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Reviews of Miyako City Tokyo Takanawa

3.5 out of 5
Miyako City Tokyo Takanawa
3-19-17 Takanawa, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 537 out of 832 reviews" "
Rating 8 - Good. 227 out of 832 reviews" "
Rating 6 - Okay. 58 out of 832 reviews" "
Rating 4 - Poor. 5 out of 832 reviews" "
Rating 2 - Terrible. 5 out of 832 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jadzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again !
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We really love this place. Aki was very helpful since the day we checked in. We highly recommend this place.
Stayed 2 nights in May 2024
Response from ホテルのマネージャー on 21 May 2024
Thank you very much for staying at Miyako City Tokyo Takanawa. Thank you very much for your high evaluation of our staff. All the staff will strive to provide better service so that we can receive a higher evaluation next time.I look forward to meeting again.

10/10 Excellent

Anthony, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although room was a bit small, everything else was perfect. Would stay again
Stayed 2 nights in May 2024
Response from ホテルのマネージャー on 12 May 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.We look forward to seeing you again.

10/10 Excellent

Leandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very close to the train shinagawa station. Will be back! Room are so cute and modern and clean. Great bed too!
Stayed 1 night in May 2024
Response from ホテルのマネージャー on 12 May 2024
Thank you very much for staying at Miyako City Tokyo Takanawa. Also, thank you very much for your valuable opinion. Next time, all the staff will strive to provide services so that we can receive even higher evaluations.We look forward to seeing you again.

10/10 Excellent

Vicky, Leesburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately our city view was of a lot of construction.
Stayed 1 night in May 2024
Response from ホテルのマネージャー on 12 May 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

8/10 Good

Nikita

Travelled with family
Liked: Cleanliness, staff & service
It is a 10 min walk to the metro so not the most convenient, but was the staff was helpful and friendly and the hotel was clean
Stayed 2 nights in Apr 2024
Response from ホテルのマネージャー on 3 May 2024
Thank you very much for staying at Miyako City Tokyo Takanawa. Also, thank you very much for your valuable opinion. Next time, all the staff will strive to provide services so that we can receive even higher evaluations.We look forward to seeing you again.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things: location and the beds! They have probably the most comfy beds I’ve slept in out of the three other hotels we stayed at while in Japan. It was a nice way to end our trip. And they have a train station literally across the street, Takanawa Gateway. The biggest benefit is if you’re going to Shibuya, you get on before the busy Shinagawa station. There is a lot of construction in the area but that wasn’t an issue for us unless you’re looking for a good view of the city from your room. Staff were friendly and helpful, especially the cleaning staff, props to them. The property was well kept and maintained. Appreciated how quiet the area was at nighttime as it was a nice reprieve from the hustle and bustle of the other more touristy areas. Lawson and 7-11 were only a few minutes away. Food options were limited but if you like ramen there are a couple places within walking distance. Would highly recommend and would definitely stay here again.
Stayed 7 nights in Apr 2024
Response from ホテルのマネージャー on 3 May 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay. We look forward to seeing you again.

10/10 Excellent

Yim Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 mins walk from Takanawa gate Station 10 mins walk from Shinagawa Station. The room is super clean and provide all basic amenities. Not recommended the breakfast.
Stayed 6 nights in Apr 2024
Response from ホテルのマネージャー on 1 May 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Shuangping

Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice place
Stayed 1 night in Apr 2024
Response from ホテルのマネージャー on 1 May 2024
Thank you very much for staying at Miyako City Tokyo Takanawa. Also, thank you very much for your valuable opinion. Next time, all the staff will strive to provide services so that we can receive even higher evaluations.

6/10 Okay

Takuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from ホテルのマネージャー on 1 May 2024
この度は都シティ東京高輪にご宿泊いただき誠にありがとうございます。次回はさらなる高評価をいただけるよう、スタッフ一同サービスに努めてまいります。またのご利用をスタッフ一同心よりお待ち致しております。

10/10 Excellent

Mari, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and friendly staff.
Stayed 2 nights in Apr 2024
Response from sato on 28 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

andreas, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, limited dining nearby. Very clean and modern, excellent staff. Will go back.
Stayed 7 nights in Apr 2024
Response from sato on 28 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with very helpful service.
Stayed 5 nights in Apr 2024
Response from sato on 20 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from sato on 20 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, super clean, close to transport, great ramen place 10 mins down the road!
Stayed 1 night in Apr 2024
Response from sato on 20 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

STANLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet
Stayed 4 nights in Apr 2024
Response from ホテルのマネージャー on 17 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Perfectly clean. Comfortable beds. Delicious breakfast. Amazing staff. A few min walk from 2 different stations and a few mini marts. Yummy treats and beverages every evening included with stay. Would definitely stay here again.
Stayed 4 nights in Apr 2024
Response from ホテルのマネージャー on 17 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Abril

Stayed 1 night in Apr 2024
Response from ホテルのマネージャー on 5 May 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay. We look forward to seeing you again.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel room with everything needed for an overnight stay. Quiet, and with lovely soaking tub
Stayed 1 night in Apr 2024
Response from ホテルのマネージャー on 17 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

8/10 Good

Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant stay. Bathroom was spacious.
Stayed 7 nights in Apr 2024
Response from ホテルのマネージャー on 12 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

8/10 Good

Jong Woo

Liked: Cleanliness, staff & service, property conditions & facilities
small room
Stayed 2 nights in Mar 2024
Response from ホテルのマネージャー on 12 Apr 2024
Thank you very much for staying at Miyako City Tokyo Takanawa. Also, thank you very much for your valuable opinion. Next time, all the staff will strive to provide services so that we can receive even higher evaluations.

10/10 Excellent

Kana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to a couple stations. Staff (reception and cleaning) are helpful. I will highly recommended and definitely stay again.
Stayed 4 nights in Mar 2024
Response from ホテルのマネージャー on 12 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Nandini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ホテルのマネージャー on 12 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

8/10 Good

Doug

Business traveller
Liked: Staff & service, property conditions & facilities
very clean and convenient.
Stayed 1 night in Mar 2024
Response from ホテルのマネージャー on 3 Apr 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Maybelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 5 nights in Mar 2024
Response from sato on 30 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

8/10 Good

Norma

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy walk away from the nearest train station and check in was super easy. The rooms were very nice and clean. The bed was comfortable and the bath was amazing for my tired feet. You do get a city view in the upstairs rooms but there's construction going on which takes away from the magic. Still, I'd say the only real downside was getting the breakfast included option (which cost a little more) and it wasn't very good. Mostly it was cold side dishes, a small cold sandwich, and basic drinks. Also there's not many affordable dining options nearby so you would need to take a train to an area with more options. We went to Tokyo station from here and it was perfect. I'd stay here again because it's a nice comfy hotel, but I wouldn't pay for the breakfast option.
Stayed 1 night in Mar 2024
Response from sato on 30 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and conveniently located between 2 stations
Stayed 5 nights in Mar 2024
Response from sato on 30 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Sabrina

Travelled with partner
Miyako City Tokyo Takanawa is a very clean and comfortable hotel in the Takanawa/Shinagawa area. It is a short walk to Takanawa Gateway and Shinagawa station. The staff were extremely efficient and helpful in all aspects of our stay. The rooms were very clean and the bathrooms stocked with amenities. They provide shipping at the front desk a money converter machine, vending machines and laundry facilities. We enjoyed our stay here and will be back again soon.
Stayed 5 nights in Mar 2024
Response from sato on 30 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Miyako City Tokyo Takanawa was very courteous and very patient in answering the many questions we during our stay. Our room was clean and the fixtures were new a modern. The breakfast menu was excellent!
Stayed 6 nights in Mar 2024
Response from sato on 17 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Katherine, Santa Fe

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel about 5 blocks from the train station. Quiet, clean, small rooms but well laid out. Breakfast was not huge but satisfactory. Great restaurant across the street heading towards the station that serves only chicken, Kuro Satuma Dori. We would definitely stay there again.
Stayed 1 night in Mar 2024
Response from sato on 17 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Mar 2024
Response from sato on 17 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great and hotel was clean. The area was safe and easy to walk around to get to places. Great breakfast and tasted great! I had an amazing hotel experience.
Stayed 2 nights in Mar 2024
Response from sato on 17 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who were courteous and prompt. The hotel itself was very clean and in a safe area.
Stayed 2 nights in Mar 2024
Response from sato on 17 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from sato on 17 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Mary, Unionville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Mar 2024
Response from sato on 10 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from sato on 1 Mar 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

LINDY, Sungapore

Travelled with partner
Miyako city hotel is wonderful. We always stay at Grand Prince Takanawa. This time we decided to give Miyako hotel a try. It is really good. Very clean and accommodating. Helpful staff. It gives us a very easy going feeling.. A fuss free hotel. And that’s what we need for this short trip. Will definitely be back at this hotel. Thank you for the wonderful stay.
Stayed 6 nights in Feb 2024
Response from sato on 23 Feb 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from sato on 23 Feb 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

I-Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jan 2024
Response from sato on 11 Feb 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

8/10 Good

KAZUSHIGE, SPARTANBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The bathtub is big enough.
Stayed 1 night in Jan 2024
Response from Sheraton Miyako Hotel Tokyo on 4 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean and good
Stayed 2 nights in Jan 2024
Response from Sheraton Miyako Hotel Tokyo on 4 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Renno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from sato on 27 Jan 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and room and we really appreciated the bath! Very handy to be near Shinagawa station for lots of the bullet trains.
Stayed 3 nights in Jan 2024
Response from sato on 22 Jan 2024
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

6/10 Okay

Kiwako, Columbus

Business traveller
Liked: Cleanliness, amenities
Easy access from the stations. Clean and comfortable. But probably not worth $300 even with breakfast.
Stayed 1 night in Dec 2023
Response from sato on 31 Dec 2023
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Amanda

Stayed 1 night in Dec 2023
Response from sato on 24 Dec 2023
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

LEE WEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great customer service , love the complimentary drinks and snacks at bar area.
Stayed 3 nights in Dec 2023
Response from sato on 21 Dec 2023
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

10/10 Excellent

Sunisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from sato on 9 Dec 2023
この度は都シティ 東京高輪をご利用頂きましてありがとうございました。　またのご利用をスタッフ一同心よりお待ち致しております。

8/10 Good

Michael, Kobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, and great service, including some English-speaking front desk agents. I wish the kitchen was open for a proper lunch or dinner as there are little to no convenient, walkable dining options nearby (except for a very delicious family run Indian restaurant across the street).
Stayed 2 nights in Nov 2023
Response from sato on 2 Dec 2023
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.

6/10 Okay

Junko

Disliked: Cleanliness, staff & service
Poor cleaning
Stayed 4 nights in Nov 2023
Response from sato on 2 Dec 2023
この度は都シティ 東京高輪をご利用頂きましてありがとうございました。　頂戴致しましたご意見につきましては社内で確認致します。またのご利用スタッフ一同心よりお待ち致しております。

8/10 Good

Edward

Stayed 1 night in Nov 2023
Response from sato on 21 Dec 2023
Thank you very much for your stay at Miyako City Tokyo Takanawa. We would also like to thank you again for taking the time to provide us with your feedback after your stay.