Reception

Reviews of Hotel PLR Grand

3 out of 5
Hotel PLR Grand
Opp. Central Bus Station, Tirupati, Andhra Pradesh

Reviews

6.4
Rating 10 - Excellent. 12 out of 69 reviews" "
Rating 8 - Good. 19 out of 69 reviews" "
Rating 6 - Okay. 14 out of 69 reviews" "
Rating 4 - Poor. 13 out of 69 reviews" "
Rating 2 - Terrible. 11 out of 69 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Manish

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Only thing I like is the staff. Very courteous and helpful. Very dull lobby and floors. Smells in room. Poor quality linen. Also, was asked for extra for kids. Can’t think of staying again.
Stayed 1 night in Jul 2023

10/10 Excellent

Padma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hospitatility
Stayed 1 night in Apr 2023
Response from PLR TEAM on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2023

2/10 Terrible

Naga Prasad

Stayed 1 night in Feb 2023

2/10 Terrible

Prasad Babu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 1 night in Aug 2022

8/10 Good

Srinivasa Rao

Stayed 2 nights in Apr 2022
Response from PLR TEAM on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

10/10 Excellent

Kusuma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from PLR TEAM on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from PLR TEAM on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

6/10 Okay

vishnu kishore

Travelled with group
Stayed 1 night in May 2021
Response from PLR TEAM on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

8/10 Good

N MADHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from PLR TEAM on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
outlook is good but inside room is pathetic and parking is not organised.hotel is not value for money
Stayed 1 night in Feb 2020

8/10 Good

R, Tirupati

Travelled with family
Liked: Cleanliness, staff & service
Good breakfast and staff service. Property condition needs maintenance and improvements.
Stayed 1 night in Dec 2019
Response from PLR TEAM on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

8/10 Good

Achyuta Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
It was comfortable and pleasant stay in the hotel throughout.
Stayed 1 night in Oct 2019
Response from PLR on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

8/10 Good

Naga Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Value for stay
Location wise good one,Opp to main bus stand and food also good. Room service was mush appreciated. Only things is beds are not much comfort but okay to sleep. Unfortunately wife was not able to connect for us
Stayed 2 nights in Jul 2019
Response from MANAGER on 9 Aug 2019
DEAR GUEST THANKS FOR YOUR VALUEVABLE FEED BACK

10/10 Excellent

Jagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLR grand.. great choice to stay in Tirupati
Everything went well..great value for money.. quick checkin.. friendly staff, location advantage.. all in all great place to stay.
Stayed 2 nights in Jul 2019
Response from subramanyam on 26 Jul 2019
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

6/10 Okay

Ram

Travelled with group
Location is convenient. Property has become old, requires refurbishing. The ambience does not match with 3 star level. Staff is very cooperative. Restaurant is good but breakfast needs veriety. Food quality is good. Those who book directly with them get 24 hrs. check in/check out facility and those who book online get 12 noon check in /check out.
Stayed 4 nights in Mar 2019
Response from PLR GRAND BY TOMMASO on 18 May 2019
THANKS FOR YOUR VALUEVABLE FEED BACK

10/10 Excellent

Chandralingam, london

Liked: Staff & service, room comfort
not bad. convenient location
its ok for the price and area. room bit smell but it was about the weather. otherwise its ok for 1 or 2 nights.
Stayed 1 night in Feb 2019

8/10 Good

Satya R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Very good and decent hotel. Excellent staff and good facilities
Stayed 1 night in Feb 2019
Response from PLR TEAM on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Not responsive and unclean ,food is not good. Lousy atmosphere
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Close to Bus stand. Ok rooms. Ok to stay for a day or two.
Stayed 1 night in Nov 2018

10/10 Excellent

VENKATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice stay
Stayed 5 nights in Aug 2018
Response from fom on 8 Oct 2018
thanks for your feedback,please visit again

4/10 Poor

Haranadh, Tirupathi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have spent Rs.3000+ to get the room,room was not upto standards, not even close to what they are advertising on there websites.I have made the reservation with breakfast and front desk said its without breakfast without even trying to see my reservation confirmation email. wont stay here again and completely waste of money.
Stayed 1 night in Aug 2018

2/10 Terrible

Nandakumar, Kochi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of money
Overall Unclean, especially bathroom. AC faulty, linen dirty and discourteous staff
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from PLR TEAM on 23 Aug 2023
Dear Guest Thanks for youe valueable feed back ,please visit again& please refer your near &dear,thanq

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is definitely not the value that we get for our money.
Stayed 1 night in Feb 2018

2/10 Terrible

Terence, Mauritius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if you are forced to. Not safe!
Safety is more than questionable. We discovered it when our door lock got jammed from outside. The staff took one hour to solve the problem. Its the way they solved it that was most shocking. They went into an adjacent room, moved/unscrewed some furniture and got into our room and unlocked the door within seconds. By the way, it is compulsory to leave your room key with the front desk staff when you go out!!! We immediately cancelled our reservation and went to another hotel. The reception staff was one of the most (not a joke) cold people we ever met in the hotel industry or during our one month trip in India. They took around 30 minutes for the check in. The elevator is old. The room is extremely old and run down. Standing by the open window could be dangerous! There is only One electric socket per room. So you'll need to take turns for charging if you are more than one in the room.
Stayed 2 nights in Feb 2018

10/10 Excellent

SUBRAMANIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo grand
Location just near bus stand and good restaurent saravana bhavan. Silent and cozy
Stayed 1 night in Feb 2018

10/10 Excellent

Stalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jan 2018

4/10 Poor

SRIKANTH

Disliked: Cleanliness, staff & service
Not up to the expectation.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
Hotel close to Bus Stand
Rooms were acceptable and enough spacious. They allowed late check out unitl 3.00 PM Bath rooms were not that clean. Taps and shower were broken. Bed spreads, towels were torn and stitched. Breakfast was sufficient. Our room door lock appeared that it was broken earlier and then new lock was fitted. So key was different and they did not mind to change the door. I had booked non AC Room and they provided AC room with out remote for air conditioner. Windows were locked and so the room appeared suffocating with air circulation. Pillows were so hard and so the beds.

6/10 Okay

Verified traveller

Disliked: Staff & service
Staff is not at all friendly and check in, check out is taking lot of time

10/10 Excellent

SureshTVLN, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth your money!
Hotel rooms were nice, spacious and clean. staff was courteous. F&B are accessible. Transport is easier to get from the location. Breakfast was complimentary and for no limit.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
friendly staff
The elevator (lift) is dangerous with no obstruction sensor, so if you are not careful you may get badly hurt

4/10 Poor

Venkatesh, Singapore

Disliked: Staff & service, property conditions & facilities
Blanket is torn and not fresh. No good service of Wi-Fi. No Aircon or Fan facility at the reception lounge. Hotel staff must need training on Hospitality management. Tea cups / flask is not hygiene. No room freshener in corridor and in the room . Smoking smell. Not worth for money to say. I'm providing feedback to let management know and improve above services. Nothing personal.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Hotel nearer to bus stand and good location
I did not go with copy of Expedia conformation copy. However the lady at the reception manage to print out. Toilet and room cleanness not up to the mark. Some food in the veg restaurant is expensive. We ordered two roster pappadd each was INR 50, which is unacceptable for Tirupati living standard. The complementary breakfast though we had good spread of Veg dishes, were cold. (looks like "eat or no eat policy)

10/10 Excellent

Ashly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ARUN KARTHIK, Abu Dhabi

The hotel is OK for a short stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I have stayed in this hotel when ever i visit Tirupathi/Tirumala, Its very close to bus stand and very tidy. It has 24 hs check-in which is very helpful.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Did not like the service and the staff..tariff are exorbitant...

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall a good economic hotel to stay, very close to bus stand. the hotel restaurant is also decent.

8/10 Good

Chaitanya, Bangalore

Liked: Cleanliness, staff & service, room comfort
Decent hotel very close to Tirupati bus stand
24 hr. Check in is much appreciated :-) Charged extra for converting from non.AC to AC room. Limited menu but tasty food in restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with family, worth of its cost.
Stayed with family, worth of its cost. Good Parking is available.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Below average
It was told that we will be given a An room when booked online by hotels.com but we ended up landing in non ac room.service was very poor,only after 2 to 3 reminders we got drinking water. wifi is not working at the time of our stay. it was told by staff that ot will take 2 to 3 days for wifi to be available

2/10 Terrible

Murugesan, chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
review on PLR Grand Tirupati
never recommend to anyone

2/10 Terrible

Abhi, India

Disliked: Cleanliness, staff & service, property conditions & facilities
Felt cheated the whole time. Horrible
Booked rooms at PLR grand when I saw a seemingly good deal on Hotels.com, but they did not want to honor the deal. I had to pay from my pocket again and hotels.com said they will do a refund. I still see the deal in Hotels.com but I am sure they have no intention of honoring it - not sure whose fault is it though. Additionally while checking out they wanted room rent for one room which I had checked out earlier but the front desk seemingly did not really check me out in spite of me giving them the keys and telling them. Finally just to get over with I had to give them some settlement they offered. Such a horrible experience... Felt cheated the whole time so much so that I will think multiple times before booking hotels online in India again.

4/10 Poor

Chandru, Mumbai

Disliked: Property conditions & facilities
Ok place; neighborhood is horrible
Just a so-so place. It is behind the main bus stand at Tirupati. The neon lights are indeed Grand from a distance. However, the place is anything but grand! The neighborhood and approach kind of stinks and you are afraid to tread around. The hotel should strive to improve its neighborhood and the general upkeep of the hotel.

6/10 Okay

Vir

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

Vchopade, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay near Tirupati
Value for money, best location, very convenient for visiting Tirumala and Padmavati temple. Also good options of Veg food available in and around the hotel. If I go to Tirupati, I will stay here again and will recommend to my family and friends.