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Reviews of Cypress Inn Tokyo

3 out of 5
Cypress Inn Tokyo
1-2-5 Nishishinkoiwa, Katsushika, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 107 reviews" "
Rating 8 - Good. 40 out of 107 reviews" "
Rating 6 - Okay. 6 out of 107 reviews" "
Rating 4 - Poor. 1 out of 107 reviews" "
Rating 2 - Terrible. 0 out of 107 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property at a great location. Very close to the train station, like a 2 minute walk away. Staff was very friendly, but no need to talk to anyone to check out if you’ve paid already, especially if you’re a bit introverted.
Stayed 3 nights in May 2024
Response from Cypress Inn Tokyo on 25 May 2024
Thank you very much for staying with us.We will continue to make every effort to improve upon your evaluation.

8/10 Good

Tomohiro, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to Shinkoiwa station, where access to Narita airport and the central Tokyo is easy by 1 ride. Many shops and restaurants are nearby. Some were open till very late at night or open 24H.
Stayed 2 nights in Apr 2024
Response from Cypress Inn Tokyo on 14 Apr 2024
Thank you very much for staying with us.We are very honored to hear that you were satisfied with your stay.We hope you will consider staying with us again next time.

8/10 Good

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a business type hotel that mostly caters for japanese business people and travellers. Like all Japanese Hotels - expensive and less expensive, the rooms are quite compact. However the accommodation is ideal for a couple or single traveller. There are no frills and you hardly see any staff, but the rooms are clean and had a microwave, jug and some diningware. The hotel is located about 30 minutes to the east of Tokyo by train (quicker if you hop on a rapid train) on the JR Sobu line that goes directly to the Haneda airport - Shin-Koiwa.station is 1 minute away. We stayed there mid November 2023 for 4 nights because we want to stay in varied locations whilst in Tokyo. No downsides! - Would stay again. If you pay more that A$80 - A$120 for decent accommodation you have too much money - especially since you are only using it for a base to sleep.
Stayed 4 nights in Nov 2023
Response from Cypress Inn Tokyo on 12 Dec 2023
Thank you very much for using Cypress Inn Tokyo. Rapid trains also stop at Shin-Koiwa Station, so you can easily access many places in Tokyo.Our hotel is in a great location, just a 1-minute walk from the north exit of the station, with a 24-hour convenience store and a supermarket open until 24:00 right in front of you, as well as low-cost delicatessen shops and many other restaurants and pharmacies. As a result, we have received very favorable reviews from our guests.The rooms are equipped with a mini-kitchen, two-door refrigerator, microwave oven, and humidifying air purifier, making them suitable for long-term stays.I think you can use it for a long time without any inconvenience.We hope that you will use us again next time. All of our staff are looking forward to seeing you.

10/10 Excellent

Shinichi

Stayed 3 nights in Oct 2023
Response from サイプレスイン東京 on 1 Nov 2023
ご利用誠にありがとうございます。今後ともお客様のご評価を糧に、スタッフ一同より一層努めさせて頂きますので、次の機会にもご利用いただけますと幸いでございます。

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience, quiet, comfortable, safe, 100m to train station👍, 30 minutes to most attractions.
Stayed 4 nights in Oct 2023
Response from Cypress Inn Tokyo on 1 Nov 2023
Thank you for visiting Cypress Inn Tokyo.We are very honored that you like our hotel.One of the reasons why our hotel is so well supported isOne of the reasons why our guests support us is the convenience of being able to reach major stations such as Tokyo Station, Akihabara, Shinagawa, Shinjuku, etc. with only one train on the Sobu Line without having to change trains.We hope you will take advantage of this opportunity the next time you visit us.Our staff looks forward to serving you.

8/10 Good

Huong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really convenient if the hotel reception can work 24/7 as foreign guests like myself who doesn't speak or read japanese feel reassured that help is close by when we need it. Overall I like my clean, spacious room, close to local train station Shin Koiwa- 4stops to Tokyo central station and supermarket, eateries........ I do not mind to stay here again and recommend it to people.
Stayed 3 nights in Sep 2023
Response from Cypress Inn Tokyo on 7 Oct 2023
Thank you for using Cypress Inn Tokyo.Thank you very much.We will consider the points you have pointed out so that we can improve them.I would like to do so.Thank you very much for your valuable feedback.We hope that you will use us again next time.All of our staff are looking forward to seeing you.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the stay has lots of great food and convenient stores, as well as near to the train station, overall a great place to stay
Stayed 7 nights in Sep 2023
Response from Cypress Inn Tokyo on 13 Sept 2023
All of our hotel staff are working hard every day so that our customers can use it comfortably, and we are very impressed with the words of compliment you received.We will continue to serve every day so that everyone can spend a safe and comfortable stay.

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay if you are only staying for a while and will be out of the room for most of the time. Nice place to come back to after a day out.
Stayed 4 nights in Aug 2023
Response from Cypress Inn Tokyo on 17 Aug 2023
Thank you very much for using Cypress Inn Tokyo.The hotel is conveniently located just a 1-minute walk from the north exit of the station, with a 24-hour convenience store and a supermarket open until midnight,There are many other restaurants and pharmacies that are very popular with guests.We hope you can use the next opportunity. We look forward to seeing you from the staff.

10/10 Excellent

Silva

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a solo traveller. Have no complaints whatsoever.
Stayed 4 nights in Jul 2023
Response from Cypress Inn Tokyo on 13 Aug 2023
Thank you very much for using Cypress Inn Tokyo.The hotel is conveniently located just a 1-minute walk from the north exit of the station, with a 24-hour convenience store and a supermarket open until midnight,There are many other restaurants and pharmacies that are very popular with guests.We hope you can use the next opportunity. We look forward to seeing you from the staff.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the station, very clean and quiet.
Stayed 4 nights in Jul 2023
Response from Cypress Inn Tokyo on 16 Jul 2023
Thank you very much for using Cypress Inn Tokyo.I was relieved that I was able to spend my time slowly. Although this hotel is near the station, we have not pointed out the noise of the train or the bustle of the town, so you can stay with peace of mind.In addition, there are many shops near the station, and it has been well received by many customers.We hope you can use the next opportunity. We look forward to seeing you from the staff.

10/10 Excellent

Hao Chen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's right next to the station
Stayed 20 nights in Apr 2023
Response from サイプレスイン東京 on 1 Jul 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。当ホテルは駅北口から徒歩1分と好立地で、お客様からも好評頂いております。またのご利用をスタッフ一同心よりお待ちしております。サイプレスイン東京

10/10 Excellent

Phuc

Stayed 3 nights in Apr 2023
Response from Cypress Inn Tokyo on 7 Oct 2023
Thank you very much for using Cypress Inn Tokyo.I am very grateful for your compliment.We look forward to your continued support of Cypress Inn Tokyo.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Less than a two minute walk to the sobu line, restaurants and the bus. A few more minutes to even more restaurants and shopping. Less English speaking than central Tokyo but everyone is very friendly with great service. Laundry on site but don’t rely on the dryer.
Stayed 3 nights in Apr 2023
Response from CypressInnTokyo on 18 Apr 2023
Thank you very much for your stay at Cypress Inn Tokyo.We are relieved to hear that you had a pleasant stay with us.All of us at Cypress Inn Tokyo aim to provide you with a clean and comfortable space.We look forward to serving you again next time.

10/10 Excellent

MURILO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a good bed clean bathroom.
Stayed 5 nights in Feb 2023
Response from CypressInnTokyo on 23 Mar 2023
Thank you for using Cypress Inn Tokyo this time.Thank you very much.We are pleased to hear that you were satisfied with your stay.All the staff are very happy.For accommodation charges, such as advantageous plans for consecutive nights,We have many available.We would appreciate it if you could use it at the next opportunity.We are looking forward to seeing you from all the staff.

8/10 Good

Filix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The number of restaurants around the area was convenient and accessible. Being close to the station was useful and saved commute time.
Stayed 9 nights in Feb 2023
Response from CypressInnTokyo on 23 Mar 2023
Thank you for using Cypress Inn Tokyo this time.Thank you very much.Our hotel is conveniently located just a minute's walk from the north exit of the station.Convenience stores open 24 hours a day and open until 1 a.m.There is a supermarket in front of you that is very popularThank you.In addition, major stations such as Tokyo Station, Akihabara, Shinagawa, and ShinjukuIt is said that you can go to Sobu Line without changing trainsConvenience is also one of the factors that have received supportThank you.We hope that you will be able to use the next opportunity.Thank you. All the staff are waiting for youI'm talking about it.

10/10 Excellent

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to a train station and convenient to shop and eat
Stayed 3 nights in Jul 2019
Response from Cypress Inn Tokyo on 17 Aug 2019
This time, please use Cypress Inn Tokyo Thank you very much. The hotel is in a good location with a 1-minute walk from the north exit of the station. 24 hours convenience store and open until 1am There is a supermarket in front of you, Many other restaurants and pharmacies Very popular with guests I have received. The room has a mini kitchen, a two-door refrigerator, Long-term accommodation such as microwave oven and humidified air purifier It is also suitable for Even long-term use can be used without inconvenience I think. I hope you can use the next opportunity. There is. Wait from all the staff I am telling you.

10/10 Excellent

ちえこ

Liked: Cleanliness, staff & service, property conditions & facilities
静かで、ゆっくりと休めました。
Stayed 2 nights in May 2024
Response from Cypress Inn Tokyo on 21 May 2024
この度はサイプレスイン東京をお選びいただき誠にありがとうございます。お客様におかれましてはご満足頂けたようで大変幸甚でございます。次の機会にも、東京へお越しの際は当ホテルをご検討して頂けますことを願っております。

10/10 Excellent

ひろあき

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cypress Inn Tokyo on 11 May 2024
この度はサイプレスイン東京をご利用頂き、誠にありがとうございます。お客様に高いご評価をいただき大変幸甚でございます。また東京へお越しの際は、当ホテルをご検討して頂けることを心よりお願い申し上げます。

8/10 Good

Leila, Saltsjöbaden

I was satisfied but not more than that. It was clean but they will not clean your room unless you stay for longer. The room has a dvd player and a tiny cooking area which was nice if you need those things. It was affordable and i could stay again.
Stayed 2 nights in Apr 2024
Response from Cypress Inn Tokyo on 3 May 2024
Thank you very much for using Cypress Inn Tokyo.All of our staff will continue to work hard to ensure that you have a comfortable stay at our hotel.We look forward to using your service again.

8/10 Good

まなみ

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Cypress Inn Tokyo on 26 Apr 2024
ご評価いただき誠にありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, property conditions & facilities
部屋の冷蔵庫が大きい
Stayed 1 night in Apr 2024
Response from サイプレスイン東京 on 16 Apr 2024
ご利用誠にありがとうございました。一般的なビジネスホテルよりも一回り大きいサイズの冷凍庫付き冷蔵庫を全室に完備しており、お客様にご満足頂けたようで大変幸甚でございます。またのご利用心よりお待ちしております。

10/10 Excellent

Nrorihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備がとても綺麗でびっくりしました。ちょうど寒い日に宿泊しましたが空調も強すぎるくらい強力で全く困りませんでした。WiFiがあるので良かったですがホテルの部屋の中はdocomoの電波が弱かったので電話される方は外か窓際でする事になると思います
Stayed 3 nights in Mar 2024
Response from サイプレスイン東京 on 7 Apr 2024
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。私共ホテルスタッフ一同は、お客様に気持ち良くご利用して頂ける様に心を込めて日々に取組んでございますので、この度頂戴したお褒めのお言葉に一同大変感激しております。今後も皆様に安心・快適にお過ごし頂ける様に日々務めて参ります。次の機会も是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

8/10 Good

Yoshio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from サイプレスイン東京 on 2 Mar 2024
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。今後とも当ホテルを快適にお過ごしいただけるようスタッフ一同誠心誠意努めさせて頂きます。またのご利用、心よりお待ち申し上げます。

10/10 Excellent

Hiroko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自分の部屋のように過ごせる
駅から近く、夜0時まで営業しているスーパーやお惣菜屋さんも近い。コンビニも前にあるという立地にあわせて、部屋にはミニキッチンがあるなど長期滞在にありがたい。 鍵も暗証番号だし、自分の部屋のようだった。
Stayed 2 nights in Feb 2024

10/10 Excellent

Yoshio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

OSAMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from サイプレスイン東京 on 30 Jan 2024
この度は、サイプレスイン東京をご利用頂き誠にありがとうございました。お客様のご評価を励みに、今後とも当ホテルを快適にお過ごしいただけるようスタッフ一同誠心誠意努めさせて頂きます。またのご利用、心よりお待ち申し上げます。

10/10 Excellent

Noriko

Stayed 1 night in Jan 2024
Response from サイプレスイン東京 on 26 Jan 2024
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。私共ホテルスタッフ一同は、お客様に気持ち良くご利用して頂ける様に心を込めて日々に取組んでございますので、この度頂戴した評価に一同大変感激しております。今後も皆様に安心・快適にお過ごし頂ける様に日々務めて参ります。次の機会も是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

8/10 Good

AKIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from サイプレスイン東京 on 28 Dec 2023
この度はサイプレスイン東京をご利用頂き誠にありがとうございます。今後ともお客様のために、より良いサービスを提供できるように精進して参ります。またのご利用心よりお待ちしております。

10/10 Excellent

シゲヒロ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from サイプレスイン東京 on 28 Dec 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。私共ホテルスタッフ一同は、お客様に気持ち良くご利用して頂ける様に心を込めて日々に取組んでございます。今後も皆様に安心・快適にお過ごし頂ける様に日々務めて参ります。次の機会も是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
快適でした!
私は喫煙者のため喫煙可で駅近が宿泊の絶対条件です。 こちらはそれに加えて目の前がコンビニで宿泊料金も格安で最高でした。 カギを持たないで外出できるのも便利で良かったです。 また機会があれば是非利用したいと思います。
Stayed 2 nights in Dec 2023
Response from Cypress Inn Tokyo on 13 Dec 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。当ホテルは駅北口から徒歩1分と好立地で、24時間営業のコンビニや深夜1時まで営業しているスーパーが目の前にあり、格安惣菜店やその他にもたくさんの飲食店や薬局などがございますので、ご宿泊者様から大変好評を頂いてございます。次の機会も是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております

6/10 Okay

Eiji

Business traveller
二泊させていただきました。 ありがとうございました
Stayed 2 nights in Dec 2023
Response from サイプレスイン東京 on 28 Dec 2023
サイプレスイン東京をご利用下さいましてありがとうございました。今後ともどうぞよろしくお願い致します。

8/10 Good

Masaru

Stayed 1 night in Dec 2023
Response from サイプレスイン東京 on 12 Dec 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。私共ホテルスタッフ一同は、お客様に気持ち良くご利用して頂ける様に心を込めて日々に取組んでございますので、この度頂戴したお褒めのお言葉に一同大変感激しております。今後も皆様に安心・快適にお過ごし頂ける様に日々務めて参ります。次の機会も是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
氷、水がない
製氷機がなく、コンビニで購入しました。 また、ミネラルウォーターもなく 事前に告知いただければ買ってからチェックインできるのでそれが良いと思います。
Stayed 1 night in Nov 2023
Response from サイプレスイン東京 on 12 Dec 2023
サイプレスイン東京をご利用頂きありがとうございます。お部屋にはミニキッチン、2ドア冷蔵庫、電子レンジや加湿空気清浄器等、特に氷の有無に関しては長期宿泊に適した設備となっております。ご理解下されば幸いです。今後ともサイプレスイン東京をどうぞよろしくお願い致します。

8/10 Good

kouichi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
立地、対応は良いですね
対応も良いし部屋も広くはないけど綺麗でした!隣?の物音が五月蝿かったので・・ ホテルが悪いわけではありませんが・・
Stayed 1 night in Nov 2023
Response from CypressInnTokyo on 24 Nov 2023
この度はサイプレスイン東京にご宿泊頂きありがとうございます。スタッフ、客室へのお褒めの言葉大変うれしく思います。これからもお客様により快適にお過ごしできるようなホテルを目指して参りたいと思います。

8/10 Good

???

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
全て良かったが、Wi-Fiの繋がりが悪いのが難点。 それも見越して3種類くらいの電波があったが、いずれも繋がりが悪い。 Wi-Fiが改善することを期待して次も利用はします。
Stayed 1 night in Oct 2023
Response from サイプレスイン東京 on 20 Oct 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。ご宿泊についてご不便をお掛け致しましたこと、誠に申し訳ございませんでした。ご指摘頂いた点については改善に取り組み、今後一層心を込め、安心してお過ごし頂けるお部屋をご提供できる様に務めて参ります。次の機会も是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

8/10 Good

Nina Aileen

Stayed 19 nights in Sep 2023
Response from Cypress Inn Tokyo on 5 Nov 2023
Thank you for using Cypress Inn Tokyo.Thank you very much.Our hotel is in a great location, just a 1-minute walk from the north exit of the station, with a 24-hour convenience store and a supermarket open until 24:00 right in front of you, as well as low-cost delicatessen shops and many other restaurants and pharmacies. As a result, we have received very favorable reviews from our guests.The rooms are equipped with a mini-kitchen, two-door refrigerator, microwave oven, and humidifying air purifier, making them suitable for long-term stays.I think you can use it for a long time without any inconvenience.We hope that you will use us again next time. All of our staff are looking forward to seeing you.

8/10 Good

あきひろ

Stayed 3 nights in Oct 2023
Response from サイプレスイン東京 on 3 Nov 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございました。お客様のご評価を励みに、今後とも当ホテルを快適にお過ごしいただけるようスタッフ一同誠心誠意努めさせて頂きます。またのご利用、心よりお待ち申し上げます。

8/10 Good

roberto

Travelled with partner
Liked: Cleanliness
Krap maar verder keurig
Stayed 17 nights in Sep 2023
Response from CypressInnTokyo on 15 Oct 2023
Bedankt dat u voor Cypress Inn Tokyo hebt gekozen.Ik ben blij om te horen dat je een ontspannende tijd hebt gehad.Hoewel ons hotel direct naast het station ligt, hebben wij geen klachten gehad over het lawaai van de treinen of de drukte van de stad, dus wij denken dat u met een gerust hart kunt verblijven.Omdat het vlakbij het station ligt, zijn er ook veel winkels, wat populair is bij veel klanten.Wij hopen dat u de volgende keer weer gebruik van ons maakt.Al onze medewerkers kijken ernaar uit u te zien.

10/10 Excellent

KYUNGJOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023
Response from Cypress Inn Tokyo on 7 Oct 2023
Thank you very much for using Cypress Inn Tokyo.I am very grateful for your compliment.We look forward to your continued support of Cypress Inn Tokyo.

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Cypress Inn Tokyo on 7 Oct 2023
Thank you very much for using Cypress Inn Tokyo.I am very grateful for your compliment.We look forward to your continued support of Cypress Inn Tokyo.

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from サイプレスイン東京 on 10 Sept 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。快適にお過ごし頂けた様でご安心いたしました。次の機会も是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

8/10 Good

KAORI, Minato-ku

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
壁の中か天井のどこかで、ポタポタ水が落ちるような音がしていた。 気になる人は結構気になるだろう。
Stayed 2 nights in Aug 2023
Response from サイプレスイン東京 on 10 Sept 2023
この度はご宿泊頂きまして誠にありがとうございました。ご指摘の内容を確認し改善していく次第でございます。今後ともどうぞよろしくお願い致します。

10/10 Excellent

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近く、よかったです。
Stayed 4 nights in Aug 2023
Response from サイプレスイン東京 on 13 Aug 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。当ホテルは駅を出てから徒歩1分と大変近く、ホテルの目の前にはコンビニやスーパー(24時まで営業)が有り、その他駅近のためたくさんのお店が有り、多くのお客様に好評を頂いております。次の機会も是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

6/10 Okay

Wai Ting

Travelled with partner
優點: -非常近地鐵站 -附近有很多餐廳、便利店 -環境安靜 -職員友善 -房間設備齊全 缺點: -房間非常小 -清潔一般,每3天才收拾垃圾一次,不會換床單被套 -自助形式領取用品,不會有人補給牙刷、沐浴乳等 -冷氣機聲響有點大 -保安一般,前台長期沒人看守 -退房時間太早,上午10點已經要退房
Stayed 8 nights in Jul 2023
Response from Cypress Inn Tokyo on 13 Aug 2023
感謝您此次入住東京賽普拉斯旅館。非常感謝。我們會考慮您指出的幾點,以便我們改進。非常感謝您提出的寶貴意見。如果您能利用下一次機會,我們將不勝感激。我們全體員工期待您的光臨。

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, property conditions & facilities
very nice!
Stayed 6 nights in Jul 2023
Response from Cypress inn Tokyo on 30 Jul 2023
Thank you. We look forward to welcoming you again.

10/10 Excellent

SHIH MIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すごく綺麗でいいホテルです。今度東京に行く時また利用したいと思います。ありがとうございます。
Stayed 4 nights in Jul 2023
Response from サイプレスイン東京 on 27 Jul 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。心地よくお過ごし頂けた様で安心致しました。清潔で居心地の良い空間をご提供する事をスタッフ一同目指しておりますので、この度は嬉しいお言葉を頂きスタッフ一同大変嬉しく思っております。次の機会にも是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

BO QING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
静かさ!
Stayed 4 nights in Jul 2023
Response from サイプレスイン東京 on 27 Jul 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。ゆっくりお過ごし頂けたご様子で安心致しました。当ホテルは駅からすぐの立地ではございますが、電車の音や町の喧騒等についてご指摘頂いた事も無く、安心してご宿泊頂けた事と存じます。また、駅近のためたくさんのお店が有り、多くのお客様に好評を頂いております。次の機会にも是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
チェックイン前でも荷物を預かって頂けて、ヘアアイロンも貸して頂けました。チェックインもスムーズでしたし、不便な事は何もありませんでした。
Stayed 2 nights in Jul 2023
Response from サイプレスイン東京 on 23 Jul 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。ご利用につきまして、ご満足いただけたご様子で、スタッフ一同、大変うれしく感じております。次の機会にも是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

haruka

Stayed 2 nights in Jul 2023
Response from サイプレスイン東京 on 16 Jul 2023
この度は、サイプレスイン東京をご利用頂き誠にありがとうございます。次の機会も是非ご利用頂けますと幸いでございます。スタッフ一同心よりお待ち申し上げております。

8/10 Good

Usuke

Liked: Cleanliness, staff & service
Convenient location.
Stayed 2 nights in Jul 2023
Response from Cypress Inn Tokyo on 16 Jul 2023
Thank you very much for using Cypress Inn Tokyo.One of the reasons for this hotel's support is the convenience of being able to go to major stations such as Tokyo Station, Akihabara, Shinagawa, Shinjuku, etc. without having to change one Sobu line.We hope you can use the next opportunity. We look forward to seeing you from the staff.