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Randor Residence Tokyo Suites

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Individually decorated, individually furnished, free WiFi, bed sheets
Flat-screen TV
Flat-screen TV
Flat-screen TV

Overview of Randor Residence Tokyo Suites

Randor Residence Tokyo Suites

3 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Washer

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Contactless check-out
4-37-1 Arakawa, Tokyo, 116-0002

Explore the area

  • Popular LocationDisneyland® Tokyo35 min drive
  • Popular LocationShibuya Crossing38 min drive
  • AirportTokyo (HND-Haneda)40 min drive
  • Popular LocationTokyo DisneySea®40 min drive

Choose dates to view prices

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

5/5 guest room rating
  • 517 sq ft
  • Studio
  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

Family Suite, 3 Bedrooms

5/5 guest room rating
  • 883 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed, 7 Single Futons and 1 Single Sofa Bed

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

5/5 guest room rating
  • 377 sq ft
  • Studio
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Exclusive Suite, Multiple Bedrooms, Accessible

5/5 guest room rating
  • 883 sq ft
  • 2 bedrooms
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed and 8 Single Futons

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

No guest room rating
  • 441 sq ft
  • Studio
  • Sleeps 5
  • 1 Queen Bed and 3 Single Futons

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

No guest room rating
  • 355 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

5/5 guest room rating
  • 377 sq ft
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 1076 sq ft
  • Studio
  • Sleeps 10
  • 2 Double Beds and 6 Single Futons

Deluxe Suite, 3 Bedrooms

5/5 guest room rating
  • 883 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 4 Single Beds, 7 Single Futons and 1 Single Sofa Bed

About this area


Located in Tokyo's Arakawa neighbourhood, Randor Residence Tokyo Suites is near a train station. Tokyo National Museum and Kabuki-za Theatre are cultural highlights, and some of the area's popular attractions include Akihabara Electric Town and Ueno Zoo. La Qua Tokyo Dome City and Konica Minolta Planetarium Tenku are not to be missed. Guests love the property's convenience for public transportation: Machiya-ekimae Station is 6 minutes on foot and Arakawa-nichome Station is 8 minutes.

What's nearby

  • Nippori Textile Town - 15 min walk
  • Yoshiwara Shrine - 4 min drive
  • Disneyland® Tokyo - 35 min drive
  • Shibuya Crossing - 38 min drive
  • Tokyo DisneySea® - 40 min drive

Getting around

  • Shin-Mikawashima Station - 6 min walk
  • Machiya-ekimae Station - 6 min walk
  • Tokyo (NRT-Narita Intl.) - 50 min drive

About this property

Randor Residence Tokyo Suites

3-star Tokyo aparthotel in Arakawa, near Ueno Onshi Park
Express check-in and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers a washing machine and a fridge, plus free WiFi, free wired Internet and a flat-screen TV. Added amenities include a microwave, a hob and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 forms of air-conditioned accommodation with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and bidets.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected


Contactless social distancing and check-out
This information is provided by our partners.

Property amenities


  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free

Food and drink

  • Fridge
  • Hob
  • Microwave
  • Paper towels
  • Electric kettle
  • Cookware/dishes/utensils


  • Bed sheets provided


  • Combined shower/bath
  • Towels provided
  • Hairdryer
  • Free toiletries
  • Bidet


  • Flat-screen TV


  • Washing machine
  • Near a laundromat


  • Air conditioning
  • Heating


  • No pets allowed


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • Near a train station

Safety features

  • Fire extinguisher
  • Smoke detector


  • 11 rooms
  • Individually decorated
  • Individually furnished

Similar properties

See similar properties



Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18


Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 30荒保衛環き(三)第1号

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 42 out of 77 reviews
5 - Excellent 55%
Rating 4 - Good. 25 out of 77 reviews
4 - Good 32%
Rating 3 - Okay. 6 out of 77 reviews
3 - Okay 8%
Rating 2 - Poor. 1 out of 77 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 77 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Spacious and comfortable apartment with full equipped appliances. Pretty nice family friendly area for families with all ages. Will recommend people who want to explore the different feel of Tokyo.
Stayed 2 nights in Jan 2020

3/5 Okay

Travelled with family and small children
Disliked: Cleanliness
The hotel was walking distance from the train station, opposite to a 7/11 convenience store and reception was open till 10pm. The fridge and cooking microwave worked well, but we couldn’t figure out the stove. We couldn’t find a plug, so we hand washed all dishes with running water. There is no wall safe to store any valuables. The bath/shower room was alright. It had multiple lighting settings and the water temperature was set using an electronic system. At one point the shower floor did start to flood and we discovered a dirty wipe that was covering the drain. Really gross. It looked like someone had, at one stage, thrown up in the toilet as there were splatter stains on the bottom of the walls around the toilet. The reception staff were limited with their English, but friendly. We had 5 beds. The linen was reasonably clean but probably needed an upgrade. The washing machine, air conditioner TV and clothes drying rack worked well. The door was locked using a pin system and there were slippers provided for the week. If you needed to dispose of garbage, it could be placed outside the door before 10am. Same with any towels. Our view was a car park out the back of the building. It didn’t bother us as we kept the blinds down and were out touring most of the time.
Stayed 7 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel is the last 7 days and found we have a very pleasant experience. It is very closed to train station and got a convenience store just opposite the hotel. Definitely will come back for our next trip to Tokyo.
Stayed 7 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and toilet is clean and spacious. Was a little upset when given a room at 2nd storey without lift. No seats at lobby for guests waiting for our transport.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was spacious and clean.and the best is the location of the hotel where 7-11 is just right opposite.
Stayed 2 nights in Dec 2019