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CHA-AN Hotel Ueno

2.5 star property
Travelers stay connected with in-room WiFi at this convenient Tokyo location where comfort meets practicality for business and leisure guests

Choose dates to view prices

CHA-AN Hotel Ueno, near Tokyo Dome, offers travelers a practical place to recharge. Guests enjoy in-room WiFi for constant connectivity. The 24-hour front desk and luggage storage services add convenience for exploring the city on their own schedule.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Kitchen

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About this property

CHA-AN Hotel Ueno

  • Hotel near Ueno Park
  • Located close to Sensoji Temple and Tokyo Dome, CHA-AN Hotel Ueno has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Luggage storage, a lift and a front desk safe
    • A vending machine and a 24-hour front desk
  • Room features
  • All guest rooms at CHA-AN Hotel Ueno include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and bidets
    • Communal kitchens, fridges and heating

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not served at this property

Frequently asked questions

Is CHA-AN Hotel Ueno pet-friendly?

No, pets are not allowed at this property.

How much is parking at CHA-AN Hotel Ueno?

This hotel doesn't offer parking.

What time is check-in at CHA-AN Hotel Ueno?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at CHA-AN Hotel Ueno?

Checkout is at 11:00 AM.

Where is CHA-AN Hotel Ueno located?

Located in Taito, this hotel is 0.4 mi (0.7 km) from Ueno Park, and within 3 mi (5 km) of Sensoji Temple and Tokyo Dome. Tokyo Skytree and Tokyo Imperial Palace are also within 3 mi (5 km). Inaricho Station is only a 5-minute walk and Shin-okachimachi Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.8

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk. Clean n cozy room. Clean toilet with warm seat. Clean bathroom, provide body soap and hair shampoo.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

YUNCHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨，備品齊全，舒適
Stayed 1 night in Feb 2020
Verified

8/10 Good

BeckyZ

Liked: Cleanliness, property conditions & facilities
The Cha-An is in a quiet, pleasant neighborhood (an escape from the bustle of the city), but also very walkable to the train station and restaurants. It is brand new having been open only 6 months so everything is in perfect shape and is very clean and functioning. The one drawback for international travelers is that the staff speaks little to no English so communication is very difficult.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใกล้ทางออก metro exit3 ใกล้ lawson ห้องสะอาด พนักงานบริการดี
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Ivan

Liked: Cleanliness, staff & service, amenities
地點方便，近JR上野站，設施頗新， 唯酒店採用自助式check in，早上十點才能寄存行李， 此舉極不方便。 房間除了訓覺也沒有空間擺放物件，睡房床褥太軟身， 特別是按摩床，訓到腰痛，本末倒置， 地下公共煮食空間要六間房嘅人share，不會再來，不推薦！
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely new hotel in great location

Location was very good 5 minutes walk to all shopping in zueno. Checkin was very simple and as the room was ready we got in a little early. The design of the room was really good it made it very spacious. Not a cheap hotel but this is Tokyo. I would happily use this hotel again.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Lung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地奌佳 設備新穎，讃
Stayed 1 night in Nov 2019
Verified

8/10 Good

ExpatKiwi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, quality amenities and helpful service.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Hsuwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Chen wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備新穎，隔音好，飯店有小厨房供房客使用。
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族5人で、ゆったりできました。 場所がわかりづらい事以外、問題はありませんでした。価格がもうすこし、安ければ！ 上野駅へのアクセスも良く、次回に期待。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客室が綺麗でとても満足しました。コスパも満足です。家族での旅行が多いので、次の機会も利用したいです。
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Fengling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

很幸運住到剛開幕6天的飯店，設備齊全。服務人員和善！電動按摩床ㄟ！
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

savio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Verified

10/10 Excellent

yaocheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019