Sutton Place Hotel Ueno

2.5 star property
Hotel in Tokyo, a short walk to Ueno Park

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Photo gallery for Sutton Place Hotel Ueno

Deluxe Double Room | 1 bedroom, in-room safe, desk, soundproofing
Exterior
Lobby
Reception
Full-sized fridge, microwave, toaster, rice cooker
Sutton Place Hotel Ueno in central Tokyo offers easy access to Ueno Park and Sensoji Temple. Guests enjoy the convenient location and practical amenities like laundry facilities and in-room WiFi, ensuring everyone stays connected throughout their visit.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 4

Standard Single Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
LCD TV
Free extra futon mattress
Separate bedroom
Shower/bath combination
  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
LCD TV
Free extra futon mattress
Separate bedroom
Shower/bath combination
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
LCD TV
Free extra futon mattress
Separate bedroom
Shower/bath combination
  • 185 sq ft
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
LCD TV
Free extra futon mattress
Separate bedroom
Shower/bath combination
  • 201 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
LCD TV
Separate bedroom
Sofa bed
Free extra futon mattress
  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Standard Single Room

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

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About the area

Map
7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005

What's nearby

  • Ueno Park - 3 min walk - 0.3 km
  • Ueno Zoo - 9 min walk - 0.8 km
  • Sensoji Temple - 19 min walk - 1.6 km
  • Tokyo Skytree - 4 min drive - 3.3 km
  • Tokyo Dome - 4 min drive - 3.3 km

Getting around

  • Inaricho Station - 7 min walk
  • Keisei-Ueno Station - 9 min walk
  • Tokyo (NRT-Narita Intl.) - 68 min drive

Restaurants

  • ‪晴々飯店 - ‬1 min walk
  • ‪恵園 - ‬2 min walk
  • ‪マイカリー食堂 - ‬2 min walk
  • ‪おわん - ‬2 min walk
  • ‪Kab’s - ‬1 min walk

About this property

Sutton Place Hotel Ueno

Hotel near Ueno Park
Close to Ueno Zoo and Sensoji Temple, Sutton Place Hotel Ueno provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A vending machine, luggage storage and smoke-free property
  • A front desk safe
Room features
All 50 rooms have comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LCD TVs with digital channels
  • Communal kitchens, full-sized fridge/freezers and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Accessibility

  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 4:30 PM - 8:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Frequently asked questions

Is Sutton Place Hotel Ueno pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sutton Place Hotel Ueno?

This property doesn't offer parking.

What time is check-in at Sutton Place Hotel Ueno?

Check-in start time: 4:30 PM; check-in end time: midnight.

What time is check-out at Sutton Place Hotel Ueno?

Checkout is at 11:00 AM.

Where is Sutton Place Hotel Ueno located?

Located in Ueno, this hotel is within a 10-minute walk of Ameyoko Shopping District and Ueno Park. Sensoji Temple and Ueno Zoo are also within 1 mile (2 km). Inaricho Station is 7 minutes by foot and Iriya Station is 10 minutes.

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Sutton Place Hotel Ueno Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 84 out of 242 reviews
Rating 8 - Good. 87 out of 242 reviews
Rating 6 - Okay. 48 out of 242 reviews
Rating 4 - Poor. 19 out of 242 reviews
Rating 2 - Terrible. 4 out of 242 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Amenities, property conditions & facilities
Great hotel, quiet, clean and easy overnight from Narita airport.
Stayed 1 night in Sep 2025

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, good location, Great staff.
Stayed 2 nights in Aug 2025

8/10 Good

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, a lot of dining options around area.
Stayed 5 nights in Jun 2025

6/10 Okay

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
上野駅の入谷口から徒歩すぐの立地はとても良い
Stayed 1 night in Jun 2025

10/10 Excellent

MACHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くて便利でした。
Stayed 2 nights in Jun 2025

6/10 Okay

Christopher

Disliked: Property conditions & facilities, room comfort
This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Yau

Liked: Cleanliness, staff & service, amenities
The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Levy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Road noise, and curtins let alot of light through but still i nice friendly place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is very comfortable to stay
Stayed 1 night in Jul 2024

8/10 Good

riley

Liked: Staff & service, property conditions & facilities, room comfort
Good stay, just the occasional japanese bug
Stayed 1 night in Feb 2025

10/10 Excellent

CHAO WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
廁所很大有浴缸,盥洗用品是自取的,毛巾建議用白色的感受更好,房間不錯床很舒服,但2個行李箱會打不開,整理行李需要一些技巧,裡車站不遠很方便
Stayed 3 nights in Mar 2025

6/10 Okay

SIN MING

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

business travel

Very clean, that's it.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and the room was nice.
Stayed 3 nights in May 2024

8/10 Good

KAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

地點離車站算近,飯店工作人員非常友善,若要打掃房間需要提前跟櫃台說
Stayed 4 nights in Dec 2024

8/10 Good

wing hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good location. Within 5-10 mins from Ueno JR station
Stayed 3 nights in Dec 2024

10/10 Excellent

Pioray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 2 nights in Nov 2024

8/10 Good

YONGNAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
寝るだけなら非常に広いし交通も便利
Stayed 1 night in Aug 2024

8/10 Good

Kai Kwong

Liked: Cleanliness, staff & service, property conditions & facilities

A fair place to stay

This is a affordable place to stay, it's location is good. It has high CP value. I recommend the hotel to remove the chair to save some space.
Stayed 2 nights in Jan 2025

8/10 Good

Veerasit

Liked: Cleanliness, staff & service, amenities
Moderate price for good room size, walkable area, Check-in time at 16:30 is too late, no breakfast provided but lots of fast food restaurant in the area
Stayed 6 nights in Dec 2024

8/10 Good

ミホ

Liked: Cleanliness
駅から近い!
Stayed 1 night in Dec 2024

8/10 Good

YA-TING

離車站算近
Stayed 5 nights in Jul 2024

10/10 Excellent

Yu Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離上野站近,很方便,房間夠大,很意外還能有浴缸!!
Stayed 1 night in Aug 2024