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Rakuten STAY Tokyo Asakusa

2.5 star property
Hotel in Tokyo, near Tokyo Skytree

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Rakuten STAY Tokyo Asakusa

Exterior
Twin Room, Non Smoking | Blackout curtains, free WiFi, bed sheets
Exterior
Front of property
Free toiletries, hair dryer, slippers, electronic bidet

Reviews

7.4 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 12.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 12.2 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking (Lower Floor, No View)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (Lower Floor, No View)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 12.2 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
APA Hotel Asakusa Ekimae
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1015)
The price is ₹4,408
₹5,333 total
includes taxes & fees
29 Sept - 30 Sept
APA Hotel Asakusa Ekimae

About the area

Map
2-16-6 Azumabashi, Sumida, Tokyo, Tokyo, 130-0001

What's nearby

  • Kaminarimon Gate - 10 min walk
  • Tokyo Skytree - 10 min walk
  • Sensoji Temple - 13 min walk
  • Ryogoku Kokugikan - 3 min drive
  • Ueno Park - 4 min drive

Getting around

  • Honjo-azumabashi Station - 3 min walk
  • Tokyo Skytree Station - 8 min walk
  • Tokyo (HND-Haneda) - 35 min drive

Restaurants

  • ‪展望ラウンジ アサヒスカイルーム - ‬4 min walk
  • ‪Deus Ex Machina - ‬4 min walk
  • ‪松屋 - ‬3 min walk
  • ‪むうや - ‬2 min walk
  • ‪ゆで太郎 - ‬3 min walk

About this property

Rakuten STAY Tokyo Asakusa

Hotel near Tokyo Skytree
A short walk from Sensoji Temple, Rakuten STAY Tokyo Asakusa has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Bike hire, a lift and smoke-free property
Room features
All 50 rooms have comforts such as air conditioning, as well as amenities such as free WiFi.
Other amenities include:
  • Toilets with electronic bidets, free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Fridges, heating and limited housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Guest services

  • Weekly housekeeping

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY Tokyo Asakusa Hotel
Rakuten STAY Tokyo Asakusa Tokyo
Rakuten STAY Tokyo Asakusa Hotel Tokyo

Frequently asked questions

Is Rakuten STAY Tokyo Asakusa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rakuten STAY Tokyo Asakusa?

Rakuten STAY Tokyo Asakusa doesn't offer parking.

What time is check-in at Rakuten STAY Tokyo Asakusa?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rakuten STAY Tokyo Asakusa?

Checkout is at 10:00 AM.

Where is Rakuten STAY Tokyo Asakusa located?

Located in Sumida, this hotel is within a 15-minute walk of Kaminarimon Gate, Tokyo Skytree and Sensoji Temple. Ueno Park is 1.9 mi (3.1 km) away. Honjo-azumabashi Station is only a 3-minute walk and Tokyo Skytree Station is 8 minutes.

Rakuten STAY Tokyo Asakusa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 72 reviews" "
Rating 8 - Good. 22 out of 72 reviews" "
Rating 6 - Okay. 11 out of 72 reviews" "
Rating 4 - Poor. 14 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

8.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Farhat

Disliked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Zachary

Stayed 19 nights in May 2024

10/10 Excellent

Kenn Leen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved my stay here, check in was seamless, room was very clean and just the right size for one person and the area was quiet and convenient to get around. Would love to stay here again when I’m back in Japan :)
Stayed 5 nights in Feb 2024

10/10 Excellent

AMRIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
good for solo travellers
Stayed 6 nights in Oct 2023

6/10 Okay

Rachel

Stayed 14 nights in Sep 2023

8/10 Good

Gabriel Souza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Aug 2023

6/10 Okay

Bisma

The things I liked about the hotel are that it was super convenient, safe and had easy access to public transport. It’s also in the heart of Asakusa and therefore close to some of the popular tourist spots such as Senso-ji temple. However, I must say that there was no active staff working in the hotel - no staff at the reception so whenever we had issues we had no one directly to speak with. We had issues with AC in our room and had to go down to the lobby area to call through tablets to speak to someone and that someone was not even the direct management person. So it made the whole situation even more difficult. But in the end, we got another room and the issue was resolved.
Stayed 7 nights in Jul 2023

4/10 Poor

Wirin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is good but how do they expect foreigner to get through the glass entry who have no phone service. I was never emailed a gate password.
Stayed 14 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
Sub-par
Room was pretty clean, but things like the shower curtain were stained and there was a stain on the carpet. When contacting the hotel support through email, they weren’t as gracious or accommodating when I asked for my room to be cleaned, and asked me to leave the room for an 8 hour window, from 8 AM to 4 PM. Not sure if that was appropriate, considering I paid for the room and had to leave for basically the whole day from really early in the morning, just because I asked for the sheets to be changed? Felt like they were punishing me for asking. When I wanted to book another night, they were pretty rude and unhelpful, telling me to simply book on my own (which would mean checking out, checking in after 3 PM and being in a new room). Seemed like they didn’t understand the convenience of extending a stay means I don’t want another room. I guess you get what you pay for with this place. If you want better hotel service and better support, I wouldn’t suggest staying here. If you like to be left alone, don’t plan to stay in your room at all, with little amenities, then this place is doable.
Stayed 11 nights in May 2023

6/10 Okay

Tommy

Liked: Cleanliness
Disliked: Staff & service
Pros: 1. Close by Skytree & Asakusa 2. Restaurants are nearby including Sushiro, Tokyo Sumidagawa Brewing, Muya and etc. 3. The Closest train station is Honjo Azumabashi [A3 exit] 4. Room is clean. There's Nescafe pod, electric kettle, cups, toothbrush, hair dryer. No microwave 5. There's 24 hrs coin laundry nearby and is called コインランドリー - 2 Chome-3-3 Azumabashi, Sumida City, Tokyo 130-0001, Japan. No detergent needed since the washing machine comes with it. 300 yen per wash Dryer - 100 yen for 10 min & you will need at least 30 to 40 min. Cons: 1. No room service by staff - For 8 days, there was no fresh sheet or towel 2. Called the phone number regarding with the fridge that got no power, they sent me email instead. Until my friend who know how to speak Japanese & they finally come fix it. A button on the wall with Jap writings on it fixes it. 3. The fridge is moldy. I think the previous person got the same issue but they didn't need it. I had to clean it with disinfected wipe before using. 4. Didn't receive the door code the night before. Until I realized they sent it to me over the email few hours before my arrival in Narita. 5. Make sure you know your reservation number beforehand, you need it to check in and check out on the tablet. 6. When you use the hotel tablet to call them, the line is usually busy and tell you to call back at later time. 6. It's hard to understand the staff over the phone. But if you know Japanese, you should be fine.
Stayed 7 nights in Apr 2023

8/10 Good

夏未

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
盆期間前後に宿泊したが、安くても2泊で2万ほどを覚悟していたが、1万5千円もせず楽天の運営しているホテルということで安さと安心感があった。チェックイン時はタブレットで通話するが、他の人とタイミングが被ると聞き取りづらいかもしれない。 部屋は狭いが、都内で浅草、スカイツリー、両国まで徒歩30分かからず行ける範囲で、レンタサイクルをするとすぐに着く。ただ、浅草は自転車で行くと自転車の置き場に困るため、基本は歩きが良い。特に最寄駅である、本所吾妻橋駅からは1本で羽田空港まだ行くことができるため、飛行機で旅行する際には良い。 パジャマは日数分あったが、1枚腕のところに血の後のようなものがあり、少し気になった。また、そこらじゅうで洗面所の扉を開けて風呂に入らないように、入ると火災報知器が誤作動するとあったが、お風呂の換気扇は扇風機と間違えるほど音が大きく、換気してます！感が満載の換気扇なので、お湯を使いおわり熱気はものの数分で無くなってしまい、とても気持ちの良い風呂上がりになる。 ちなみに、コーヒーマシンがあり、ウェルカムドリンクだそうです。確認をしました。朝の目覚めのコーヒーになりました。気になるところもあったが、この値段ならいいかと感じるレベル、徒歩で観光もでき、交通も便が良い為満足度が高い。
Stayed 2 nights in Aug 2024

10/10 Excellent

Kar Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute room decoration. Clean and comfortable
Stayed 3 nights in Jun 2024

10/10 Excellent

Jatuporn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Yi Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

???

Travelled with family
洗面所に髪の毛が落ちていたのが気になったくらいであとは良かったと思います。
Stayed 1 night in Jun 2024

10/10 Excellent

Yan Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

JAEHYEON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Pak Lam Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Tomokazu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
事前に暗証番号がメール届いていなかった事以外は完璧です
Stayed 1 night in May 2024

6/10 Okay

Wong Kin

Never received check in email Had difficulty when self check in
Stayed 1 night in Apr 2024

8/10 Good

antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A chegada foi difícil, pois o auto check-in não é tão eficiente. Mas através do chat falei com Daniel que foi super prestativo, apesar de diversos contratempos. Decoração moderna e de bom gosto. Boa localização. Podendo ir a pé a Sky tree e ao templo Senso-ji. Se vc não precisa de um concierge presente na recepção, este é um hotel é uma excelente pedida.
Stayed 2 nights in Mar 2024