how the parking had elevators that went down to the garage through the hotel. I thought this was a good walking distance to everything I wanted to check out.
Stayed 4 nights in May 2024

10/10 Excellent

Tracey

Travelled with family, Travelled with partner
Beds were wonderfully comfortable and our view of the CN Tower was perfect.
Stayed 2 nights in May 2024

4/10 Poor

Louise

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Great location, great view and decent beds but a complete rip off if you are expecting an upscale experience to match the price. This hotel did not live up to the standard I would expect from a Radisson Blu based on previous experience at other locations and considering what they were charging compared to other upscale hotels. The room felt cheap and tired. The reception area felt like an office building. There was paint peeling on the ceiling with obvious water damage. The bar was not open. The pool was drained. There was no room service to be had and despite a text telling me that our room would be serviced everyday the service was inconsistent and incomplete. Each day they did some things but not others and it was random what got changed or refreshed. We stayed three days and they never changed the ceramic coffee mugs they provided after we used them the first day. The staff were friendly but not overly helpful. When I tired to call to confIrm some ceck-in details I was put on hold before they hung up on me and after that the number was unavailable. When asked to provide feedback via text I did so and was told a front desk agent would contact me but they never did. None of this would have bothered us as much if the price had been in line with expectations but we decided to pay extra for a nicer experience and didn't receive it.
Stayed 3 nights in May 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I were in town for a couple of sports event. The Blu in convenient to walk to all venues, as well as take advantage of the beautiful city of Toronto. Close to the Amsterdam brew pub, where we enjoyed a pre-game meal and beer. All great experiences.
Stayed 3 nights in May 2024

8/10 Good

Mia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bert old TVs, not able to relax and watch Netflix or other streaming services. Also, no movie Chanel’s. Huge drawback for me.
Stayed 2 nights in May 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Rooms were spacious and super clean. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, updated and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Yuenkie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to CN tower and harbour front. 15-20 min walk to Union station via skywalk!
Stayed 3 nights in May 2024

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location if you intend to stay near downton
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in close proximity to downtown Toronto made it very easy to get around! Staff were super friendly and eager to help us
Stayed 3 nights in Apr 2024

10/10 Excellent

Anne Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Krista

Liked: Amenities, property conditions & facilities
Fantastic spot to stay and enjoy the city and the waterfront area
Stayed 1 night in May 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in May 2024

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close this is to the CN tower and the water front.
Stayed 1 night in May 2024

10/10 Excellent

Nic

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were kind, room was clean, unfortunately when we stayed the pool was undergoing renovations I wish the Expedia app mentioned something about that ahead of time but it was a great stay nonetheless. View from the room was beautiful too.
Stayed 1 night in May 2024

10/10 Excellent

PRAVEEN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how close it was to the CN Centre, Roger’s and the Convention Centre.
Stayed 3 nights in May 2024

10/10 Excellent

Kenya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. The only annoyance were the bugs flying around outside, but it had nothing to do with the hotel
Stayed 2 nights in May 2024

8/10 Good

Chantale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position. View of CN Tower from our room. Staff very helpful.
Stayed 5 nights in Apr 2024

10/10 Excellent

Karen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and efficient. Parking is on site.
Stayed 1 night in May 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

A

Business traveller
Liked: Cleanliness, staff & service, amenities
The walls aren’t insulated so you can hear a lot in this hotel, other than that the view was amazing in the corner room and the staff was fantastic.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven, Bellevue

Stayed 2 nights in Apr 2024

10/10 Excellent

Javona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the area where the hotel is located is near a lot of things.
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Business office computers did not have Internet
Stayed 4 nights in Apr 2024

10/10 Excellent

Omaema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel!! I will come back for sure! It was close to everything ! Beautiful view ❤️
Stayed 3 nights in Apr 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable. Nice pillows. Convenient area.
Stayed 1 night in Apr 2024

8/10 Good

Carolina

Stayed 4 nights in Apr 2024

10/10 Excellent

Hartley

Stayed 1 night in Apr 2024

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were not the nicest on check in but every thing else has been good
Stayed 1 night in Apr 2024

10/10 Excellent

Nadine and Dean

Stayed 3 nights in Apr 2024

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently located for our visit to the Rogers Center.
Stayed 1 night in Apr 2024

6/10 Okay

Gunreet Singh

Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria, Escondido

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, friendly staff, Loved my room
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would highly recommend this hotel. It was a great place to stay, close to amenities, a clean modern room and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check-in were friendly, we were offered a complimentary upgrade which was appreciated. The room was very comfortable, bed was excellent and we had a great lake view.
Stayed 4 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the Toronto attractions .
Stayed 2 nights in Apr 2024