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Reviews of Anshin Oyado Tokyo Shinbashi Shiodome

2.5 out of 5
Anshin Oyado Tokyo Shinbashi Shiodome
2-7-8, Higashi-Shinbashi, Minato-ku, Tokyo, Tokyo

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 260 reviews" "
Rating 8 - Good. 110 out of 260 reviews" "
Rating 6 - Okay. 23 out of 260 reviews" "
Rating 4 - Poor. 6 out of 260 reviews" "
Rating 2 - Terrible. 4 out of 260 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TUNG KUEN, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but takes a little time to get to Ginza
Stayed 2 nights in Dec 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 9 Jan 2024
Dear Valued Guest,Thank you for staying at Anshinoyado Shinbashi Shiodome and for your perfect rating feedback.We are happy to hear that you enjoyed your stay with us.We will continue our effort to provide the best service to all our guests.If you have any chance to come to Japan, please stop by Anshinoyado Shinbashi Shiodome.We are looking forward to seeing you again.Warm regards,Anshinoyado Shinbashi ShiodomeCreated using Google Translate from Japanese.

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 9 Jan 2024
Thank you very much for choosing Anshin Oyado.Our staff are very happy that we have met your expectations and received a high rating. We are glad that you were satisfied with your stay, and we will continue to work to make our hotel a memorable experience for our guests.We look forward to seeing you again soon.Created using Google Translate from Japanese.

8/10 Good

Charles

Liked: Staff & service, amenities, property conditions & facilities
I would recommend this capsule hotel for short stays, it has all amenities you will need. Storage can be an issues as they give small lockers, but they provide locks for additional bags as needed. Capsules were adequate size, but can be hot at times, and definitely not sound proof. The lack of privacy can be an issue for making phone calls. This was my first stay at this style of hotel and I enjoyed the experience, friendly and helpful staff.
Stayed 6 nights in Dec 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 21 Dec 2023
Dear Charles,Thank you very much for visiting Anshin Oyado Shinbashi Shiodome.We have prepared a wide variety of amenities such as shampoo, body soap, and indoor clothes, as well as light meals and alcoholic beverages for our guests to feel free to use our hotel without any necessities. We are very happy to hear that you are satisfied with our amenities.We welcome you as if you were our own family, friends, and loved ones. We look forward to welcoming you back anytime. *Translated from Japanese by Google

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 29 Nov 2023
Dear ZacharyWe are very honored to receive the highest rating.All of our employees are very happy to receive your compliments.We will continue to do our best to make your stay as comfortable as possible.We have a variety of other plans available, so please come and relax and relieve the stress of daily life.Created using Google Translate from Japanese.

10/10 Excellent

Yu Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is fine for one night rest, just staff speak limited English.
Stayed 1 night in Nov 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 20 Nov 2023
Dear Yu Ping,Thank you very much for staying at Anshin Oyado Shimbashi Shiodome.We are very sorry that we could not meet your expectations regarding the English conversation.We will take your comments seriously and review our services to ensure that all of our guests are satisfied.Although there are still many things we have not done well, we will continue to make daily efforts to make your stay with us more comfortable.We sincerely look forward to welcoming you back again.Google Translate is used.

10/10 Excellent

William

Stayed 2 nights in Nov 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 6 Dec 2023
親愛なるお客様 William 様この度は安心お宿新橋汐留店をご利用いただき、誠にありがとうございます。最高評価をいただけたことに従業員一同、嬉しい気持ちでいっぱいです。今後もお客様の思い出に残るお宿となれるよう、努力を続けてまいります。またのお帰りを心よりお待ちしております。

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great deal for those who are traveling solo. Free basic meals, a spa, it’s great.
Stayed 1 night in Nov 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 8 Nov 2023
Dear David,Thank you for staying at Anshinoyado shiodome and for your perfect rating feedback.We are happy to hear that you enjoyed your stay with us.We will continue our effort to provide the best service to all our guests.If you have any chance to come to Japan, please stop by Anshinoyado shiodome.We are looking forward to seeing you again.Warm regards,Anshinoyado shiodome.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A great experience for a short stay.
Stayed 1 night in Oct 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 17 Oct 2023
Dear Andrew,Thank you very much for staying at Anshin Oyado Shinbashi Shiodome store.The facility is all-inclusive (all free of charge). In addition, we offer a number of free services such as rice, breakfast curry, alcohol, and late night snacks so that our customers can feel that they are getting more value than the price.We look forward to welcoming you back again, Andrew.I'm replying with Google Translate.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's overall a good option. They have free food and drinks in the upstairs lounge, and free booze every night. Typical for Japan, the place is immaculately clean and the service from the front desk is great. The location is good, about 10 minute walk to the yamanote line. Shinbashi is close and has lots of bars and restaurants. From the perspective of a foreigner: --Only some of the front desk agents spoke English, but they are all extremely patient. I was always able to communicate with the help of a translator app, so be prepared to be patient on your end too. --The shower situation was different than what I am used to. There are no private shower stalls, but instead it is Japanese bath house style, where you sit on a plastic stool with pretty minimal privacy. If you are not comfortable with this, I recommend staying elsewhere. --The clientelle is primarily Japanese businessmen. If you are a foreigner looking for a social experience, this is not it. It is VERY quiet (which may or may not be a good thing) including in the lounge. The general vibe is noone talks to each other and noone will talk to you either. I ran into only a couple other foreigners who I talked with for a bit but that was it. --Keep in mind this is basically a hostel, so bring earplugs and a face mask.
Stayed 5 nights in Sep 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 12 Sept 2023
Dear Mark,Thank you very much for staying at Anshin Oyado Shinbashi Shiodome store.Thank you very much for your valuable opinions. At our hotel, we provide a variety of free services so that all our customers can feel that they are getting more value than the price. In addition to maintaining the environment inside the capsule, we also have curry, light meals, and a wide variety of drinks that can be enjoyed free of charge, as well as a wide variety of amenities. .We will continue to work hard to make our customers' "nice to have" ideas a reality.We will take your feedback seriously and will review our services to ensure the satisfaction of all our customers.We will continue to work hard to ensure that you have a fulfilling time with us.We look forward to welcoming you back again, Mark.I'm replying with Google Translate.

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Very nice place, typical upscale capsule hotel. The "free breakfast" ended up being just rice with some toppings, so quite disappointing... Other than that I really enjoyed it.
Stayed 1 night in Jun 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve never stayed at a capsule hotel so I can’t compare it to any others. However, the staff was friendly and helpful, it was very quiet (everyone is expected to be quiet), and clean. A very unique experience.
Stayed 1 night in Jun 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 27 Jun 2023
Dear Valued Guest,Thank you for staying at Anshinoyado shiodome and for your perfect rating feedback.We are happy to hear that you enjoyed your stay with us.We will continue our effort to provide the best service to all our guests.If you have any chance to come to Japan, please stop by Anshinoyado shiodome .We are looking forward to seeing you again.Warm regards,Anshinoyado shiodome

10/10 Excellent

Ariel

Business traveller
A week in Tokyo
This is a great hotel in a very good location. Lots of free things! mattress is comfortable. If I go back to japan, will go there again!
Stayed 6 nights in Apr 2023

6/10 Okay

Shichiro, Campbell

Stayed 1 night in Mar 2023

8/10 Good

Luke

Stayed 3 nights in Feb 2023

8/10 Good

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent capsul hotel for light luggage travelers
Wonderful place for a traveler with small luggage. Excellent hot spring bath. Creating your own riceballs for breakfast is an interesting twist. 24/7 free miso soup and non alcoholic drinks. Security box is state of art. Excellent location for travelers using trains. Price is good, friendly staff, clean facility. But, it is a capsul where you sleep.
Stayed 3 nights in Dec 2019
Response from staff on 16 Feb 2020
Dear DAVID Thank you very much for your return to the inn. Thank you for your compliment. Regarding customer service, based on the concept of “Friendly Service 120%!”, We are trying to serve customers from the customer's perspective by being aware of future actions and warmly welcome customers. * The Shiodome store is located in a quiet business district along a large street on Daiichi Keihin, so its strength is that you can rest relatively quietly. A variety of ingenuity has been devised to ensure a comfortable stay for guests, such as a spacious bath room, locker room, and limited-time hot rice balls. We will continue to strive to provide customers with a comfortable space. * We will continue to do our best to make it available to customers again. We look forward to seeing you again. Thank you and regards, Ashin Oyado Staff

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great .
Stayed 2 nights in Aug 2019
Response from ANSHINOYADO STAFF on 13 Aug 2019
Dear Customer Thank you for your review and we really grateful your good mark. We hope you will use Anshin-Oyado again to your next time come to Japan. We are looking forward to you visiting our Hotel.

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean it is and that the staff is friendly and helpful. The size of the lockers is a problem for me. They were too small.
Stayed 9 nights in Apr 2019
Response from  Lada-chan employee on 24 Apr 2019
Dear Customers  Thank you very much for staying at the hotel with peace of mind.  Thank you for your compliment and I am grateful.  The staff are always on the road, so you can stay clean.  The staff is always trying to welcome you with a smile.  In addition, I was sorry that the locker was inconvenient and difficult to use.  Also, please come to a safe hotel when you come to Japan  We look forward to seeing you again in the evening.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
As a rule, capsule hotels do not allow large suitcases. It's a great hotel to spend one night, but not recommended for travelers requiring access to their luggage.
Stayed 1 night in Nov 2018
Response from Anshin Oyado Shinbashi Shiodome natumi employe on 23 Dec 2018
Dear Customers Thank you for your review and we really grateful your good mark. We hope you will use Anshin-Oyado again to your next time come to Japan. We are looking forward to you visiting our Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
very Nice hotel, it’s a different culture but still really cool experience
Stayed 4 nights in Nov 2018
Response from Relief hotel Shiodome store Terada-chan employee on 19 Dec 2018
Dear Customers Thank you for your review and we really grateful your good mark. We hope you will use Anshin-Oyado again to your next time come to Japan. We are looking forward to you visiting our Hotel.

10/10 Excellent

Sang Wook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 깨끗하고 편함.
아주 깨끗하고 편안해요.
Stayed 1 night in Sep 2018
Response from ANSHINOYADO STAFF on 4 Oct 2018
Sang Wook님 이번에 저희 안심숙소를 이용해 주셔서 감사드립니다. 높은 평가를 받은것에 대해 스탭 모두 감사할 따름입니다. 앞으로도 고객님께서 쾌적하게 지내실 수 있는 호텔을 지향하며 노력하겠습니다. 다시 한번 고객님의 이용을 진심으로 기다리겠습니다.

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
No Frills Capsul Hotel
Capsule hotel is exactly as described, no frills hotel suitable for people looking for a cheap and local option.
Stayed 1 night in Aug 2018
Response from ANSHINOYADO STAFF on 4 Oct 2018
Dear Marcus Thank you for your review and we really grateful your good mark. We hope you will use Anshin-Oyado again to your next time come to Japan. We are looking forward to you visiting our Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
This is a great capsule hotel in central Tokyo. Wanted to try one to have the experience. Everything was very clean and enjoyable. Enjoyed the baths, lounge room, reading room and free wine/beer. Provide breakfast but it was skimpy. Things to know if you are a westerner. They only offer a small locker to put your stuff in BUT will take care of your suitcase behind the counter if you ask. Also must change from your street clothes to clothes provided to you before going to the capsule so make sure to be ready to stay in before going to the capsule.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Very clean and quiet. Helpful staff. Fairly close to restaurants and train station, which has a monorail stop to Haneda. Didn't really care for the shower arrangement but dealt with it. Lockers too small for normal luggage. WiFi worked well. AC in individual capsule could be a bit colder.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capsule hotels are a great way to travel solo in Japan. This hotel was perfect. It was like living at a spa for a few days. Clean, organized and comfortable. It seemed that they thought of everything.

10/10 Excellent

James, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very premium experience for a capsule hotel
A little further off from any train or metro station than other hotels in the area but worth the price. It's even better than the station side outlets of the same chain.
Stayed 1 night in Dec 2017

10/10 Excellent

O, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one week stay turned into a two week stay
Unbeatable value. Centerally located, a 5 minute walk from the Shimbashi station. There are ample amenities. Everything you can think of. The only downside is I was the only white person here, not many people conversate with you. The lockers are small. But overall a 5 star stay!
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
I arrived late and can't comment on the amenities provided by the hotel, however, as a large American individual (6'5") I can say I was surprisingly comfortable staying in my pod, even with my oversized-for-lockers backpack with me. The wifi was decent, the pod was clean, and the other guests were polite and quiet during my one night stay. On the downside, the entire hotel is serviced by a single slow elevator, so it was common for a one-way trip to take 3-5 minutes, so using the stairs was the only option available when checking out to keep on schedule.

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just recommend to the hotel to have staff that could speak English. And add some private showers for those that doesn't have the culture to shower in a pool naked in front of everyone. This was a huge problem for me. Besides that, everything was good.

8/10 Good

HIROAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった

10/10 Excellent

KEUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
휴식공간이 잘되있고 매트리스가 편해요
Stayed 2 nights in Jan 2024

8/10 Good

masakazu

Stayed 1 night in Jan 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 18 Jan 2024
親愛なるお客様 masakazu様この度は安心お宿をご利用いただき、誠にありがとうございます。高評価に従業員一同、嬉しい気持ちでいっぱいです。今後もお客様が快適にお過ごしいただけるお宿を目指してまいります。またのお帰りを心よりお待ちしております。

8/10 Good

RYOTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 4 Feb 2024
親愛なるお客様 RYOTA様へこの度は安心お宿新橋汐留店にご宿泊いただきまして誠にありがとうございます。今回のご宿泊がご満足いただけたようで大変嬉しく思います。今後ともお客様に充実してお過ごしただけるよう従業員一同精進してまいります。RYOTA 様のまたの「おかえり」を心からお待ち申し上げております。

10/10 Excellent

Donna May

Stayed 4 nights in Dec 2023

6/10 Okay

Anusorn

Stayed 1 night in Dec 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 8 Jan 2024
親愛なるお客様へこの度は安心お宿新橋汐留店をご利用いただき、誠にありがとうございます。お宿ではお客様の「あったらいいな!?」をカタチにしたさまざまなサービスを目指しております。今後も『価格以上の価値』を感じていただけるよう努力してまいります。またのお帰りを心よりお待ちしております。

8/10 Good

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點佳,在新橋JR站附近
Stayed 2 nights in Dec 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 29 Dec 2023
尊敬的Yi感謝您使用安心禦宿薰留店。我們的目標是成為一家您可以隨時輕鬆回來的旅館,而且距離最近的車站也很方便。請隨時以各種目的來訪我們,包括過夜、使用我們的日間使用計劃以及使用我們的溫泉。我們期待再次見到您。

10/10 Excellent

Toshitaka

Stayed 1 night in Dec 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 7 Jan 2024
この度は安心お宿新橋汐留店をご利用いただき、誠にありがとうございます。最高評価をいただけたことに従業員一同、嬉しい気持ちでいっぱいです。今後もお客様の思い出に残るお宿となれるよう、努力を続けてまいります。またのお帰りを心よりお待ちしております。

10/10 Excellent

SHINJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足
カミソリがなかったのが残念
Stayed 1 night in Dec 2023

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Betydlig bättre än förväntat
Jag bokade en (1) dag för att testa på detta boende och sedan ett "vanligt" hotel. Vad jag ångrade mig. Det var så smidigt, mysigt i min lilla tub. Allt och lite till ingick så som fri bar och mat17-24, fri mat till frukost, fritt spa, massagestol mm mm. När jag kom till mitt andra hotell som var dubbelt så dyrt och inte ens frukost ingick. Cabin hotellet ligger på gångväg från slutsationen för Monorailen från flygplatsen.
Stayed 1 night in Dec 2023

6/10 Okay

こうへい

Stayed 1 night in Jun 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 13 Dec 2023
親愛なるお客様 こうへい様へこの度は安心お宿新橋汐留店をご利用いただき、誠にありがとうございます。お宿ではお客様の「あったらいいな!?」をカタチにしたさまざまなサービスを目指しております。今後も『価格以上の価値』を感じていただけるよう努力してまいります。またのお帰りを心よりお待ちしております。

8/10 Good

TAKUMI

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 14 Nov 2023
このたびは安心お宿 新橋汐留店をご利用いただき、誠にありがとうございます。高評価に従業員一同、嬉しい気持ちでいっぱいです。今後もお客様が快適にお過ごしいただけるお宿を目指してまいります。またのお帰りを心よりお待ちしております。

4/10 Poor

Ikki

Stayed 1 night in Nov 2023

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, property conditions & facilities
とても満足度の高い施設でした。
Stayed 1 night in Nov 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当 on 6 Nov 2023
親愛なるお客様 Masahiro 様この度は安心お宿プレミア新橋汐留店にご宿泊いただきまして誠にありがとうございます。今回のご宿泊がご満足いただけたご様子が伺え大変嬉しく思います。今後ともお客様にご満足いただけるようサービスの向上に努めてまいります。Masahiro 様のまたの「おかえり」を心からお待ち申し上げております

10/10 Excellent

TOSHIAKI

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023