JR-East Hotel Mets Shibuya

3.5 star property
Hotel with a 24-hour front desk, 9-minute walk to Shibuya Crossing

Choose dates to view prices

JR-East Hotel Mets Shibuya places visitors in Tokyo's vibrant fashion district. The hotel offers in-room WiFi and laundry facilities. Multilingual staff assist guests in navigating their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 19 of 19 rooms

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 226 sq ft
  • Sleeps 1
  • 2 Large Single Beds

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 1 Large Single Bed

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 2 Large Single Beds

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 172 sq ft
  • Sleeps 1
  • 1 Large Single Bed

Single for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 172 sq ft
  • Sleeps 1
  • 1 Large Single Bed

Single for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 1 Large Single Bed

Twin for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 226 sq ft
  • Sleeps 1
  • 2 Large Single Beds

Twin for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin - Non - Smoking / Residential style

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Deep-soaking bath
Toilet with electronic bidet
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin for 5 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Deep-soaking bath
  • 344 sq ft
  • Sleeps 5
  • 2 Double Beds

Superior Twin Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Superior Double Room Non smoking

  • Sleeps 2

Superior Single Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

Single - Non Smoking / Residential Style

  • Sleeps 2

Twin - Non Smoking / Residential Style

  • Sleeps 2

Deluxe Twin - Non Smoking / Residential Style

  • Sleeps 4

Deluxe Twin For 5 People - Non Smoking / Residential Style

  • Sleeps 5

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About the area

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Sky - 3 min walk - 0.3 km
  • Shibuya Scramble Square - 3 min walk - 0.3 km
  • Shibuya Hikarie - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya Crossing - 6 min walk - 0.6 km

Getting around

  • Shibuya Station - 1 min walk
  • Ebisu Station - 13 min walk
  • Tokyo (HND-Haneda) - 41 min drive

Restaurants

  • ‪小諸そば - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪LA COCORICO Shibuya - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪水炊き・焼き鳥 とりいちず酒場 渋谷新南口店 - ‬1 min walk

About this property

JR-East Hotel Mets Shibuya

Hotel near Shibuya Crossing
JR-East Hotel Mets Shibuya provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • A vending machine, a front desk safe and luggage storage
  • Multilingual staff
  • Guest reviews give good marks for the proximity to public transport and overall condition
Room features
All 186 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and hairdryers
  • Fridges, heating and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1980 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Is JR-East Hotel Mets Shibuya pet-friendly?

No, pets are not allowed at this property.

How much is parking at JR-East Hotel Mets Shibuya?

Self-parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at JR-East Hotel Mets Shibuya?

Checkout is at 11 AM.

Where is JR-East Hotel Mets Shibuya located?

Located in Shibuya, this hotel is within a 10-minute walk of Shibuya Sky and Shibuya Crossing. Roppongi Hills and Meiji Jingu Shrine are also within 2 miles (3 km). Shibuya Station is only a 2-minute walk and Omote-sando Station is 18 minutes.

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Reviews

JR-East Hotel Mets Shibuya Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 619 out of 1007 reviews
Rating 8 - Good. 308 out of 1007 reviews
Rating 6 - Okay. 52 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

Reviews

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this area and the hotel was perfect for us
Stayed 3 nights in Oct 2025

10/10 Excellent

Carleigh

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice bathrooms. We loved the breakfast buffet, the French toast was so yummy. The staff was kind and very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, will stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Verble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2025

10/10 Excellent

Deng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff are very friendly
Stayed 4 nights in Oct 2025

8/10 Good

Gema

Liked: Cleanliness, amenities, property conditions & facilities
“Small room but great stay!” The room was small, but very clean and had everything I needed. The amenities were great and the location made it super easy to get around Shibuya. Perfect spot if you’re looking for convenience and comfort in the city.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mehr

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly convenient location. You just exit Shibuya Station from New South Gate and follow signs to the hotel. The hotel was quiet and clean and had everything we needed for our stay. Staff are able to help arrange luggage forwarding to your next hotel for you. Will definitely stay here next time I visit and would recommend to everyone.
Stayed 6 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry was convenient and easy to use, room was clean and tidy, exactly as depicted. Great location, near station and extremely friendly and helpful staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kenny

Liked: Amenities
The staff was amazing here, everyone was so helpful. This place is also super close to shibuya station and square, so everything was accessible.
Stayed 7 nights in Oct 2025

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and very good breakfast
Stayed 5 nights in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to the shinbuya station. Its only a 10 min walk to scramble square. The location made it very convient to get on the subway and explore Tokyo
Stayed 5 nights in Nov 2025

10/10 Excellent

Windell

Liked: Cleanliness, amenities
Great location and stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, literally connected to Shibuya Station and the Shibuya Sky building. Lots of restaurants and coffee within walking distance. Short walk to the Scramble and Hachikō Square. Easy to jump on the train or grab a taxi. Very helpful front desk staff, easy check-in and check-out process. Room was the largest we had in Japan, and was very quiet. Would definitely stay here again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Odun

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel. Breakfast is great and generous! No complaints at all. Will stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite small but you can’t beat the price and convenience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. The staff was fantastic and friendly. Get the breakfast buffet, it’s great!I really love this place.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is so convenient. A very comfortable stay close to restaurants, sights, transport and shopping.
Stayed 3 nights in Jun 2025

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were incredibly courteous and helpful. This hotel can not be in a better location for a Tokyo visit. The only concern was the breakfast. Food is Asian themed and served cold. Single coffee machine was usually out of commission and coffee was poor when it did work. If you are from a western country, I recommend skipping breakfast here and picking it up on the go.
Stayed 13 nights in Oct 2025

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book a stay at this hotel! We were thrilled we did as the rooms were a decent size, check in was easy, breakfast was convenient and good (both Japanese and Western options), very clean, very quiet and most importantly the location was amazing! It is connected to the Shibuya train station so we could access any part of Tokyo very easily! Also walking distance to lots of dinning options and Shibuya crossing, but far enough away that it is quiet! I would 100% recommend this hotel and would gladly stay here again! After staying at 4 different hotels during our Japan trip (including another in Tokyo), this was the best hotel overall!
Stayed 4 nights in Sep 2025

10/10 Excellent

Lisuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to JR Station. Joined by Sakura station to the train station which makes it very handy going to and from the airport. Only a short walk to shibuya crossing. Highly recommend
Stayed 3 nights in Sep 2025

6/10 Okay

Hong Leng

Liked: Cleanliness, staff & service
Location was pretty good within walking distance to Shibuya South Entrance thus avoiding huge crowd at famous crossing. Used the laundry too with detergent included and drying. Took a while to complete the whole cycle. The only downside is the pillow…2 pieces which they could have provided additonal as they were soft.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached by a bridge to the shibuya train station- it was easy to get to the hotel with our luggage. And only a 10-15 min walk to shibuya crossing. For first time visitors, we loved this hotel, especially for the price. I was concerned about the “twin” bed they advertised for 2 people- it was as large as a full and comfortable. They have a coffee/tea machine in the lobby with some nice amenities available to take back to your room. Will definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, it was clean, had a great location and a wonderful breakfast.
Stayed 4 nights in Mar 2025