Search Hotels Near Tom Ridge Center, Erie

"Good"

"Property and room were very clean."

"Nice hotel, bed was very hard. Too much for my bad back. "

"We stayed in room 307- it smelled absolutely disgusting of cigarette smoke. Front desk gave us cleaning spray to help, we had all 4 windows opened and no relief in the atrocious smell. Front desk stay said they were sold out of rooms and could not move us at all. I understand circumstances come up and the front desk staff was professional it was just extremely frustrating and frankly totally unacceptable. We could not even stay in our room and the smell was primarily in the bathroom so we couldn’t even utilize our bathroom because of the extreme cigarette smoke smell. Housekeeping should never have left the room in that condition. They should’ve propped windows open. They should’ve had the fan running or done something before making that room available at 4 PM when we checked in."

"A great room at a reasonable price. Great coffee too"

"Breakfast was yummy! Price was better than other hotels in the area. Safe, secure parking. "

"The beds were terrible - the room smelled of smoke, the pillows were terrible and overall the room was dirty. Looked as if someone did a quick wipe and emptied the trash. I wouldn't even take my sicks off. "

"Breakfast was in a very small area. Tub did not drain"

"if you want reviews here we go! My husband and I got a room for one night. We got there late of course that’s the way we planned it, but nonetheless, we had our reserved room get there. No one’s at the counter. A note said ring the bell so we did. How comes a young man just stood there and stared at us didn’t say can I help you hello then when I went to explain to him that we had a room, he just looked at me and said. nothing I then brought my reservation up on my phone so he could verify my reservation. I held up my phone. He didn’t even bother to look at it. He just kept staring at me so I said do you need this? He said whet do I need that for? I said maybe too compare the two reservations to verify it, no I don’t need to do that. He got on the computer and asked me what was my name and then got the key card and just laid them on the desktop! Didn’t say thank you enjoy your stay if you need anything, just let us know nothing!! I’ve never seen anything like that in my life. But I’m sure I’m not the only one who has experienced this behavior from him I don’t understand how you can have someone welcoming guests to your establishment your business to be so rude. It made me so angry you forget the about the good things. I must say for the attendant who was doing the checkout was very nice and kind and took care of us. She had to redo what he didn’t do on check-in, which was nothing because he did nothing for us. I will mot be returning! I’ll sleep in my car first! Who’s pay "